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The first and best battle royale!

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questions

Irfan said

6/13/2025

I dont get it

I,see my id is the "currently inelgible for checking I still dont understand pleaae help me and why its coming this way...

Solution:

We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....

Shamim shafat

6/12/2025

Clan leader ship

The leader of the clan has been out of line for many year, now I am the acting leader. Can I be a leader now? .

Solution:

Hello, @Shamim shafat! If a clan leader does not log into the game for 30 days, an active clan member can apply to become an acting leader. If a co-leader does not log into the game for 30 days, management privileges will be transferred to another player. Acting leader is someone who acts as a leader (but does not own the clan). If the previous leader becomes active again, that leader will replace the acting leader....

✞ᎠᎬᎪᎢᎻ✞

6/12/2025

Layout

Anyone got a 4 finger layout code

Solution:

Feel free to ask other players in https://discord.com/channels/393088095840370689/481199545858916393 or https://discord.com/channels/393088095840370689/1092960389219766342.

Azafic

6/12/2025

Discord level

When we level up in discord, do we require more xp from the previous level?

Solution:

Yes, that's correct. I'll share these two screenshots as an example. You can use the "/rank" command anywhere to view your server level and rank....

dreyk001

6/12/2025

Pubg mobile #

hi can you please add 120 fps on poco x6 pro

Solution:

Hello, @dreyk001 Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

Mingyue

6/12/2025

Emergency Pick Up Inquiry

Hello, I would like to ask several questions about EP 1. What places I’m not able to land using it? 2. Am I allowed to land on top of the Church Tower In Pochinki? 3. Is there fall damage if I release early from the EP parachute?...

Solution:

Location wise, you can only land areas near the Emergency Pickup's plane path. Object wise, you can land anywhere as long as you can also land there after jumping and parachuting from the regular plane. You cannot cut off the parachute early in PUBG MOBILE....

! Nickeh

6/12/2025

Poco F5 pro

Have it 120 FPS?

Solution:

Hello @! Nickeh Feel free to ask other players in #pubg-mobile...

L U M I N 🥽

6/12/2025

Sensitivity

How can i get my sensitivity back if i pressed download and upload on cloud by accident

Solution:

Hello, @Lumin! It is unfortunately not possible to retrieve the previous sensitivity settings, as the new sensitivity settings will be replaced on the cloud. You'll unfortunately have to adjust the sensitivity again, and then upload it to the cloud....

Iulian Anuți

6/12/2025

Add 120 fps

Add 120 fps to samsung s22, i have 120 in many other games just not pubg

Solution:

Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1 - MediaTek Dimensity 9000 * ...

Isolate

6/12/2025

Requesting 120 fps for Redmi Turbo 3 and 4 Pro

Hello PubgM developers, The device Redmi Turbo 3 and 4 Pro comes with powerful Snapdragon 8s gen 3 and 8d gen 4. But despite of powerful processor, it's still stucks at 60 fps maximum. I'm requesting to add 120 fps option in these phones because the global variants already supports 120 fps by default. My device description: ...

Solution:

Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1 - MediaTek Dimensity 9000 * ...

Arif Shikder

6/12/2025

How to get influencer title and verified badge I have my channel enough views and subscriber

Solution:

✔, Ultimate Influencer (previously PUBG MOBILE Partner), Elite Influencer (previously PUBG MOBILE Star), Vanguard One, Vanguard, Ultimate Creator, Veteran Creator, Rookie Creator, Esports Global Star, Esports Pro Player and Esports Supporter are available to certain influencer/community/creator/esports members at PUBG MOBILE's discretion. See title announcements here. Please know that content creators for the content creation program are selected at PUBG MOBILE's discretion. This is something you unfortunately cannot apply for....

Archhh~8

6/12/2025

Requesting 90 or 120 FPS support for Realme Gt Neo 2

Dear Developers Device: Realme Gt Neo 2 Operating os : Android 13 Processor: Snapdragon 870...

Solution:

Hello, @Archhh~8! Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

Archhh~8

6/12/2025

Requesting 120 FPS support for OnePlus 9RT 5G

DEAR Developers, 888 processor is near minimum requirement so, Device: OnePlus 9RT 5G Operating OS : Android 14 (Oxygen OS 14) ( MT2111_14.0.0.1901 (EX01V80P01) Processor: Snapdragon 888...

Solution:

Hello @Archhh~8 Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

Vian

6/12/2025

Request Denied, Account Recovery

I tried https://pubgmobile.live/support after someone helped me from my prev query and after filling it with details, date and time of hack and ownership proof such as purchase history (dates, amount, UID, card number etc) They denied my request.. Can someone from support please help me recover my account by helping me reach on gmail so i can share details live whatever they need to confirm ownership or any other way...

Solution:

If your claim was rejected through the community support form, we're unfortunately help you any further through here. Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information. If you still require further assistance, please reach out to the customer service through in-game or by sending an email to service@pubgmobile.com....

CREATOR CODE : POGI | CGG

6/12/2025

Hi i still cant log in my account its still has an error my password is correct but still has an error and i can’t receive the code but I received text messages and other message only the code for my code

Solution:

You should contact the PUBG MOBILE customer service team instead. You can contact them via in-game or by sending an email to service@pubgmobile.com.

Tex

6/12/2025

Unban my account

Dear PUBG Mobile Support Team,
I am respectfully reaching out to escalate my ban appeal (Account ID: 52268640045). My previous appeal was declined, but I have solid proof that this account rightfully belongs to me and was banned unfairly.
Attached Evidence: ...

baked

6/11/2025

What to do if it says this

Need help asap pls

Solution:

You can submit a recovery request from https://pubgmobile.live/support > Recovery.

MrSixtus | Suiswap I OKX

6/11/2025

Help with PUGB MOBILE

Hello, Please if I play pubg mobile with a Gamesir G8+ controller, will my account be banned?

Solution:

Third-party peripherals are not allowed. Please note that controllers are not officially supported yet. You can share your suggestions via https://pubgmobile.live/feedback....

Lostsoul

6/11/2025

My account got banned for hacking witch I didn’t do it at all bc before the ban someone hacked

My account and he threaten me and said if I don’t give him money, he’ll he’ll ban this acc

Solution:

Hello, @@(for help) im fares! Accounts are suspended for violating PUBG MOBILE's terms of service regardless of who was using an account. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

crnko

6/11/2025

MAKE XIAOMI 14T HAS 120 FPS SETTING

BROO IVE BEEN WAITING IT SINCE 3.7 BUT STILL NO CHANGES... It has dimensity 8300 that should be support for 120 fps the screen refresh rate already support for 144 fps but why??? whyy in beta 3.9 i still cant have 120 fps the previous gen was xiaomi 13t that using dimensity 8200 already support 120 fps... please add 120 fps in Xiaomi 14t dont make the user disappointed because this

Solution:

Hello, @crnko Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

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PUBG MOBILE

The first and best battle royale!

PUBG MOBILE

The first and best battle royale!