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flat-fuchsia
flat-fuchsia8/27/2025

Unable to delete Neon database created via Vercel integration after Vercel project deletion

1. What, Why, and How What: I created a Neon database via the Vercel integration. Later, I deleted the Vercel project. Now, the Neon database still exists. Why: I want to completely remove the Neon database to avoid unused resources....
flat-fuchsia
flat-fuchsia8/27/2025

Is payment method tied to my account or to an org?

I reached the 50cu limit so I signed up for the launch plan just to take a backup for one project. Then I deleted the project and the org. I wonder if my payment method is attached to my account or to the org, and if I'll get billed?...
frail-apricot
frail-apricot8/26/2025

Neon Auth Desync

I tried to use prisma to link neon_auth.user_sync to another table. But when i migrate i reset the table and now i can't create my user again. Even if the user_sync table is empty and i see no user is the neon console : unable to create new user; reason:"A user with email "@" already exists.", code:"USER_EMAIL_ALREADY_EXISTS"...
ratty-blush
ratty-blush8/26/2025

[Issue] Project storage limit

Hello, According to the new pricing structure, each project has 0.5 GB data of storage for the free tier. As can be seen in the uploaded pictures, I have one project, with one branch, and one database - 172 MB in total. History retention is turned OFF. Since the total DB size is 172 MB, why does it say I use 0.49 GB already, out of 0.5 available? I have no other projects, branches, etc, other than the one I mentioned. Help appreciated. Thanks in advance....
No description
unwilling-turquoise
unwilling-turquoise8/25/2025

wrong usage time?

According to the stats, Neon shows I'm using almost 50 CU-hours in 10 days (since Aug 15), but the site is only getting around 25 daily visits. It's just a catalog with a couple of filters and no registered users yet. I feel like 4.7 hours per day is too much, right? Could it be DEV time?...
fascinating-indigo
fascinating-indigo8/25/2025

extremely high latency when using neon

our stack uses cf worker + hyperdrive + neon we're are seeing some nasty latency, ranging from 1-4 seconds ```...
like-gold
like-gold8/25/2025

Need to transfer ownership

My boss was recently let go and his company card cancelled. I need to transfer the ownership of our org to myself so I can get in, remove his access, and put in updated payment information. Nothing is showing me how I can accomplish this though. What steps do I need to take?
provincial-silver
provincial-silver8/25/2025

Contining to get "Exceeded compute time quota" after upgrading the Scale plan

I'm still getting "ERROR: Your account or project has exceeded the compute time quota. Upgrade your plan to increase limits." when trying to connect to my db, even after upgrading the the "Scale" plan
flat-fuchsia
flat-fuchsia8/25/2025

Are the free tier 50 CU-hours per project per month or cumulative?

At 50 CU hours will my project require upgrade to a paid plan to continue using, or will the CU-hours counter reset next month?
generous-apricot
generous-apricot8/25/2025

Transactions in nextjs 15 + Vercel with neon serverless driver

Ohio, We use neon (paid) and drizzle in our deployed next 15 app deployed on vercel. Ive read the other posts pertaining to transactions and want some clarification: In the following docs: https://github.com/neondatabase/serverless?tab=readme-ov-file#transaction it explains to either use the Pool or Client when you want interactive transactions. My question is simply, do the Pool or Client methods have to be used from an vercel fn (what the examples in GitHub show)? Or can it also be used from a server action or API route as long as you manage the connection properly? We tend to use server actions for any mutations we perform in our APP that we don't need in our API. So when I say server action I mean just a fn: ...
environmental-rose
environmental-rose8/24/2025

Neon PostgreSQL Free Tier Storage Not Releasing After Table/Project Deletion

I’m running an ETL pipeline written in Python that loads data into a Neon (PostgreSQL) free plan database. What I’m doing: Sending processed data from my ETL job to Neon. Tables and columns are created without any issue, and I can query the data fine. ...
ambitious-aqua
ambitious-aqua8/24/2025

Issue with Free Plan Compute Limits – Refund Request

Dear Neon Team, I am writing to formally raise a serious concern regarding recent events with my Neon account, which affected my web application serving over 1,500 monthly users. I operate a non-profit application and have been using Neon’s free plan. The monthly 190-hour compute limit has always sufficed, with usage typically around 150 hours. On August 23, the usual near-limit alert email arrived but without usage numbers, and the dashboard displayed 0 hours. No notice of pricing changes was communicated....
sensitive-blue
sensitive-blue8/23/2025

Website menu not collapsing

Hello Neon Developers, I hope you are all doing great, I have been using Neon for a while and I was always able to normally collapse the menu on the left side (attached an image of the menu I am talking about) so that I am able to better view my database content. ...
No description
foreign-sapphire
foreign-sapphire8/23/2025

Bug: Compute hours for a free user

I realise this is a bug so I wanted to reach out and share my bug ID, hopefully this gets resolved soon. "56a5542e50c2444fa21fe14b8c6279ec" My project has 0 compute hours fyi. Thank you in advance for your help!...
constant-blue
constant-blue8/23/2025

Compute hours

I've got this email: Follow-up: You've used more compute than your free plan allows Your account has used more compute than your free plan allows. Your app may not be able to connect to your database....
frail-apricot
frail-apricot8/23/2025

Neon Auth Beta error

Hello ! I was trying to use the new feature in beta of authentication. But i encounter this error : @stackframe_react.js?v=0c522630:11608 Uncaught TypeError: import_react3.default.use is not a function. If anyone can help me šŸ˜„
Here is my components : My npm ls react output:...
blank-aquamarine
blank-aquamarine8/22/2025

I locked myself out of my database.

Hi there, I'm not sure where to find help but I have been building a project through Replit called the CrossPlatformPlanner. I accidentally exposed my database keys and I have been trying to change the passwords but I am unable to. I asked the agent to change the passwords but it cannot. Since the Replit agent implemented the database on its own I don't have access to the web signing on Neo. Please help . following is the message I received from replit agent: "No, I cannot update the password of your database's neondb_owner user. ...
harsh-harlequin
harsh-harlequin8/22/2025

Performance issues *potentially* related to location?

Hi all! After 2 weeks of hard work I'm almost done migrating from Supabase to Neon and overall the experience has been FANTASTIC I'm completely in love with Neon! But I have one annoying issue... Please bear in mind that I'm not skilled/knowledgeable with databases and this is most likely a skill issue on my part and not an issue with Neon: My overall stack:...
harsh-harlequin
harsh-harlequin8/21/2025

How to implement real-time notifications with Next.js and Neon database?

Hi everyone, I’m building a real-time application using Next.js, and I need to implement a feature where users receive notifications (e.g., updates or messages) in real-time. The notification content is stored in a table in my database. I’m using Neon (Postgres) as my database, but so far, I haven’t found a good solution for implementing this feature with it....
sensitive-blue
sensitive-blue8/21/2025

Laravel Firebase Studio Neon connection error: `relation 'sessions' does not exist`

I'm using Firebase Studio laravel template and trying to connect to Neon. I added the Parameters Only connection snippet to my .env and the following to config/database.php: ```php 'neondb' => [ 'driver' => 'pgsql', 'url' => env('DB_URL'),...