Sam
IImmich
•Created by Sam on 1/25/2025 in #help-desk-support
Preparing to reinstall, best way to keep files safe?
Hi all, quick question, going to be reinstalling since my unRAID setup is a little bit fuckered atm. Also going to take the time with Immich and reconfigure it from stock.
I have a fairly large library of files already within Immich, in a rather large directory format:
example:
upload/<userid>/ab/cd/file.jpg
Assuming my user id will be changing with the reinstall, what is the best way to "reload" these files in my library? Is it as simple as renaming the userid folder, or is there a more convenient way to get Immich to process them all into the new clean install.
Thanks10 replies
IImmich
•Created by Sam on 1/13/2025 in #help-desk-support
'Error loading image' starting recently and only effecting new parts of library
Hi all,
Been using Immich for a number of months now, after some unspecified recent update, I began having issues with photos not wanting to load once uploaded into Immich. In this case, my last few weeks of uploaded photos all show 'Error loading image'.
Here's an example of an error that gets thrown into console when click on one:
Entering into the Console mode of the Docker container shows that the file does seem to be accessible, but under ownership of
nobody with -rw-rw-rw- permissions:
I have tried re-running the thumbnail build job for the entire library, but it doesn't seem to make a difference.
I had googled around for my error and searched in this chat and found some errors pointing to a misconfiguration within the volumes. I've tried modifying those to be more in line with the docs but that didn't do the trick21 replies