stardust
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I found this thread because I have a similar issue:
https://github.com/immich-app/immich/issues/13825#issuecomment-2720398956
I downloaded my entire library from Google Photos, from several accounts. Afterwards, I started uploading the photos and videos into immich.
The videos play without issues on the web, but when running them from the app, iOS and Android, I observed some estrange behaviour. They also work fine if I play the videos using the phone browser. So the issues appear to be happening only with the apps.
Some of them appear with the aspect ratio crippled, turned from 16:9 into 4:3, with the remaining of the screen showing the first frame.
Others don't play the image, only the audio is playing, they load only the first frame.
Do you think this has something to do with the issue of the video codec?
Can the transcoding fix the issue? What does it imply if I run the Video Transcoding job for all? Will all my videos be processed and transcoded?
37 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing
Hello!
I just upgraded immich to the newest version but it doesn't seem to be working.
I review the docker-compose file and start it. All images seem to be starting normally but immich server. All I see is the following in the logs all over again:
Initializing Immich v1.123.0
Detected CPU Cores: 16
Initializing Immich v1.123.0
Detected CPU Cores: 16
Initializing Immich v1.123.0
Detected CPU Cores: 16
Initializing Immich v1.123.0
Detected CPU Cores: 16
...
22 replies