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❓｜questions-and-answers

🐘｜postgres

other-emerald

6/12/2025

Compute time limit reached, and i can't do backup of db anymore.

Hey everyone, I need some help with Neon. My Neon database just hit the compute time quota, and now I can't connect at all — not even to export my data with pg_dump. I'm getting this error: ```...

like-gold

6/12/2025

What's the best way to set up a fallback?

Following this morning's incident, we'd like to know how to best set up a fallback db. Does anyone have a solution they like?

firm-tan

6/12/2025

Connection timeout. Cannot connect to main branch, but children are fine?

Can't reach database server at ep-odd-king-a5angu2l-pooler.us-east-2.aws.neon.tech:5432 Please make sure your database server is running at ep-odd-king-a5angu2l-pooler.us-east-2.aws.neon.tech:5432. Have seen this a ton, but usually it goes away. Now have my production server down. Any reason why this would be happening? Tried increasing the conenction timeout to 20s but no luck....

like-gold

6/12/2025

Compute Stuck Pending

Our main branch's primary compute has been stuck at 1 CU - pending for the past 20+ minutes. Is there an ongoing incident?

optimistic-gold

6/12/2025

pricing of NEON

J'ai 04 petites questions: J'aimerais connaitre le prix de stockage 100 GB par an ? J'aimerais connaitre le nombre de stockage GB par an pour le plan "Launch" ? Et pourquoi mon entreprise doit acheter un Espace avec vous ?. ...

flat-fuchsia

6/11/2025

Instances Idle

Hi, my instances are ALL OK, but idle/suspended, and refusing TLS handshake causing application error and downtime. I thought neon is built to auto activate the instances upon request? how do i activate the instances manually? Do I need a paid plan for this?

unwilling-turquoise

6/11/2025

Raw export log support?

In the https://neon.com/docs/introduction/monitor-query-history I see that there is a way to query for historical queries. Is there a way to get the raw log data exported via an API endpoint? I'm assuming this will be a lot of data, so I'd like to get it gzipped. If it isn't are there any workarounds, and is there any cost or performance issues retrieving this data? I'm hoping neon pushes this data to s3/blob/etc and we can get it there without any performance impact.

extended-salmon

6/10/2025

Database Recovery

Hello, I was on free version of neon and had my database deleted. Can i get my database back when i upgrade my account?

ambitious-aqua

6/10/2025

Reporting replica that allows writing

I'm trying to create a replica that allows writing so dbt can apply a reporting layer and a BI tool can run caching without messing with production. We tried using branches but the refresh does a full overwrite so we lose anything that had already been written, which is a problem for any data that we uploaded only for reporting purposes. Any ideas?

ambitious-aqua

6/10/2025

Help in connecting Neon db with DatabaseSessionService in google adk

The Problem: I keep getting this error when trying to set up my database connection: greenlet_spawn has not been called; can't call await_only() here. Was IO attempted in an unexpected place? (Background on this error at: https://sqlalche.me/e/20/xd2s) My Setup:...

rising-crimson

6/9/2025

"Permissions Denied" creating extension on db other than "neondb"

Hello. I am using a db name other than neondb, and trying to add the extension pgcrypto via the Neon SQL Editor running the following: CREATE EXTENSION IF NOT EXISTS pgcrypto; I get this error: "ERROR: permission denied to create extension "pgcrypto" (SQLSTATE 42501)...

deep-jade

6/8/2025

If I use netlify db, can I use neon is aws tokyo region?

https://neon.com/blog/netlify-db-powered-by-neon In this article, ...

rising-crimson

6/7/2025

Is Clerk integration with Neon Auth planned? Any ETA?

I'm considering migrating a project form Supabase to Neon + Clerk. I understand Neon Auth is in beta and only supports Stack Auth at the moment. Are there any plans to add support for Clerk? In the meantime, I can still use Clerk with Neon by taking care of the syncing myself and in the future move to the built-in Neon Auth + Clerk integration, right?...

equal-aqua

6/6/2025

Questions about Safekeeper Replacement and Self-Hosting

Hello, I'm currently exploring Neon Self-Hosting and came across your blog post below, which was very helpful: https://neon.com/blog/paxos#safekeeper-failure ...

foreign-sapphire

6/5/2025

How to get connection string pooler URL from createProject @neondatabase/api-client sdk

I need some help with a use case where we create a new project for each organization customer. I'm using the createProject endpoint for this purpose. The endpoint returns the database connection URL, but it doesn't include the pooler. Is there a way to directly get the pooler connection URL from the endpoint, or is the only option to manually modify the returned URL by appending --pooler?...

foreign-sapphire

6/4/2025

ETIMEDOUT

Hey, I intermittently get the following issue when trying to push my migrations to Neon. AggregateError [ETIMEDOUT]: If I just connect with psql to the same url it works fine. Sometimes it works, sometimes it doesn't work. I thought it might've been a cold start issue or something, so I tried just spinning it up by connecting with psql, but that doesn't seem to solve it. Connecting with psql works fine btw....

flat-fuchsia

6/3/2025

NEON MCP Server Got Undefined 'Org_id' error when Listing Project

I ask my Neon MCP in Claude Desktop App to list all the projects, and it gives me "Cannot read properties of undefined (reading 'org_id')" error. Seems like the remote API got changed but the Neon MCP server code haven't updated yet.

unwilling-turquoise

6/3/2025

Clarity on compute hours

My team is evaluating Neon to migrate from azure postgres service. I wanted to clarify how the compute hours work in Neon. In launch plan, it says 300 compute hours. Is this per month? What happens if this limit is hit just from the production branch? Thanks in advance.

xenial-black

6/3/2025

Table can't be accessed

I can't access my Postgre via table editor in neon. This is the error id: 0c172c0973ee4c5ebed3859acabcf43f. I'm also provide the screenshot. The first picture shows the error and the second is that the database can be accessed only via SQL editor.

rival-black

6/3/2025

Connection Error

I do a query upon my expres server starts, the query gets done, but after some time poroably 1 min, the database get closed and error is thrown When i try to ping the url its get timeout, but as soon as i restart my server query gets completed, but again after a 1 min the connection get closed as usual, and this a repeatative process seems This is what my code looks like import * as dotenv from "dotenv";...

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