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stormy-gold
stormy-gold9/3/2025

Is there a way to get a higher free limits

I have founded an IMDb like website exclusivly for the Egyptian cinema , Although I don't get much traffic , but the egress and compute time are really high , although I optimized queries as much as I can but it is the nature of the app , I just want higher limits until I just make enough revenue to pay for the subscription
fair-rose
fair-rose9/2/2025

Very high amount of compute hours

Hello, I just have a question about how I can use the monitoring tab to get a breakdown of my compute. As of now, it says I have gone through 37 compute hours in about a day, which seems dangerously high. Does anyone have advice on how I can get more information regarding what queries are causing this high amount of hours? I'm using the monitoring tab and I don't see anything glaring. I attached screenshots of my monitoring tab and query history, would be great if someone could tell me if these...
No description
rare-sapphire
rare-sapphire9/2/2025

Neon Auth - Gap in Permissions

Hello, Firstly, I'd like to say thank you for the excellent tech! I'm loving Neon as a database platform. Alright, now let me describe what's goin on: I am working on integrating my Next.js application with Neon Auth, and I'm attempting to set up RBAC and permissions for my application's users. I have found what feels like a gap in usability for me integrating Neon Auth into my application (which makes sense given the beta nature of this feature)....
No description
foreign-sapphire
foreign-sapphire9/2/2025

Can different branches use different privatelinks?

For AWS, can branches connect to different privatelinks? For example I want my prod DB on one VPC, and all other branches on a separate VPC
sensitive-blue
sensitive-blue9/1/2025

How To Import Correctly?

I recently started a branch and used the development function. I now have 2 different databases entirely thanks to being a novice an vibe coding. How do I merge or update the production one with the informatin from the development one. Cursor has failed at this and I'm a few hours into what seems like a pretty basic request.
correct-apricot
correct-apricot9/1/2025

Dev branch Promotion

How can I promote a dev branch to the Production branch (effectively, "merging" it)
foreign-sapphire
foreign-sapphire9/1/2025

Billing from deleted account

I'm receiving bills from an old account I can't access due to a bug in neon.com. Because I attempted to sign in with Google, it created a new account and linked the email Authn method to it. So now, if I try to sign in with email/pass, I get sent to this new account. But I'm still receiving bills from the old one. This is also why I'm here and not in a support ticket - the Google-based account which I can access only has the free plan. This is absolute insanity and I'm getting extremely hacked off, someone from the team please help. I'll be willing to provide invoices and other details in DMs, otherwise I'll be forcing it with my bank and if yall fuck up my credit I'll see you in court....
other-emerald
other-emerald9/1/2025

Not able to pay my bills

I'm from India and I'm facing issues with payment, it constantly fails. Mine is a production app, please gimme the solution fast
rare-sapphire
rare-sapphire9/1/2025

I have a maximum of 100 concurrent connections. What offering is best for me?

I teach and have a few hundred students - prob a max of 100 will connect to my database (v small, 1000 records). What plan is ideal for me?
xenophobic-harlequin
xenophobic-harlequin9/1/2025

Quota not resetting after new billing cycle (Free Plan)

Hi team, I’m on the Free Plan and I’ve run into an issue with quota reset. My project Doksy exceeded the 50 compute hours quota last month....
No description
ambitious-aqua
ambitious-aqua8/31/2025

Cant change plan in Azure and website.

I have created an instance in Azure and can't upgrade my plan from free to paid. In Azure, the change plan shows only free. And I tried on the web to pay for the launch, and I received an error "unable to process payment."...
national-gold
national-gold8/30/2025

Scale to zero

I am on the scale plan. And in the documentation it is saying that I should be able to configure the scale to zero time from 5 minutes and down. As you can see in the screenshot I am only able to turn scale to zero on/off.
No description
eastern-cyan
eastern-cyan8/30/2025

billing address support

im trying to get set up with upgraded version and i cannot get billing payment to go through the linked stripe.com / link. i have tried my bank account, google pay, and 2 different credit cards. it will process the payment but then when i get back to the neon billing page, it sends an error "Unable to confirm billing address"
No description
conscious-sapphire
conscious-sapphire8/29/2025

Failed to get session in client side and unable connect to database

Hello, i need help on this issue. I setup user authentication using drizzle, better auth and Neon for my nextjs app. Now, I tried to get user session on the client side so I can display username or email in the header section. I have gotten a couple of errors like ā€œfailed to get sessionā€ and others in the attached images. Now, I can even login using user credentials or OAuth. I noticed the Neon compute is ā€œsuspendedā€. All my efforts to resolve this since last night hasn’t been successful.
No description
harsh-harlequin
harsh-harlequin8/29/2025

Billing Plans

Hi, I'm currently on the Legacy Launch plan ($19 a month) and was wondering if I should switch to the new Launch plan? Is this a better cost or has any benefits compared to the Legacy Launch plan, or is the Legacy plan better cost and feature wise? If I was to move to the new Launch plan, would what I receive for $19 be any different to what I currently get as the $19 plan does be quite well, sometimes I go over the allowed compute hours and stuff so have to pay extra - no idea if the new Launch plan will end up costing me more or not. Thanks!...
foreign-sapphire
foreign-sapphire8/29/2025

Listen/Notify not working on NEON

I am trying to listen for a notification from Postgres. I followed this tutorial: https://neon.com/guides/pg-notify, but it does not work on Neon. It worked on my local Postgres server, though. What am I doing wrong? This is the code: https://github.com/LeeJunNakao/neon_notify_example...
passive-yellow
passive-yellow8/29/2025

Neon Auth, user_sync on a different database that isn't default neondb

I am trying to set up Neon-Auth with my database rather than using the default neondb. But all the created users are going to the neondb database, is there anyway to change that so that I can have them in the same database?
frozen-sapphire
frozen-sapphire8/28/2025

Receiving sudden error: Too many connection to this endpoint, please try again later.

Hi, This morning, we suddenly started seeing Too many connections to this endpoint. Please try again later. from NeonDB. We are using connection pooling and took a look at our monitoring page, and we are only using 200 connections out of 4000. ...
foreign-sapphire
foreign-sapphire8/27/2025

DATABASE_URL not found on first push to Github connected to Vercel review app deployment

Hi! I have Vercel+github+neonDB set up to work together. I notice that anytime i create a new Pull Request on Github, Vercel correctly attempts to build the review app, but i get this error
prisma migrate deploy && prisma generate && next build...
like-gold
like-gold8/27/2025

When I try to upgrade from free to the $5 per month plan, it keeps rejecting my address as invalid

My city is in the middle of switching my zip codes so some services reject the old one, and some still reject the new one. It seems that I am unable to pay and complete this transaction, and therefore my app is stuck without a db that can be used (i hit my free tier limit).