verification code issue
email verification code not recived please help me
Solution:
Please contact the in-game customer service for further assistance in this regard.
Request for Account Review – Wrongful Permanent Ban
Hello PUBG Mobile Support Team,
I am writing to request a review of my account which was permanently banned in 2022. I would like to explain my situation honestly.
At that time, I was playing on a very low-end device that could barely handle PUBG Mobile. My gameplay was extremely laggy (around 20 FPS), and during matches it was almost impossible to land or see properly. Because of this, I tried using a “lag fix config” to improve performance....
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Why i cant login my account
And after that i cant get code pls help meeee
Solution:
According to the pop up message, it says that this account does not exist, which means there is no account linked with the e-mail you inputted.
Unban account
sir, i don't use any kind off hack... I was off this game for 10 day's for uc offer than i log in game the game show me my account ban for 10 year... Please solve it, sir.
Id name: ICONICxBot
Id. Number: 5781955868...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Regarding xsuit upgrade
When we upgrade our xsuit the time limited materials both grey/yellow used first or not while upgrading. Please reply today last day 🥺
Solution:
Hello @Zain Awan
The time-limited ones should be used first....
Subject: Appeal / Account Recovery Request — ID 52333834944Hello PUBG Support Team,My name is [Y
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Request for Account Unban – Wrongful Ban Due to Teaming Issue
Hello PUBG Mobile Support Team,
I am writing to sincerely request a review of my account ban. My account details are as follows:
Game ID: 5593051029...
Solution:
Please use the File Claim option when logging into the game if you would like to appeal your suspension.
Error
I login through gamecentre and i can’t put my profile picture
Solution:
As mentioned in your screenshot, it says "Link Account", which means there's no social network linked to your account. In order to use Social Network avatar, you have to login through social media account.
If you have any feedback related to this, feel free to submit it through https://pubgmobile.live/support....
I don’t have all the information
If I don’t have all of this answered will it still be recovered?
Solution:
You will have to provide as much of the mentioned information as you can to see whether it matches with what they have, the more you provide, the greater chance you get.
Why i am not getting path of glory reward after reaching 5600point
Why i am not getting path of glory reward after reaching 5600point
Solution:
Got it
1 Week bans
Can anyone help?? I'm playing from emulator(Gameloop) and after the last update i'm getting ban after ban(1 week bans) and don't know how to fix it. Tried to reinstall windows 3 times but still the same. Everything was perfect before this update. my friends also getting this kind of ban. In Reason it says : Your account has been flagged as high-risk.
Solution:
Hello, @wie!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
What do I put here
Look below
Solution:
If you are referring to the attachment option, it is most likely for the 8 and 9 point. If you mean that your attachment file size is too big, you can try to compress it.
Help
So i tried to recover my account via live support but my request doesnt even appear UID 5911413919 also it got hacked since march 2024 so my device became unfamiliar for the ingame tool and when i talked with the support team they told me that there was activity on the account (ofcourse but not mine) and i should use the ingame tool but again its a loop can i dm someone with all the ownership details beacuse thats what i gave them thank you!
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
