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Sending custom payload via API

Hi, I saw that such functionality was expected a couple of weeks ago, according to the estimate in an older topic that is now locked. Do you have any idea if this is close to being shipped? I tried sending custom payload using the Trigger UI/novu node js and receiving it using novu/js, expecting to receive the payload in the data property of the notification object, but it always comes back undefined. Thanks in advance....

Troubleshooting Socket Hang-Up Issue with Novu SDK

const { Novu } = require("@novu/node") novu = new Novu(SECRET_KEY, { backendUrl: BACKEND_URL, })...

Subscriber Preferences not reflected in Get Preferences API and when triggering a workflow

Dear Support, we creating and updating Subscribers preferences via API (currently testing this integration via PostMan and with Novu configured as self hosted using Docker images version 2.1.1). What is happening is that the preferences seems to be reflected in the MongoDB and in the Get Subscriber API, but when calling the Get Subscriber Preferences API we can't see them reflected at all; moreover, the subscriber preferences are not considered when triggering the workflow steps (e.g. email:false is still triggering the email, even though the workflow is not marked as "critical"). Is something that we are doing wrong? Please see below the list of API calls that we are making to create, update and get the subscriber and its preferences: ...

Can we send in-app notifications to 7-10 million users per second using on prem(self hosted) Novu?

Can we send in-app notifications to 7-10 million users per second using on prem(self hosted) Novu?

API Key Verification Failing for Self-Hosted Novu Instance

Issue Description: I'm encountering persistent API key verification failures when trying to set up my self-hosted Novu instance. When running the following command: npx novu@latest init --secret-key=Api-Key --api-url=http://localhost:3000 I consistently receive this error: Failed to verify your secret key against http://localhost:3000. For EU instances use --api-url https://eu.api.novu.co or provide the correct secret key...

Move the pagination buttons in GUI

Love your product, and its so nice to be able to see subscribers now in the GUI. I just want to give some feedback and my user experience. When I first opened up the subscriber page I thought there was so few subscribers. Couldnt find a button to select how many items should be shown on the page so I thought there was a bug that i couldnt see more. But then I found the pagination buttons in the bottom of the page, when on a big monitor I expected to find those buttons under the data table but it was down in the bottom of the page, would be nice to fill out the entire space when listing the data or move the pagination buttons up so that they are under the datatable. ...
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Novu studio on local

I cloned and setup the novu locally, Can we add new workflow in studio? also can we add customised templates in Novu for in-app notifications using local version?...

Sync code-first workflows between environments

Hey everyone, I’m running into an issue with syncing environments in Novu. I initially set up a new Novu project using the development environment key. Now, I’m trying to sync changes to the Production environment. When I try using the CLI (with the production key and the production bridge URL in the command), I get this error:...

Novu api not working our notifications are failing

Through our event grid we will send notification to novu api from yesterday due to downtime till now notifications are not working we are getting connection error from Novu. Need help in this

Cloud service down?

Cannot access the site or dashboard. Have verified with another colleague as well
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Help Needed: APNS Push Notification ES256 JWT Error

Hello, I'm trying to implement Apple Push Notification Service (APNS) in my app and encountering a JWT authentication error. I need some assistance. Problem Description When trying to send push notifications, I get the following error: ```{...

Notification titles containing '&' is decoded to '&' in frontend.

Special characters in notification title do not show up well in FE for some reason, title here is supposed to be 'Broken & Cream'. Anything i can do about that on my side? In order to reproduce, just send any notification with an ampersand (&)...
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Novu with Native Android and IOS app for push notifications and in-app notifications

Does anyone implement these features with Novu; 1. In-app notifications 2. In-app messaging 3. Push notifications ...

Daily digest email

I am trying to create a once a day email for users that summarizes their activity. Notifications should be grouped by product type which can be a variable passed in the payload. To implement this i was thinking i could loop through all events and get the payload and then do whatever logic after that. I have started to do this in the workflow editor using the 'custom code' section. This seems like it may take a long time to write. I saw in documentation there is an [template editor](https://docs....
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Activity Feed on Subscriber Level is not working

Hey @Support https://img.enacton.com/ShareX/2025/03/NVIDIA_Overlay_nU52B2k4AN.gif I am on Pro subscription then also error is showing for Activity Feed on subscriber level. I have attached GIF please take a look into that...

How do i select a email provider for a specific workflow other than non primary in the dashboard?

I have a 4 Email providers - SES Dev Default (primary) - SES Prod Default (primary) - SES Dev Rishabh - SES Prod Rishabh...

Docker build error

I'm encountering an issue while building Docker images for web (0.24.0). Do you have any ideas on how to fix it?
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422 Unprocessable Entity When Sending Attachments via Novu API

@Pawan Jain Description When executing a job in the Novu queue, I encounter a 500 Internal Server Error with an UnknownBridgeRequestError message. The error occurs when Novu tries to call a bridge request to http://api.novu.local:3000/v1/environments/{ENV_ID}/bridge. ...
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In App Messaging and in app notifications

Does Novu supports customers in app messaging and in app notifications. If any one of you who has implement that share your remarks. Thanks...

Scheduled digest question

If I schedule a daily message to go out at 9am, does that message go out at 9am UTC? Or does the message go out at 9am of the subscribers time zone? if it is of the subscribers time zone, what field controls that. is it the locale variable?