theblockstalk
CDCloudflare Developers
•Created by theblockstalk on 4/14/2025 in #general-help
gitbook and digital ocean domain verification fails when multiple CNAME records exist
We have just changed our project domain. All our apps are moving from subdomains on website1.com to website2.com
To work with gitbook and digital ocean, we have several CNAME subdomain records (proxied) to the gitbook page or digital ocean app. I have deleted those record, and added the record to the website2.com but both are complainng they cannot verify.
I think this is something to do with the "Error 1014" CNAME Cross-User Banned cloudflare error - indicating that Cloudflare sees that two different accounts (website1 and website2) have the same CNAME record even though it is deleted for many days now. See https://docs.tonomy.io which should point to gitbook.
How can I fix this?
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