Cloudflare Developers•3y ago

BTW, the page to submit a support request still doesn't have R2 under "Technical - Other Products"

KarewOP•1/6/23, 12:04 AM

Also R2 connected domains are flagged as "DNS only" by the automated support bot, which is incorrect

KKarew BTW, the page to submit a support request still doesn't have R2 under "Technical...

Erisa•1/6/23, 12:59 AM

Good point, let me poke around tomorrow and see who's best to mention this to

Erisa•1/6/23, 12:59 AM

Oh wait-

Erisa•1/6/23, 12:59 AM

Looks like it's under Workers

Erisa•1/6/23, 1:00 AM

it probably shouldnt be

but thats where it is

KarewOP•1/6/23, 1:00 AM

You've accidentally revealed the secret sauce (R2 is a Worker)

Erisa•1/6/23, 1:02 AM

KarewOP•1/6/23, 3:03 AM

^ I've also added some more context/info to that Gist

kian•1/6/23, 3:32 PM

I'd expect most of them to work

Ssearchableguy is there a generic s3 SDK library I can use aside from AWS S3 library with cloud...

Erisa•1/6/23, 4:29 PM

the MinIO SDKs are usually pretty good if you want a basic S3 library without any of the AWS clutter, though i cant say ive tested any except the .NET one with R2

theres also aws4fetch which is very tiny and useful for both workers and node: https://github.com/mhart/aws4fetch

eliran•1/6/23, 4:59 PM

Hey everyone, hope you're well and I wish you a beautiful 2023!

Today, some of our clients reports that the videos we store in R2 can't be streamed. This is a first for us and we're unsure how to proceed.

The warning leads to https://cfl.re/tos which, unfortunately, don't state what the root cause of this error is.

It's worth noting that our clients own all the rights to their videos.

Cloudflare Help Center

Delivering Videos with Cloudflare

Using Cloudflare's Services
I’m a website operator and my content was redirected for Terms of Service violations
I’m a website visitor, and the site I’m trying to access displays a message referenc...

kian•1/6/23, 5:01 PM

You can serve video from R2 but the abuse detection doesn’t know that - you’ll have to reach out to support and ask them to get it lifted

Kkian You can serve video from R2 but the abuse detection doesn’t know that - you’ll h...

eliran•1/6/23, 5:02 PM

@kiannh I see. What's the right way to contact support and ask them to get it lifted? And how can I prevent it from happening again in the future? will they lift that on the account level or is it per video?

Eeliran Hey everyone, hope you're well and I wish you a beautiful 2023! 🙂 Today, some ...

Erisa•1/6/23, 5:03 PM

Are these the same assets you reported issues with in ticket 2640745 or a different case?

Erisa•1/6/23, 5:04 PM

(referencing a prior conversation on this server)

EErisa Are these the same assets you reported issues with in ticket 2640745 or a differ...

eliran•1/6/23, 5:05 PM

@Erisa | Support Engineer hey! So good to see you. and thank you for staying on top of case #2640745.

Interestingly, these errors come from the same R2 space, but that is a whole new issue that we face in addition to the previous one where some files simply don't play.

Erisa•1/6/23, 5:05 PM

Can you add these details to that ticket so I can relay them to the teams that are handling that case?

Erisa•1/6/23, 5:06 PM

I believe the two issues are related

eliran•1/6/23, 5:06 PM

Absolutely!

@Erisa | Support Engineer on a related note -- I've also learned that the issue we reported on that ticket has been identified, and a fix is expected to be deployed soon. Is that true?

Erisa•1/6/23, 5:06 PM

The last update I had was that a fix would be released in January

EErisa The last update I had was that a fix would be released in January

eliran•1/6/23, 5:16 PM

Amazing. Will you be able to let us know via the ticket when it's released so we can test it out?

I just added the new information to the same ticket #2640745.

Eeliran Amazing. Will you be able to let us know via the ticket when it's released so we...

Erisa•1/6/23, 5:18 PM

Yes, once I get confirmation that a fix is in place I will update the ticket accordingly

Erisa•1/6/23, 5:22 PM

I just added the new information to the same ticket #2640745.

Thanks

Raiyan•1/6/23, 7:46 PM

?r2-roadmap

Flare•1/6/23, 7:46 PM

These features are now available!!
Public buckets, with custom domains: https://developers.cloudflare.com/r2/data-access/public-buckets/#enable-public-access-for-your-bucket
Presigned URLs in the S3-compatible API
Future roadmap
Read more: https://blog.cloudflare.com/r2-ga/
Object Lifecycles
Jurisdictional Restrictions (e.g. 'EU')
Live Migration without Downtime (S3->R2)

Ssearchableguy How secure would creating a long generated key for keeping access private to use...

Sid•1/7/23, 12:27 AM

Sounds like what you need is a presigned URL

Ssearchableguy R2 S3 API does not seem to provide a way to make object private, is that correct...

KarewOP•1/7/23, 3:40 AM

Entire buckets can only be private or public, there is no per-object ACLs yet. You may be able to hack it using WAF rules or Workers depending on your needs.

KarewOP•1/7/23, 6:57 AM

You need to remove the record you already have for the subdomain you want to use

KarewOP•1/7/23, 6:58 AM

For example, if you want files.example.org you need to go to your DNS settings for example.org and remove the CNAME for

files

files

or whatever you have there

BTW, the page to submit a support request still doesn't have R2 under "Technical - Other Products"

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