stardust
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I haven’t tried anything else since found the issue @Bru . I’ll try to run the metadata extraction job to see if that solves the issue.
I didn’t want to run the video transcoding before having more feedback. Thanks for the help!
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I'll go ahead and run it, unless you have another suggestions.
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I never touched those settings, so they should be the default.
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
What settings should I use? I'm pretty lost in this subject. That's why I asked the question in the first place.
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I'll go ahead and run the job manually
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
Should I do that? Do you think that would fix the issues?
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
Never ran a job manually.
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I never touched those settings, always used defaults.
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps
I haven't done any transcoding yet. I wanted to know if that could solve the issue first
37 replies
IImmich
•Created by stardust on 3/13/2025 in #help-desk-support
Videos not playing correctly on iOS and Android apps

37 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing
That was it! Thanks for your help.
22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing
From 1.122.2
22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing
Ubuntu server in TrueNAS.
22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing

22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing

22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing
Sure, will do
22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing

22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing

22 replies
IImmich
•Created by stardust on 1/7/2025 in #help-desk-support
Immich v1.123.0 stuck initializing
I'm using a stack in Portainer, so I'll try to find another way.
22 replies