Hello PUBG Mobile Support Team,
Respecting people is more important than the game.
mistake. I have never used cheats, hacks, or any third-party tools. Please review my account.
Ban because of smoothness with HDR
Review your law and your decision regarding my issue.
Everyone plays red magic and it's normal...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.

Seems like pubg have forgotten about this
It's gonna remain like this?
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

Social media fraud
On Instagram, Facebook, and other social media platforms, people are creating business profiles, copying everything from PUBGM, and what they do is take you to a link with a fake login.
Also the page has UI/UX errors
:TencentGames: :Tencent: :TencentGames:
...
Solution:
You may report it to operations@tencent.com.

Unrecognized Recovery Claims
Hello Official Team,
My old device has been broken and now i got my new device and i want to claim recovery file but it shows me error of try on regular device. I almost played one month on my new device and reached tier from bronze 3 to ace dominator but it still shows me this error. How much time my device can be taken to become a regular device.
@Piston
@.Nadïa.🌴...
Solution:
You can try contacting the in-game customer service for further assistance in this regard.
File claim rejected
Please help me I submitted my claim 3 time and it got reject but situation got even worse the 4 time I tried to submit the claim they asked me registration time of account who in the hell would remember something like that old information even worse they asked first email and number first the scammer scamed me then pubg pull out this question
Firstly it was your mistake that the hacker claimed my account without even my concerns #pubg-mobile#recovryteam...
Solution:
If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:
1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements. (This method only works when you have linked a login method to your game account on the very first day you created your game account)
2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. ...
Dear PUBG! my OG ID got banned for some reason I don't even know
Dear PUBG! my OG ID got banned for some reason I don't even know but the reason I thought is that glitch where player got banned after using M249 in cheer park and I'm one of them but when I asked them they told you used some kind of client files but I really don't used please do something it's been 3 long years it's mu very first ID please do something. #pubg-mobile
Solution:
Hello, @Mr King 👑!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Can you create custom rooms/servers and fill them with ai bots like the PC version?
IN the PC version, you can create custom rooms/servers and fill them with ai bots after becoming clan leader + getting plus. I'm wondering if we could do the same here.
Account lost
I lost my a account..
I have been playing it for 4 years now and level is like
30-50
Username is
권총빌런YT...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Metro Royal duo option
Why there is no metro Royal duo option we need a duo option for metro Royal please make a metro Royal duo option this upcoming update
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
Live support doesn't allow me to report a YouTube channel selling hacks.
Where should I go to report this jerk?
Solution:
Pubg support
I have a mythic account that has been banned for 10 years and I have not used any kind of cheating tools. How can I contact support?
#questions...
Solution:
Hello @K3!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

RANKED ARENA BUG
New bug in the "Ranked arena" mode.
Please consider my request carefully. I wrote to internal technical support services, but it is useless. I ask you to really deal with this issue. The phenomenon is extremely widespread and applies to all servers. Take away unfairly obtained points from the players.
Players have been playing en masse with a score of 40/39 for a week now (my application was ignored).
https://youtu.be/8plye74hf3g...
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support or report it inside the game.

account ban
UID: 539362594 I was not using any cheats and was only playing normally. Is there any way i could see the match that i was banned for, so i can better understand what happened?
Solution:
Hello, @FPTMadalin!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
Even though I have my account information, I can't log in. Is there anyone I can contact for support
Even though I have my account information, I can't log in. Is there anyone I can contact for support?
Solution:
Hello @UnbrokeN
If you have lost access to your account, you can submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim....
Stolen acc bought 2 days ago
Quick question I bought an acc then used it for two days and now the original owner claimed it back how to get it back now I tried to go with recovery but it says not possible you have filed for claimed on last 3 months
Also he send me message on discord if I want the acc back you need to give me 50-200$...
Solution:
Buying, selling, or sharing game accounts is prohibited. Engaging in these activities is a violation of PUBG MOBILE's terms of service. You'll be responsible for any loss caused by it.
I want to remove my I'd in this Recover I'd list because Today My Claim has been approved
My I'd Recover has been approved

Cyber clash community event
Winners announcement for this event ??
Solution:
@M Hurair Nasir
We don’t know when the results will be announced. Please check it regularly so you don’t miss it....

Next star program register Region/Country hasn't Cambodia
#questions
I want register creatorhud but Region/Country doesn't have Cambodia to select
Where can I select?...
Solution:
It is only available for some region, you will be able to apply only if the program is available for your region/country.

mic
why whenever i open mic my audio goes speaker #questions
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support.