I can't download the update
I can't download the update I tried using Wifi and Mobile data
Solution:
Yes it's all good now

DNS
Change of address DNS Will pubg ban my account not change IP ADDRESS
Solution:
You should be fine as long as you are not using any third party apps to change your DNS address.
Please reach out to the in-game customer service for further information....
FAKE GIVE AWAYS
how can I report this guy for misleading and scamming people? he is in official pakistani pubg mobile group admin. you can see in screen shots that "top 15 will receive this rewards" but after deadline 20 oct, he changed and posted new post saying random person who played map for less than 6 minutes and I think they are friends also, and "allegedly" gave him the 8100 uc which I dont believe and even if he really gave him it wasn't in rules, please help me I was victim and I dont want others to b...
Solution:
Hi @crylee21! Fake giveaways are more common than people think so it's best to stay vigilant. I suggest reporting his video on TikTok if you think it violates the platform's rules.
PUBG MOBILE Pakistan communities are managed by a different team than this server. If you have any concerns about this person's role as a community administrator, please reach out to the relevant team for assistance....

iphone air 120fps bug
I’m just getting 60 fps option on my iphone air while it’s 120 supported, would it get fixed with patch note or not? If so then when
Solution:
Hello @quo2te
Please refer to this response...
Q
can anybody see if this code works
Solution:
Hi! You can search the share code here and check if it works. Make sure to type it as you see it, including the hyphens.

Sensitivity Glitch
i am facing a sensitivity glitch while turning on camera rotation while leaning on iPhone 15 Pro. I am playing for 3 years on iPhone 11 pro while turning this on and this glitch is not coming on that device kindly help me as this happens on 120fps devices, or am i the only one who is facing this.
Solution:
Video wrongfully taken down by TENCENT
Solution:
Got it. Will retract it. Sorry.
- PUBG MOBILE Operations Team...
VPN
If I used VPN Will I get banned?
Solution:
Hello @521534
Using trusted VPN software will not affect your account....
how to get this type of joystick, does anybody have a code?
Solution:
The person in this video is able to do it because of a bug that's now been patched.
It's not possible to change the size of the sprint button or move it below the joystick....

Ultimate Royal Issue
i can't start an ultimate royal match from my device in my account. It Shows account has risk issue or smth but when i try starting from my brothers phone it is working. Why can't i start it in my phone.
Solution:
Please reach out to the in-game customer service for assistance.
Account Recovery
I haven’t played PUBG Mobile for a while, and recently my friend asked to use my account. I shared my login details with him — specifically the third-party login using my mobile number and password — so he could log in easily.
All my other linked accounts (like social media logins) are still secure and connected to my own profiles. However, I’ve noticed that he changed the phone number link to his own and also replaced the linked email with his email.
Even though he’s my friend, I’m worried that he might try to take over or scam my account in the future. Is there any way I can remove his linked number and email and restore my own, so the account is completely under my control again?...
Solution:
Please be advised that every account is personal to the respective account holder and is prohibited from gifting, lending, trading, sharing or otherwise permitting any other person to access or use other's account as that is against PUBG MOBILE's terms of service. Therefore, we are unable to assist you in this regard.
You can try contacting the in-game customer service if you have any questions....
idea for the devs
i have an idea for the devs its. a concept idea again so can you plz add trading in the game like the players can trade gun skins for somthing better
or a make a shop for player to sell gun skin and other skins they have and then if you purchase a skin lets say its a fool m4 for 10.000 uc the person who sold the skin will get 10000 uc...
or a make a shop for player to sell gun skin and other skins they have and then if you purchase a skin lets say its a fool m4 for 10.000 uc the person who sold the skin will get 10000 uc...
Solution:
Hello @Jotaro kujo!
You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....
Ultimate set Design Contest
Hi, is there any other place to vote in the Ultimate set Design contest or see the selected entries besides the gameplay section? There are many images that never load even after restarting the game. I know they're the same because I saved them as favorites.
Solution:
Hello, @yova and @Mimia!
The announcement for the 4th Ultimate Set Design Contest can be found on PUBG MOBILE website: https://www.pubgmobile.com/en/event/4th-Ultimate-Set-Design-Contest/.
If you want to report the issue you have encountered in the game, you may do it via the community support form....

Spookstep spotlight challenge
30 days passed when would the rewards be released?
Solution:
It should be 30 business days.

An inquiry, I didn't understand my money, I have to submit it
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Next Mythic forge
When will the next Mythic forge come? Any info about the guns?
Solution:
Hello @RYOMEN
Unfortunately, we don’t have such information....
Every match i have 667 ms and im from europe how can i solve this
How can i solve this @Quendi @Answer Overflow #guidelines #questions
Solution:
It seems like your ping is fine in this screenshot. Could you please submit a bug report from https://pubgmobile.live/support > Bug to report the high ping issue in matches.
Creator Hub
How long does it take to get approved as a creator in PUBG Mobile?
Solution:
Feel free to join the Next Star Program community for any questions or if you require assistance.
https://discord.com/invite/FQXNBQzBJr...