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PUBG MOBILE

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questions

Next star program register Region/Country hasn't Cambodia

#questions I want register creatorhud but Region/Country doesn't have Cambodia to select Where can I select?...
Solution:
It is only available for some region, you will be able to apply only if the program is available for your region/country.
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mic

why whenever i open mic my audio goes speaker #questions
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support.

I need to talk w some admins for check my account

i sell my iphone 12 & can't play PUBG anymore, i change my gmail link for my friend to he play w my account in time when im back, and now he block me & i can't login w a gmail i make for him, i have all information of my account from anything like video Records, pics, list of uc in 2 years until now, anything they want to prove im a owner of my account idk
Solution:
Hello @Arry777! You can submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Please note that sharing game accounts is a violation of PUBG MOBILE's terms of service so only you'll be responsible for any loss caused by this....

WAY TO CONTACT ERROR 403

Please understand this is very critical situation for anyone this is a question of some one's life and death, please hear Error mam listen only one time, please talk to with us only one time,give us chance from the many years we are making game popular by giving new updates.please listen to us only one time @Piston @Quendi @Sil3NT @Nicole (Edna Kali)
Solution:
She may not be available until September 8, @PRIYANK1798GC. You can send an email to operations@tencent.com for urgent concerns. Please provide all the relevant details about your issue in 1 message.

why do my claims keep getting rejected

my claims keep getting rejected all my answers are right? ive sent 3 claims already im waiting and waiting just for my claims to get rejected im tried of waiting 7 days for the claim, and i lost my account there is secondary verification on it its not my number and i have Facebook linked what do i do??? PLEASE HELP...
Solution:
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying.

Cover Image issue

I am submitting a Map in the wow August Creation but its not show the cover image on he submit page. What should I do
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Account Recovery had only Facebook linked to my account

Help I have did in support help for 4 times now even used my device that I used to play on still got rejected i tried the pubg mobile community got rejected i deleted my Facebook over 4 years ago that was the only thing linked to my pubg account I'm not sure what else I'm supposed to do really I have all the proof that the account belongs to me is there a way the i can get help from someone from pubg directly
Solution:
We recommend you to contact the Facebook customer support to recover your Facebook account as this is the most efficiency way. Alternatively, you can also submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. And if the above methods did not work out, you can submit Recovery through https://pubgmobile.live/support....

Random questions

Was just wondering, does ranked arena have aim assist enabled? Does regular tdms/domination have aim assist enabled?...

Crossbow aim glitch

See the aim of crossbow itself ( the dot in the middle of the scope ) isn’t visible like it is on the other guns! Anyone reading this can any of y’all tag or share this to the PUBG influencers or anyone who can get this to PUBG to fix this it would be helpful thanks! 💜...
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support.

Server Question

Hello, how to get "special" role in this server?
Solution:
The requirements are internal, and players will be selected at PUBG MOBILE’s discretion.

Old account hack

Hi have a odl account got hack but i don't no how i can get it back
Solution:
Hello @YOSHIRL! You can submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim....
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Please Help me

@S1lent :Aeolus:
Solution:
Hello @MohiuddinMia Please use the “File Claim” option to appeal for your suspension....
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Add an in-game store to purchase accounts.

Dear PUBG Mobile Team, First of all, I would like to express my greetings and deep respect for your continuous efforts in protecting players’ accounts and combating account theft. I would like to propose a new feature: the creation of an official in-game marketplace for buying and selling PUBG Mobile accounts under the direct supervision of the game....
Solution:
Hello @Y55! Since buying, selling, or sharing game accounts is prohibited and is a violation of PUBG MOBILE's terms of service, it is unlikely to happen. However, you are welcome to share your feedback or suggestion directly with tencent by submitting Feedback through https://pubgmobile.live/support....

Subject: Request for Feature to Prevent Accidental Edge Touches During Gameplay

#feedback #bugs Dear PUBG Mobile Development Team, I hope this message finds you well. I am writing to request a feature enhancement that would greatly improve the overall gameplay experience for many PUBG Mobile players. ...
Solution:
Hello @Sirius Black! You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....
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Reporting a Suspicious Player for Cheating

In-Game Name of Suspect: BLOOD SENSI In-Game ID of Suspect: 5529758499 Time of Incident: The incidents occur throughout the attached video. Description of Suspicious Behavior: I am reporting the player "BLOOD SENSI" for suspicious gameplay that strongly indicates the use of cheats. The provided video shows multiple instances of:...
Solution:
You are supposed to report them in-game if you have discovered the cheater while playing the game.

account ban

what time zone is used for the starting date of the ban?
Solution:
Hello, @FPTMadalin! UTC time zone is used for the ban notice on the account suspension dialog box....
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Update

When is Pubg mobile getting a major Update? There is so much work to do but years keep going by and you guys are getting lazier and lazier. This transformers update is garbage. Who the hell is coming up with these updates? I dont care what you guy come up with but put effort in them. So many bugs to fix. Just so much work but no one is doing anything. And the players are just as clueless. Just sad....
Solution:
Hello, @• E S T R I P E R! You're welcome to provide feedback and report bugs related to PUBG MOBILE via the community support form....

Spacebridge Beacon Error

Has anyone else experienced this? For whatever reason, a lot of the time, I can't place a beacon at all, regardless of where I'm standing
Solution:
You are welcome to report any bugs by submitting Bug through https://pubgmobile.live/support.

LAST MOVE SOCIAL EVENT UC REWARD ISSUE

We participated in the Last Move Challenge a long time ago. The results were supposed to come in 8–10 days, but it actually took 15–17 days just for the results. After the results, we thought that we would receive UC within 30 days because it was written below the rules that winners will get UC after 30 days. But when people asked after 30 days why they hadn’t received UC, the organizers said it actually means working days – which makes around 40–45 days. Even then, people waited patiently, but still no UC was delivered. Then, when winners kept asking again, one member himself said that on the 30th (of the month) UC will come, because the person responsible for sending UC hadn’t received confirmation yet. He also said UC could arrive before the 30th....
Solution:
Thank you for confirming!
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Red magic triggers

Hello, I would like to ask if using red magic triggers violates the rules or not, i never use third-party apps, i just want to know if red magic triggers can cause a ban or not. Thanks
Solution:
You may refer to this:
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