thoyboi
IImmich
•Created by thoyboi on 4/21/2025 in #help-desk-support
Storage template migration crashed server; all photo directory gone.
However, I unplugged the external drive from my server and connected it to another computer, and my files appear to be fine. All my photos are once again appearing under
/mnt/Storage/Media/Photos/, all my music files are once again appearing under /mnt/Storage/Media/Music/. The issue only appears to be affecting the server.13 replies
IImmich
•Created by thoyboi on 4/21/2025 in #help-desk-support
Storage template migration crashed server; all photo directory gone.
Interestingly, it looks like all directories under
/mnt/Storage/Media/*/ are missing. To clarify, /mnt/Storage/Media/Photos and /mnt/Storage/Media/Music both exist but are now empty.13 replies
IImmich
•Created by thoyboi on 4/21/2025 in #help-desk-support
Storage template migration crashed server; all photo directory gone.
I have all my media on an external drive under
/mnt/Storage/Media. For example, all photos are under /mnt/Storage/Media/Photos, all music is under /mnt/Storage/Media/Music, etc.13 replies
IImmich
•Created by thoyboi on 4/21/2025 in #help-desk-support
Storage template migration crashed server; all photo directory gone.
Hi @Zeus!
13 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
But shouldnt I be able to view the full image in the web ui, even if the thumbnail isn’t generated? All my pre-2019 images function that way
Over the weekend, NONE of my images has thumbnails, but I was still able to view the older ones in the web ui
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
I was able to view all the other images before their thumbnails were generated but ok I’ll report back after I run the “Generate Thumbnails” job
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
But shouldnt I be able to view the full image in the web ui, even if the thumbnail isn’t generated? All my pre-2019 images function that way
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
I think this is a different issue…it’s not just the thumbnail that’s broken
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
They download just fine, but I cannot view them in the web ui at all. see attached photo 2 of the original post - that’s what I see when I try to open it in the web ui
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
I can’t view the image at all
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
It’s not just thumbnails tho
17 replies
IImmich
•Created by thoyboi on 3/27/2025 in #help-desk-support
Error loading image - various filetypes
Yes, but only “Extracting metadata”, which I started manually after restarting the container
17 replies