Can we please get 120 fps on the ipad pro m5?
It has been 3 days already since the device was released. iPhone 17 pro max took about 2-3 days for the update to be available.
Solution:
Hello! It might take some time for new FPS options to be added to new devices. Your patience during this time is much appreciated.
Please keep an eye on in-game news and official social media accounts for more information....
Acc recover
He Ihope that you are . Well I am an old player I have an account of pubg that was banned in 2021 bcz of a random hacker that joined our team until 2031 So is there any way that I can report it to get back . I will be greatly happy for your respnse . Thank you
Solution:
Fps
My phone is redmi note 10 s and in smooth its give me 60 fps and in super smooth its still 60 fps why?
Solution:
You can only use the FPS options that are available in-game for your device.
You can share your feedback through https://pubgmobile.live/support > Feedback if you wish to see new FPS options enabled for your device....
Bug report
Uc for reporting successful bugs is back or not?
Solution:
Hello, @FBI!
At the moment, there are no rewards for reporting bugs....
Security risks
What can I do with security risk on my account, I can’t login with phone/Email because of it, my account doesn’t have any social media link ?
Solution:
Please reach out to the in-game customer service or send an email to service@pubgmobile.com for assistance.
Create
#questions Is there gona be create with inferno helmet
Solution:
Hello @ItzRealMe
Unfortunately, we cannot confirm this as we don't have access to such information....
Clan star
#How 👍to activate clan star badges in my clan?
Solution:
If you are the leader, you can tap on a clan member’s profile and tap on the “Set Star” option.
Frame rate issue with pubg korean version
Guys in global version i play with 120 but in korea the same i put 120 in settings but it shows me 60 fps in game turbo even the game play feels like 60 fps
Solution:
Prime
If I buy prime and for some reasons I went offline for 20 days will I get uc upon opening the game on 21 day or not?
Solution:
The uncollected UC rolls over to the next day. From my own experience, it only rolls over for 7 days.
You can reach out to the in-game customer service for more information....
120fps on iPad Pro m5
Hello! Anyone knows when 120fps will be available on iPad Pro m5?
Also, this device could easily run hd and 120fps, anyone think this will happen?...
Solution:
Since it is a new device, it may take time for the developers to optimize the game.
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support....
I’d safety mode
I got a I’d from my friend and I linked it with my number and email but when I login it protected in safety mode for 7 days and after 7 days I login it again protected in safety mode for 7 days
What is solution of it ....
Solution:
Account sharing is not allowed.
Please tap the "Go Remove" button and follow the instructions on the screen to remove it. If you are unable to do so, your only option is to wait until the specified date.
Please reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you require further assistance regarding this....

????????
Is there any difference in PUBGM Site Version and Playstore version?
Solution:
There is no difference between the Google Play Store version and the APK version downloaded from https://www.pubgmobile.com/.
Fire the whole pubg crew
Fire the whole pubg crew who comes up with event ideas and hire people who are actually good.
More people will come back and play the game...
Solution:
Hello, @Blyyaatt!
You can provide feedback related to PUBG MOBILE via https://pubgmobile.live/support....
I need help
contact me please
Solution:
If you've been permanently banned, you can appeal from https://pubgmobile.live/support > Appeal.
You can then submit an account recovery request if your ban appeal gets accepted....

Account got hacked
Hello there a long ago my account got hacked by someone and i filled a report and i got an email from noreply_public@pubgmobile.com to recover my account but at that time i didn’t see the email and the code expired so now i need a new code to recover the account so I don’t know what to do please help me
Solution:
Hello! This is sent to verify the person submitting the account recovery request (in this case, you) has access to the email address that they wish to link to the account if the recovery request is successful.
Receiving this code does not determne if your recovery request will be successful or not, because this is a part of the standard procedure every player follows.
If you wish to recover your account, you can submit a recovery request via the in-game Recovery Tool or from https://pubgmobile.live/support > Recovery....

Laggy 120 fps unless screen recording turned on!
Hello guys, i have been having a problem and its getting very annoying. I had iphone 16 pro max and i cant play in 120 fps unless i turn screen recording on, i bought 17 pro max and now same problem. 120 fps will be very laggy unless i turn screen recording on then it will be smooth. Any solutions??
Solution:
Daily Fortune Pack
If I buy uc from Daily Fortune Pack, will it count towards Purchase Gift Event too and also in Purchase Bonus?
Solution:
@Farooq
No...
Login issue
What kinda code they are talking about ? Im using my phone number to enter there's no option to send this so called code
Solution:
Please contact the in-game customer service for further assistance.
