PUBG MOBILE•5y ago

I am unable to change my region...how can I change my region...I have tried all possible ways but it

I am unable to change my region...how can I change my region...I have tried all possible ways but it didn't work

Respect_YT•12/24/21, 9:15 AM

help fast !!!

TTeam Xline eSports I am unable to change my region...how can I change my region...I have tried all ...

Rebel•12/24/21, 9:24 AM

Can you elaborate?

Dyno•12/24/21, 9:24 AM

We are unable to provide assistance if you do not ask a question or state a problem, @Respect_YT. Remember to read through No Access before asking questions in the support channels.

Alive•12/24/21, 9:25 AM

@abohasn, please elaborate your issue.

Aabohasn Click to see attachment

Rebel•12/24/21, 9:25 AM

What is the problem?

abohasn•12/24/21, 9:30 AM

abohasn•12/24/21, 9:31 AM

change country button

Aabohasn change country button

Alive•12/24/21, 9:32 AM

You haven’t "Country/Region" option?

Alive•12/24/21, 9:33 AM

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR) law, PUBG MOBILE is not able to transfer your data to a different country, @abohasn.

abohasn•12/24/21, 9:34 AM

correct

Alive•12/24/21, 9:35 AM

This option is not available for you.

abohasn•12/24/21, 9:38 AM

what is the solution

AAlive If your account is created or registered in the European Economic Area (EEA) reg...

Alive•12/24/21, 9:39 AM

There is no option available, you have been answered the reason of this above, @abohasn. ^^^

abohasn•12/24/21, 9:41 AM

Thanks a lot

Aabohasn Thanks a lot

Alive•12/24/21, 9:41 AM

You are most welcome and thank you for understanding.

闇

闇夜旭•12/24/21, 9:42 AM

I want to get my account back but I can't get it back

闇闇夜旭 I want to get my account back but I can't get it back😭

Alive•12/24/21, 9:42 AM

Could you please elaborate?

AAlive Could you please elaborate?

闇

闇夜旭•12/24/21, 9:45 AM

My account is logged in with WeChat, but now I don’t use WeChat anymore and I can’t get my account back.

闇闇夜旭 My account is logged in with WeChat, but now I don’t use WeChat anymore and I ca...

Alive•12/24/21, 9:46 AM

Is there any other social linked to your account?

classic•12/24/21, 9:47 AM

Hello, is it possible to unblock an old account at all, if so, what do I need to provide!?

Alive•12/24/21, 9:48 AM

You may install the WeChat application and login WeChat account, login your PUBG MOBILE account with WeChat than link a new social media to your PUBG MOBILE account, @闇夜旭.

Cclassic Hello, is it possible to unblock an old account at all, if so, what do I need to...

Alive•12/24/21, 9:49 AM

Are you referring to ban?

AAlive You may install the WeChat application and login WeChat account, login your PUBG...

闇

闇夜旭•12/24/21, 9:51 AM

I can’t log in to WeChat because that WeChat uses an old mobile phone number, so I can’t log in to my pubgm account now

闇闇夜旭 I can’t log in to WeChat because that WeChat uses an old mobile phone number, so...

Alive•12/24/21, 9:53 AM

Sad, but there no way to login without that WeChat account as you have not any others social media linked to you account.

Alive•12/24/21, 9:55 AM

You can contact with in-game customer service with this.

Seiko•12/24/21, 9:56 AM

Wathefack does this mean, i had a 7 day ban, patiently waited. Got no weird apps got screens for proof, and this game keeps extending my ban @Error

SSeiko Wathefack does this mean, i had a 7 day ban, patiently waited. Got no weird apps...

Alive•12/24/21, 9:56 AM

Avoid using any third-party applications.

AAlive Sad, but there no way to login without that WeChat account as you have not any o...

闇

闇夜旭•12/24/21, 9:57 AM

The customer service in the game seems to be a problem with a robot. He seems to be unable to help me

AAlive Are you referring to ban?

classic•12/24/21, 9:58 AM

Yes, well, or to re-check what the ban is for?

Dyno•12/24/21, 9:59 AM

Please do not use languages other than English, @闇夜旭. You may refer to subpoint 3.1 in No Access for regional communities.

AAlive You may install the WeChat application and login WeChat account, login your PUBG...

Alive•12/24/21, 9:59 AM

Also Customer service is able to help when you login with that account which have the issue. You may refer to this response or stay connected with them. We are unable to help you with any account related issue through the community, @闇夜旭.

Cclassic Yes, well, or to re-check what the ban is for?

Alive•12/24/21, 10:00 AM

Could you please share a screenshots of that ban notice or contact with in-game customer service.

Original message was deleted

Alive•12/24/21, 10:00 AM

Hello there, do you need require any assistance?

Original message was deleted

Alive•12/24/21, 10:01 AM

No worries.