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💬│support

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kneefer

3/6/2025

Unable to rename workflow trigger name in v2 dashboard

Hi! I've noticed that in the new (v2) dashboard there is no way to update workflow's trigger identifier. Will it be changed?

Russ Salad

3/6/2025

<Preferences/> outside <Inbox/> error

Error: Component must be wrapped with NovuUIContext Code: ```import { NovuProvider, Preferences } from '@novu/react' ...

Hari Prasad

3/6/2025

504 Gateway timeout

We received 504 response from novu for the event/trigger end point. Happened at 'date', 'Tue, 04 Mar 2025 20:15:18 GMT'. Something that should be looked into?

wasabi

3/5/2025

Q: Is it possible to get unread count (total and per tab)?

I have this application using the @novu/react. Is it possible to get the total unread count for each tab (and total between all)?

satan

3/5/2025

Unable to push to Production

When i create a change and update a workflow email template in development and update it, it does not reflect in the Change History to promote.

Bandhan

3/5/2025

VCS Support (in workflows)

I am trying to use Novu as a solution of an organization's whole notification architecture including group messaging (topic) and so. But is there any way we can use VCS in workflows? I have read the docs and there is not much content about this particular section. It will be very helpful if I can be guided to the solution.

Drew

3/5/2025

Bug: Creating New Subscribers

Hi, on V2 of the dashboard, I am encountering a bug when I try to abandon creating a new subscriber where the screen strobes with the modal popup (see video). Let me know what other information you need.

Narek

3/5/2025

Sending message failed due to \"Requested entity was not found.\"

I am trying to send push notification to Android device. This is my subscriber data: { "data": [ { "_id": "67c709e83177ccc2e5e0a26a",...

Drew

3/4/2025

Novu Access Query

My teammate has accepted an invitation to the Novu Organisation I set up, but cannot see any of the workflows I've created. He is set as an admin like me, and... he is being redirected to a different version of the dashboard. Can anyone advise?

TestAccount123

3/4/2025

Workflow limit

Hi Team , has the workflow limit has been changed to 20 per organization ?

wasabi

3/3/2025

Bell count and count next to tab name it's not updating

Consider the following setup: ``` import { Inbox as NovuInbox } from "@novu/react"; import { useUser } from "@subrik_hooks";...

wasabi

3/3/2025

what's up with your docs?

They are as of right now very innacurate. First of, I'm trying to solve an issue and the only place I can go, naturally, is the documentation at docs.novu.co. Yet, it says one thing and the implementation (specifically @novu/react) it's a very different one. Consider the following example: https://docs.novu.co/platform/sdks/react/hooks/use-counts This documentation on the use of the useCount hook in the @novu/react package mentions the return value of the hook being...

pho3njx_7899

3/3/2025

Cors Error on Remix

Trying to connect to my remix app, but studio keeps encountering cors error when perform health-check. Chrome: Version 133.0.6943.143 (Official Build) (arm64)

Narek

3/3/2025

Problem with duplicated FCM push notifications and action_link

I am sending push notifications to Android devices with FCM. I am using API request to send the notification. This is my payload to events.trigger endpoint { "name": "push-notification", "to": { "subscriberId": "119"...

Larry_springboot

2/28/2025

Github Action

I have everything running but not really because when I access the dashboard of my self hosted novu it shows everything is fine but under workflows there is nothing though there is a workflow that I strill trigger using the endpoint http://ip:4200/studio/onboarding/preview. Which sends an email like the way I wanted though shows no workflow under workflow production page. That is beside the issue. Now I want a github action to happen on the created app. My API URL is fine and can even check it's health status in the browser with http://ip:3000/v1/health-check but in the github action file here `name: Deploy Workflow State prodworkflow...

Larissa Palombo

2/28/2025

Email scheduling error

Hello, We had this error when scheduling an email to be sent with an 8-day delay yesterday. Can this 7-day delay be changed?...

djsteve2640

2/28/2025

Unable to adjust page Size in Headless API

https://v0.x-docs.novu.co/notification-center/client/headless/api-reference#fetchnotifications While implementing pagination for fetching notifications using fetchNotifications, I noticed that the pageSize parameter is not mentioned in the documentation. Is there something missing or is there any way to control the page size...

son

2/28/2025

Geting payload in notification object

I am using react hook but i dont get template name and also payload in notification object import { useNotifications } from '@novu/react/hooks'; can yuo tell me how to get payload. Currently I am trying to develop cusom inbox and need payload data to show content of notification. The body give string value not actual payload....

Matteo Grolla

2/27/2025

Reset step control values

Hi, I developed a custom workflow with novu framework and I have set default values for email step control in code. They can be modified from admin interface but I can’t find a way to reset values to default. Is it possible? Thanks...

Armen

2/25/2025

Hi there, I have an issue with NOVU email notification

From yesterday I got some issue and I could not get any email notification, only app notifications, but 3 days later all working fine, I'm nothing changed, NOVU shows email was sent successfully

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