What do I put here
Look below
Solution:
If you are referring to the attachment option, it is most likely for the 8 and 9 point. If you mean that your attachment file size is too big, you can try to compress it.

Help
So i tried to recover my account via live support but my request doesnt even appear UID 5911413919 also it got hacked since march 2024 so my device became unfamiliar for the ingame tool and when i talked with the support team they told me that there was activity on the account (ofcourse but not mine) and i should use the ingame tool but again its a loop can i dm someone with all the ownership details beacuse thats what i gave them thank you!
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Connection Question
I have over 10K synergy with my partner, and I want to change the nickname displayed, yet it says I'm unable to do so because my synergy/interactivity isnt high enough, I can see my synergy is sufficient but I'm unsure what interactivity means or how I can increase or currently view what its at, could anyone help me?
Solution:
And this is how you can increase it, you can see the rules after clicking where the arrow points and then click the question mark icon at the top

Getting 1 week bans.
Can anyone help?? I'm playing from emulator(Gameloop) and after the last update i'm getting ban after ban(1 week bans) and don't know how to fix it. Tried to reinstall windows 3 times but still the same. Everything was perfect before this update. my friends also getting this kind of ban. In Reason it says : Your account has been flagged as high-risk.
Solution:
You have been answered here https://discord.com/channels/393088095840370689/1422165604030353468

Linked Account Banned
My friend's Facebook account was permanently banned yesterday. He had logged into his PUBGM account (UID: 51401780576) using that Facebook account. He didn't have any other social account linked to his PUBGM account. Now that he can't use his FB account, he needs to link another account to his PUBGM ID so that he can enjoy the game again.
#questions #feedback...
Solution:
We recommend you to contact the Facebook customer support to recover your Facebook account as this is the most efficiency way.
Alternatively, you can also submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
And if the above methods did not work out, you can submit Recovery through https://pubgmobile.live/support....

Beta 4.1
Any Date for beta 4.1 release
Solution:
Hello, @Nazar!
The next beta version hasn’t been announced yet. Please keep an eye on the in-game mail and the Announcement tab on the PUBG MOBILE website....
What is your guys current experience with AnswerOverflow?
Hey! I saw this forum AnswerOverflow. I’m building Paladin, a smoother, cleaner alternative that makes Discord forums easier to browse on the web.
It’s free to use and can run alongside AnswerOverflow, so you don’t have to switch anything to try it out. If it’s helpful, I can spin up a version of Paladin on your forum so you can see how it looks for your community. Is there anything about your current setup you’d like improved? I’d love to see if Paladin can help. 😀...
Solution:
You can send an e-mail to Error regarding this at
pubgmobile@tencent.com
Can u help me?
What is this?
Solution:
Please reach out to the in-game customer service if you need help regarding your Freelancer account.
But if you have not applied for anything, then you simply just have to ignore it....

Crash Game
Hello PUBG Team,
Please, for God’s sake, kindly look into this issue. The season is about to end and we are still facing the same sudden crash problem in the game. It has already been one month since this issue started, and still no proper fix has been released. Many players like me are struggling every day and it completely ruins the gameplay experience.
Can you please tell us clearly when this crash problem will finally be fixed? We have been waiting patiently, but now it’s getting really frustrating. At least give us an update or timeline. We just want to play the game smoothly without these sudden crashes....
How to use flash light skill
Flashlight skill not working helps to configure it
Solution:
Please join the WOW server for further assistance in this regard:
▫️https://discord.gg/r766Q9ruyY...
Request for Access to Crimson Ephialtes Suit – Not Available in My Region
Hi everyone !
I was saving ultimate gems using my hard earned money to purchase Crimson ephialtes set which came on 26th september in the returning option of new ultimate Macabre Valentine. But unfortunately , the returning option is not available in my region and i was unaware of it . Now i cannot change my region for 86 days and the event is live till 26th october. I want the crimson ephialtes suit badly. Please PUBG team or anyone help me to get that suit . If i did'nt get it, that'll be vrry unfair to your most loyal player and my money will be wasted .
#region#help#pubgmobile
#game-events#...
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
Lost hacked account
Umm a few years ago I lost my first account and someone linked there number and I can’t get into it is there anyway I can get it back been reporting it for awhile and hasn’t done anything ..
Solution:
Hello, @DARK•Gunner!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
Can redmi turbo 4 pro will get e 120 fps update on pubgm global?
Hello so my device is Redmi turbo 4 pro (Chinese) with 120hz refresh rate which has snapdragon 8s gen 4...does it will receive a 120 fps update.Currently my device is running pubg at 90 fps...even if there is an update on 120 fps when will it be?...thank you for your answer in advance 😃
Solution:
Hello, @labib!
Minimum required chipset for 120 FPS:
- Qualcomm Snapdragon 8+ Gen 1...
About Server
Hello i have 2 acc and first is above lvl 70 and second is 40 and when i play ranked pro bots come in my match with 40 lvl but when i play 70 not still dummy bots come and 2 acc same turkey server btw lvl 70 60 ms lvl 40 20 ms what is the diffrent those 2 acc for 1 has pro bot another not and same connection diffrent ms
Solution:
Please reach out to the in-game customer service for assistance.
Issue regarding copyright strikes
Issue regarding copyright strikes On youtube.
Solution:
Tencent own all PUBG MOBILE content and can take it down for whatever (or no) reason at our own discretion at any time.
https://cdn.discordapp.com/attachments/513314726131007501/1417142381479727285/image.png?ex=68ed00b0&is=68ebaf30&hm=0cb399512ce41c7d177f5569866f8e7547f644d0a0674ba2afb27f377008fc26&...
90 Fps on my Device
I have Infinix zero 40 5G with Dimensity 8200 and 144hz Amoled display but Still there is no 90 fps in my device. I did contact to customer service earlier almost 3 months ago and they said that Wait for update on your phone. But I got 1 normal and 1 major update recently but still there is no Fps enabled in my phone. I want to ask if my phone with this hardware is capable of having 90 fps? If yes then please enable or whitelist this Device.
Solution:
Hello, @FΛƧIΉ!
Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the Extreme+ option with Smooth graphics.
If your device currently does not support the Extreme+ frame rate option despite meeting these requirements, you can share your feedback via https://pubgmobile.live/support....
Removing 3rd link
Hello...i want to remove my 3rd link mobile number from my pubg account...There is an option to change the number there, but there isn't one to remove it.please help me
Solution:
Please contact the in-game customer service for further assistance in this regard.
Account help
Hello, good afternoon/evening.
I wanted help because I haven't used my Pubg account in a long time and when I try to log in, it tells me that to verify myself I need to enter a number that doesn't belong to me.
Since I don't see the opportunity to enter a "backup verification code," what is that code or how do I get it?
PS: I write all of this through a translator....
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Urgent Account Freeze Appeal – Player ID: 51426418845
My account has been temporarily frozen for inspection. Here are my details:
• Player ID: 51426418845
• Login Method: Facebook
• Facebook Email: [hidden]
• Device: iPad 6th Generation (M2 Chip)...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....