CB_Kinde
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
Glad things are back on track. Apologies if this was caused by something our end. We are still trying to find the root cause and will report back 🙂
16 replies
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
We're not dropping it and will keep looking into.
16 replies
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
Okay, we did detect some downtime in our logs. We are still investigating as it looks like the 504s arose only for your company in a unique state, and it was not pervasive across AU region. Our investigating dev thinks a deployment his morning might have fixed things. Can you confirm which apps are still down if any?
16 replies
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
If you have any logs or other info you can send, please open a ticket in the #🤫┃confidential-support channel
16 replies
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
Can I clarify if you are all from same company?
16 replies
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
Will update this thread when I have more information
16 replies
KKinde
•Created by _.Mass._ on 4/23/2025 in #💻┃support
we are seeing 504 gateway timeouts when getting the token
I've asked the team to investigate.
16 replies
KKinde
•Created by MALEV0L3NT on 3/4/2025 in #💻┃support
Give administrator access to all orgs
You could create a role for them that applies to each org as well.
10 replies
KKinde
•Created by MALEV0L3NT on 3/4/2025 in #💻┃support
Give administrator access to all orgs
Then the admin just needs to be a user in your business and they can add themselves to every org they create.
10 replies
KKinde
•Created by MALEV0L3NT on 3/4/2025 in #💻┃support
Give administrator access to all orgs
Hey @MALEV0L3NT can you clarify that you want these 'Administrators" to be added to each org when one is created? I think the answer above is a bit misleading as we do not have any such super admin role available out of the box. You will need to use the API route or possibly a webhook to add an admin user to an org when it is created.
10 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
Peter may have a better idea. I am out of ideas
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
It does what you need it to do - search users and filter by email
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
What about using this endpoint GET /api/v1/users
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
No, you can use an email I think
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
Can you use GET /api/v1/[email protected] to check if a user exists and then if a response includes a user id, use
post/api/v1/organizations/{org_code}/users (user exists, add to org)
And if a user ID is not returned, use post/api/v1/user and include the org code in the request body
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
My bad, you are right.
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
Let's wait for Peter
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
@Peteswah can you verify?
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
Maxim not sure what endpoint is being hit when a new user request is sent and you get an error, but if your clubs hit this endpoint - https://docs.kinde.com/kinde-apis/management/#tag/organizations/post/api/v1/organizations/{org_code}/users
And passes their org code, this should add the user to the org (and create the record in Kinde if there is not one)
93 replies
KKinde
•Created by __maxom__ on 3/1/2025 in #💻┃support
Adding an existing Kinde user to a new organisation
How do you want your business customers to add users?
93 replies