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Open Source Notification Infrastructure Community by Novu

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💬│support

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Zwonkoh

9/2/2025

activate/disable notifications

hi, i tried to implement a settings page, where i can toggle to disable or activate the novu notifications gloabally seperatly besides the default option in the Inbox Component. i used the Subscriber preferences API to get and update the preferences....

samuel

9/2/2025

Change billing email address

I've recently set up an organization in Novu cloud for my company, and we're looking to upgrade to the Team plan. When we go to upgrade, the email is locked to my own email. Is there any way to resolve this?

BamGoingHam

9/2/2025

Following up: Removing Stale Device Tokens

Hi Novu Team, This is a follow up on this thread https://www.answeroverflow.com/m/1204347030634369074 We’re using Novu to send push notifications via APNS and FCM, with the following requirements: ...

Emmax

9/2/2025

Novu spamming 20k requests on page load

Novu sends like 20k api calls with a deluge of 429 errors on page load

Faizan Ahmad

9/1/2025

Inbox not showing notifiactions

Hi I am trying to recieve notification in my Inbox I am able to trigger workflow from code that contains In App notification the workflow runs successfully but Inbox is not showing any notification...

Sudarshan Mane

8/31/2025

InApp notification Production error:

Production Workflow shows "Inapp provider not connected" but in Dashboard -> Integration Store, I dont see any option to Add In App Provider for Production. Existing In-App provider only showing developement and dropdown is disabled....

brunostjohn

8/29/2025

Figuring out digests

Hi! I'm writing in because the docs are no help on this one. I use Novu for my app and I'm working on comment notifications. Here's what I'm looking for:...

𝙖𝙡𝙚𝙭 💃

8/29/2025

Is it possible to add a header in the emails with the custom smtp integration ?

We are sending our emails with AWS SES and have created a configuration set to be able to properly track the clicks, opens etc, and we need to add a header to the email so that AWS can work its magic. Is it possible with the custom smtp integration ?

AndreMaz

8/28/2025

[novu dashboard] sync subscribers and topics with prod env

Hey @Pawan Jain would it be possible to add something similar to the "Publish Changes" but for Subscribers and Topics? Why would I need this? Because I have custom steps that rely on subscriber's (custom) data field and now that I'm ready to go to prod I also want to promote my "beta" subscribers to prod env. At the moment the only way is either by doing this by hand or create a script that relies on novu's API....

DVPandya

8/28/2025

Need Help Recovering Deleted Workflow Templates

Hi team 👋, I ran into an issue with my workflows and need some help. i have two channel in my Novu dashboard, development and production....

discodiwane

8/27/2025

I tried to create a workflow and ended up with a 500 internal server error.

I have self hosted novu using docker. I am able to login and signup but on dashboard page when I tried to create a workflow and ended up with a 500 internal server error. I have attached the error with all the endpoints of that time....

Zwonkoh

8/26/2025

Connect Discord Bot with Novu

Hey i want to integrate my novu notifications with my Discord Bot which is created with Commandkit. I added the Push Webhook Provider in novu for that. I had the following error which is shown in the screenshot....

ganpatjangra

8/23/2025

Expected property name or '}' in JSON at position 4

There was one or more errors when trying to execute the notification I use in Front-end "@novu/nextjs": "^3.8.1", Backe-end "@novu/api": "^1.6.0",...

AndreMaz

8/22/2025

[@novu/api] Fetch notifications with time-window filter

Hey @Pawan Jain Is it possible to add startTs and startTs to the /v1/subscribers/{subscriberId}/notifications/feed endpoint? I would like to fetch notifications for a specific period of time....

Jish

8/21/2025

Cloud vs self hosted feature availability

Hi, when I signed up for Novu Cloud, I noticed features like layouts, webhooks, translations, and topics were available. However, after setting up a self-hosted instance of Novu, these options are missing. Will these features eventually be included in the self-hosted version, or are they exclusive to the cloud offering? We are currently evaluating whether to go with the self-hosted setup or the cloud version, so this information would be very helpful. Additionally, when using the latest Novu Next.js version for the inbox, I noticed that the seen API is returning a 404 error. I suspect this might not yet be included in the latest Docker image. Could you share an ETA on when this will be available in the self-hosted release?...

PineappleShade

8/21/2025

@novu/api sdk

Hi team, I’m curious about something. With the @novu/node SDK now deprecated, I’m trying to figure out what’s the oldest version of Novu that supports the new @novu/api SDK. Thanks!...

Knoryd

8/21/2025

Enterprise self-hosted support

From what I've seen on this discord server, there exists some form of support for Enterprise Self-hosting solutions. What does that look like? Is there any documentation on that perhaps?

Neng

8/21/2025

Wait until conditions met

Is there anyway to set a wait action until webhook conditions are met for the subscriber? So for example wait until "learnerclassstatus" = Finished. Currently I can only see how to set a time waut action but if a subscriber takes longer than planned to meet the conditions it will just skip!...

Knoryd

8/21/2025

Missing web versions?

Hi, I'm trying to setup a self-hosted novu instance and cannot find an answer as to why there is no version of the web container for 2.3.0? I believe this is the dashboard mentioned here https://github.com/novuhq/novu/releases/tag/v2.3.0 ? However the tags on novu/web on the container registry seem to only go up to v2.1.0 https://github.com/novuhq/novu/pkgs/container/novu%2Fweb ? Am I missing something?...

rajat

8/20/2025

Can't open workflow in new tab

I think this has changed recently, I remember I was able to open the workflow in new tab using right-click

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Open Source Notification Infrastructure Community by Novu

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