Open Brush, Open Blocks, Icosa Gallery•5y ago

I apologize for repeating myself but I asked a few days ago about an issue im having with both open

I apologize for repeating myself but I asked a few days ago about an issue im having with both open and tilt brush. Its just black screens, i can see and move my controllers but thats it. Im on pc vr. I would appreciate any help

UUNGOVERNABLE I apologize for repeating myself but I asked a few days ago about an issue im ha...

AncientWorlds•11/14/21, 11:06 AM

That happens when oculus steam and unity aren't loaded in the right order or inside unity when its in error report mode.
Not a dev so don't have deeper insights than that.
Might help if you mentioned the headset you're using and any other relevant info you can think of that might be useful in troubleshooting/replicating.
Which version are you using and how recently have you updated?

UUNGOVERNABLE I apologize for repeating myself but I asked a few days ago about an issue im ha...

andybak•11/14/21, 2:27 PM

Might help if you mentioned the headset

@AncientWorlds - They posted that a bit further back:

I’m sorry I should have included this to start with. I’m on windows 10 with a valve index,

@UNGOVERNABLE - AncientWorlds might be on to something. When you launch Open Brush - have you already started SteamVR? Can you see the home or the blue grid plane in the headset?

This is clutching at straws a bit as I've not come across this before as far as I can remember. Anything else unusual about your setup that might give us a clue?

UNGOVERNABLEOP•11/14/21, 3:55 PM

Im on the most recent version of both open brush and steamvr, everything else works without a problem. I've tried both launching open brush first and opening it while in steamvr. I've validated files, reinstalled, deleted all the files and then validated again. Nothing seems to be working

UUNGOVERNABLE Im on the most recent version of both open brush and steamvr, everything else wo...

andybak•11/14/21, 4:07 PM

I don't suppose you've got access to a different PC you could test on? Although my hunch is that would probably just work

andybak•11/14/21, 4:07 PM

I don't have an Index myself but I'm pretty sure we'd have heard if there were issues running on the Index

Aandybak I don't suppose you've got access to a different PC you could test on? Although ...

UNGOVERNABLEOP•11/14/21, 4:09 PM

no i dont have another pc

UUNGOVERNABLE no i dont have another pc

andybak•11/14/21, 4:11 PM

Can you DM me your log file?

C:\Users[your user name]\AppData\LocalLow\Icosa\Open Brush\Player.log ?

UUNGOVERNABLE no i dont have another pc

andybak•11/14/21, 4:14 PM

Can you delete the entire assetCache folder that is in the same folder as the log?

UNGOVERNABLEOP•11/14/21, 4:15 PM

yes

UNGOVERNABLEOP•11/14/21, 4:15 PM

is there anything else to delete or should i try launching it

UUNGOVERNABLE yes

andybak•11/14/21, 4:16 PM

try launching it

UNGOVERNABLEOP•11/14/21, 4:16 PM

alright

UNGOVERNABLEOP•11/14/21, 4:18 PM

Its the same thing except i cannot see my controllers anymore

UUNGOVERNABLE alright

andybak•11/14/21, 4:19 PM

can i have another copy of the log file?

UUNGOVERNABLE Its the same thing except i cannot see my controllers anymore

andybak•11/14/21, 4:26 PM

Have you ever edited Open Brush.cfg in your Documents/Open Brush folder? Can you delete the copy that's there and restart the app?

UNGOVERNABLEOP•11/14/21, 4:26 PM

i havent edited it but ill delete it

Aandybak Have you ever edited Open Brush.cfg in your Documents/Open Brush folder? Can you...

UNGOVERNABLEOP•11/14/21, 4:27 PM

Nope, didnt fix it

UUNGOVERNABLE Nope, didnt fix it

andybak•11/14/21, 4:28 PM

can you delete the log file, restart, quit and then send me the new log file?

UUNGOVERNABLE Nope, didnt fix it

andybak•11/14/21, 4:31 PM

Can we try you on an experimental build? Grab the SteamVR one from https://openbrush.itch.io/openbrush

andybak•11/14/21, 4:32 PM

"Open Brush Windows (Experimental)"

Aandybak "Open Brush Windows (Experimental)"

UNGOVERNABLEOP•11/14/21, 4:36 PM

same thing

UNGOVERNABLEOP•11/14/21, 4:36 PM

just black screen with no controllers and buttons dont do anything

UUNGOVERNABLE just black screen with no controllers and buttons dont do anything

andybak•11/14/21, 4:37 PM

I'm running out of ideas. I'm down to the following:

Install Unity, download the Unity project and run it inside Unity (even if it still breaks, we'll get better debug info)
Wipe and reinstall Windows on your machine (not guaranteed to work but I really can't think of anything other than "your machine is cursed")

andybak•11/14/21, 4:38 PM

If you know anyone with a VR capable PC, then go round there and try your headset on their PC. That would at least tell us if it is your machine that's at fault.

UNGOVERNABLEOP•11/14/21, 4:39 PM

Alright, i dont have time to try that right now but ill try installing unity later

UNGOVERNABLEOP•11/14/21, 4:39 PM

thanks for trying

UUNGOVERNABLE thanks for trying

andybak•11/14/21, 4:46 PM

You want to use Unity 2019.4.something - install Unity Hub first and that will let you pick a version

Aandybak Can we try you on an experimental build? Grab the SteamVR one from https://openb...

mikeage•11/14/21, 5:06 PM

It’s also possible to get the experimental version directly from Steam, although perhaps a standalone one is best in this case, to avoid any possible steam issues

Mmikeage It’s also possible to get the experimental version directly from Steam, although...

andybak•11/14/21, 5:07 PM

It's also easier to explain and quicker to type

Aandybak Can you try one other thing for me? In Scripts/Gif Creation/GifEncodeTask.cs lin...

AncientWorlds•11/15/21, 6:57 AM

Regarding if gifs have bloom? No idea.
Tried the code change

AncientWorlds•11/15/21, 6:59 AM

Took 5 gif videos. Four of them came up as still frames. The fifth resulted in this monstrosity of blinding light flashes

AncientWorlds•11/15/21, 8:11 AM

Played around with ge.quality settings in GifEncodeTasks (at 1 and at 30), no significant improvement or change to file size.
I suspect with the current encoder there isn't much that can be done.
Unless a better encoder is available.
At this point, aside from maybe taking a look at the other two modes am probably going to explore using a square frame video (?possible?)

AncientWorlds•11/15/21, 8:12 AM

added notes to https://github.com/icosa-gallery/open-brush/discussions/194

AncientWorlds•11/15/21, 9:36 AM