JulienR
IImmich
•Created by JulienR on 9/20/2023 in #help-desk-support
Can't load timeline iPhone 12
Hello! This app is awesome I'm super excited to finally get away from Google photos. Server seems to be working great, and same with the Android app on my phone (pidel7). I only have about 500 assets though.
My wife's phone however (iPhone 12, iOS 16.6.1) with iOS app seems to be struggling. She has roughly 7k photos, and the timeline has been loading since yesterday. The photos are visible in the timeline, but theres always a loading icon at the bottom, and the albums don't load at all in the backup settings page. Just get a loading screen there when trying to select albums.
I enabled the finest logging and I notice theres constantly some logs, as long as the app is open. Does that mean it's working on these 7k photos? But when I leave the app it stops? It's been a few days of this so for sure it is too long. I imagine backing up those 7k items will take a while so I want to be able to get that started.
I will upload the latest log.
Any ideas?
Thanks!!
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