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PUBG MOBILE

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questions

Team Ping Response

Can someone tell me how to use the response when teammate ping an item like a weapon and I see another teammate reply I'll take it! or like another ping to head to this location and they reply On my way!
Solution:
A tick symbol appears on your ping button when you place your crosshair on your teammate’s ping. You can respond to the ping if you tap on it.

Help to get it back

So look I have filled about 7 to 8 claims all failed idk why "security issue" Yes my account is stolen . Tf lol . Okay look I have plenty of footage of me on my account opening crates bugatti and shii . All info was filled correct . Let me send you the videos to prove that its my account. Simple . Then remove whatever the scammed put on the account . Been like 1 or 2 months now . Cmon pubg .. I need to get it back some swearing in the video but makes sense . @PUBG @PUBGMOBILE #SCAMMED #HACKED...
Solution:
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....
No description

Regional server link.

Can I get pubgm regional discord server link?
Solution:
If you're asking for the list: https://pubgmobile.live/regions

Sound Track

Is there anyway to get Alan Walker "On My Way" sound track?
Solution:
Hello, @JackGrimes! The "On My Way" track has been removed from the game as it was part of a limited-time collaboration. Please stay tuned to #game-news for future game announcements!...

Selling hacks

https://www.facebook.com/groups/afthz06/permalink/2058128864715045/ This group contains selling of accounts carding accounts and hacks carding ucs etc violating tencent rules https://facebook.com/groups/afthz06/ U can also see this post of selling hacks action should be taken...
Solution:
Please report it from https://pubgmobile.live/support > Content.
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Account recovery

How much time will it take to get my acc back if I appeal in game for acc recovery ?
Solution:
It takes 7 working days

Recoil control

Just return to this gae game is this recoil normal or i am having skill issue
Solution:
Hello @🇭🇰weeb Feel free to ask other players in #pubg-mobile if you still require help regarding recoil control....

Account Recovery is a Joke

I submitted all information possible plus purchase proof and last 4 digits of my credit card and then I get a email like this : “Dear Player(UID: 5151148987), ...
Solution:
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....

Where can I share a monetization proposal in PDF format?

#questions Hi! I’ve written a compact proposal suggesting an official in-game item marketplace system for PUBG Mobile. It’s in English and saved as a single PDF. Where can I post it so moderators or the dev team can review it? Thanks in advance!...
Solution:
You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support.

Issues in ultimate royal point system

Today in my recent match i noticed that in ultimate royal only placement points are adding but my kill point not counting.Here are the proof from my last match and in recent history this repeated many times..Why this happening, neither i get the extra +10 bonus of playing Miramar and shanhok for the last 1 month.
Solution:
Hello @Siam You will not receive points for eliminations if the system detects a suspicious score boosting activity on your account. We recommend earning points through regular gameplay to improve your ranking. Feel free to reach out to the customer service if you require further assistance....
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friend having troubles

so, my friend is having some troubles with his account. from what i've read is, that UC is getting reclaimed by pubg itself, and another 2427 has yet to be reclaimed. have i read this right?...
Solution:
no, it’s answered now. thanks :PeepoBlush:
No description

Share outfit with partner

I want to share my outfit with my partner through the partner outfit share ( i have unlocked it) i have set it up as well but my partner couldn’t figure out where the shared closet is
Solution:
Hi! You can find the shared partner closet here after you open your backpack. You need to team up with your partner to be able to use it.

Report

I see a group on fb which goes against tencnt rules it contains selling accounts , popularity carding uc etc so i was using community support form to report it but facing error
Solution:
@亗Mr乛X [EN/UR] There are websites you can use to get Facebook group IDs. For example this one https://commentpicker.com/find-facebook-id.php...
No description

Appeal ralated

Can i get invite link to discord investigator pubg mobile server i was an investigater private i did a lot of effort and upgraded it to green color but after playing for 5 years and spending a lot of money one day my account got banned i dont know why because i didn't even logged in it tor 4 days and when i tried logining in it showed me the ban msg it was my everything that got banned thats why i wanna appeal there
Solution:
If you've been permanently banned, you can appeal from https://pubgmobile.live/support > Appeal.

Report

Where to report something against tencent rules
Solution:
Hello, @亗Mr乛X [EN/UR]! Please report online PUBG MOBILE cheating content via the community support form using the Content option....

Can I Purchase RP Activity pack without purchasing Royal Pass?

Can I Purchase RP Activity pack without purchasing Royal Pass?
Solution:
Hello @Hitman X Nahid Yes, you should be able to purchase the RP Activity Pack without purchasing the Royale Pass. Please bear in mind that you need to collect enough Mission Activity Points before the current RP ends to gain your UC back. Feel free to check the RP Activity Pack page in-game for more information....

Why

It's not the first time I had this question in my mind but why don't these work
Solution:
Hello, @LONI! These buttons help stabilize the vehicle's position when you're at a high altitude, such as during a jump from elevated terrain or other high locations....
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Reporting a scammer

Today i have been added by a scammer that invites you to join their team for tournament and they send you link to enter the tournament and the website is so good designed so please Ban these accounts and keep our game safe and our players.Dont get yourself scamed Players ❤️ I hope you guys will see this and do something about it. #support #admins #staff #help
Solution:
Hello! Please remember to NEVER share your login information with anyone and beware of phishing links to keep your account secure. You can check out some of the videos in this playlist for more information. If you have lost access to your account, you can submit a recovery request from https://pubgmobile.live/support > Recovery....
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How to get invitation code for wow map ?

To make one #wow
Solution:
Hello, @Jester3017! You can apply for World of Wonder creator access through in-game by tapping on Become a Creator option in the WoW section. After you have submitted the application, you can expect a response in-game within 30 days if your application is approved....

how to unlink google play account

why is there no unlink button?
Solution:
Hello @alee Feel free to contact the in-game customer service for further assistance....