Account Ban without Any reason
My Account Got Banned, 5460606123 Kindly Look Forward To It I've Alot Of Memories With It And It's Fruit Of The Hardwork Of My 6 Years, Please Look Forward To My Request And UnBan It
Solution:
Hello @BEAST!
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
MidasBuy
any idea on how i can change my midasbuy account since my account was hacked and my email was changed and i got my account back but my midasbuy account is still connected to my older email and i can't connect it to the new one meaning i can't even buy uc with benefits or save up or etc, is there any way since i have been buying uc and other things but they make no meaning since i can't make my midasbuy account on my new email.
Solution:
For any matters related to Midasbuy, please contact the Midasbuy support for further assistance.
UC reward
I haven't received my UC reward from this community event I won
Pubgm last move.i won the creative entry reward
https://discord.com/channels/393088095840370689/644923658761928734/1385434502137909299...
Solution:
Thank you for the information!
Account recovery
I have an account that i lost my connection with it there is any possibility that i can recover it ? ( i dont remember what i was linking it with but if you can help me to know it like its linked in with tweter or facebook or phone number i will get the account back ) the id
(5259699976)...
Solution:
It is your game account and this is something that only you should know. You will have to try to recall your memory about it.
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support....
BATTLEPASS
For the Elite Pass Plus’s 1920UC normally of season start and i purchase i will jump tot lvl 30 but now im at lvl 30 and i have yet to purchase so if i purchase now will i be lvl 60?
Solution:
Hello @zhiyu9835
It should be stated here how many levels you will get....
iPhone 16pro Max lag
Hallo guys u have iPhone 16 Pro Max use Ventilator to the Phone dont get like so hot but its lag so much that if u play like i cant Even shot and the fps drop for hole time! Can someone help?
Solution:
Hello @PayomCOS
This channel is for general PUBG MOBILE questions only. Feel free to ask other players in #pubg-mobile about this....
Clan
I accidentally delete my clan is there’s any way to get it back please help if you can
Solution:
Unfortunately, it is not possible to revert any action made in the game account whether it is an accident or not, please be careful next time and always read the notice and the double confirmation very carefully.
Cant get Support, my phone number deactivated
i need help. Hello guys i need help from support i cant get any informations about support and the game still sends me error when i try to report about Account problem
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Request for Ban Review – PUBG Mobile (10-Year Ban)
I am writing to respectfully appeal the 10-year ban placed on my account.
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.

24 Hours ban
I just wanna understand what I did cause idk
Solution:
Most likely the first one. If you meet any opponents during a match, you should eliminated them, or else the system can detects or other players can report such behavior as teaming.
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....

How to change
I forgot my old midasbuy account. My old account is linked to my pubg id. How can I unlink it and link it to a new Midasbuy account?
Solution:
For any questions or matters related to Midasbuy, please contact Midasbuy support for further assistance in this regard. Thank you.

Refurbished Iphone device
I wanted to buy second hand 120fps iphone with new changed batery (100%bh), are those iphones are playable for pubgm? Like heat issues, frame drops, screen bright problema or bateries drain?
Solution:
depends on the phone, stronger processor = better result
account banned
Hello, my account was banned without reason. Since i have an Investigator Major in the community, i kindly ask who i should contact or where i can open a ticket for a more careful review of my account.
Solution:
Hello, @FPTMadalin!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
Last Move Challenge UC
Only 2 days left in purchased gift event please send last move challenge uc rewards as soon as possible, everyone is waiting for there winning uc. Send uc asap before 31 august 😔
Solution:
Thank you for confirming
Ping issue on Asian Server
This issue started Today and my friends facing this issue also , I'm playing kr version
Solution:
We only provide community support for the global English version of PUBG MOBILE.
GLOBAL MATCHMAKING IN BGMI
We Indians want global matchmaking in BGMI 🥺🤧
Solution:
Please refer to subpoint(s) in #faq for further information, 4.10.
Hold for Crounch/Prone
I came back recently, PUBG Mobile still has no function for this?
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
Please help..
why can’t my iPad Air 5 use HD graphics with 60fps?
(While others can)...
Solution:
You can only use the FPS options that are available in-game for your device.
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support....

