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𝙰𝚛𝚜𝚑

Hello guys i have a question when will weekly bonus challenge card will available?

Hello guys i have a question when will weekly bonus challenge card will available?

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RaccoonDLuffy2222

R

RaccoonDLuffy2222•3/17/23, 10:58 AM

Hey guys

Does anyone know how can i check total (lifetime worth) amount spent in game, total number of classic as well as arcade/arena matches?

𝙰𝚛𝚜𝚑

�

𝙰𝚛𝚜𝚑OP•3/17/23, 11:00 AM

@Piston Hello guys i have a question when will weekly bonus challenge card will available?

𝙰𝚛𝚜𝚑

�

𝙰𝚛𝚜𝚑OP•3/17/23, 11:00 AM

?

𝙰𝚛𝚜𝚑

�𝙰𝚛𝚜𝚑 Hello guys i have a question when will weekly bonus challenge card will availabl...

Yasser

Y

Yasser•3/17/23, 11:15 AM

Bonus Challenge is currently only available in certain regions, and we don't have a list of the specific regions where it's available.

Please feel free to reach out to customer service within the game if you require additional support.

𝙰𝚛𝚜𝚑

�

𝙰𝚛𝚜𝚑OP•3/17/23, 11:16 AM

Yh it’s available but weekly cards are not available

RaccoonDLuffy2222

RRaccoonDLuffy2222 Hey guys ✌️ Does anyone know how can i check total (lifetime worth) amount spent...

Yasser

Y

Yasser•3/17/23, 11:22 AM

You can view the number of matches, achievement points, and playing time through Basic Info. Additionally, in Statistics, you can select Career to view the total number of matches played across all modes (Solo, Duo, Squad) in both TPP and FPP.

𝙰𝚛𝚜𝚑

�𝙰𝚛𝚜𝚑 Yh it’s available but weekly cards are not available

Yasser

Y

Yasser•3/17/23, 11:25 AM

Unfortunately, we do not have any information regarding this.

If you need further assistance, do not hesitate to contact customer service within the game.

Deleted User

D

Deleted User•3/17/23, 11:48 AM

Hello, I can't enter the game, it kicks me out of the game, what is the reason?

Lalo Ehrmantraut

L

Lalo Ehrmantraut•3/17/23, 11:53 AM

How many more hour till the Metro Royale open?

Piston

PPiston You can purchase UC via <https://pubgmobile.com/pay>.

Ω Lifa

Ω

Ω Lifa•3/17/23, 11:57 AM

ty

Deleted User

DDeleted User Hello, I can't enter the game, it kicks me out of the game, what is the reason?

Yasser

Y

Yasser•3/17/23, 11:57 AM

Can you please elaborate your issue by providing a screenshot or video recording?

Yasser

YYasser Can you please elaborate your issue by providing a screenshot or video recording...

Deleted User

D

Deleted User•3/17/23, 11:59 AM

Of course I'm taking a screen recording.

Lalo Ehrmantraut

LLalo Ehrmantraut How many more hour till the Metro Royale open?

Yasser

Y

Yasser•3/17/23, 12:04 PM

The Metro Royale mode is already available.

Deleted User

D

Deleted User•3/17/23, 12:05 PM

Deleted User

D

Deleted User•3/17/23, 12:05 PM

@Yasser

Deleted User

DDeleted User Click to see attachment

Yasser

Y

Yasser•3/17/23, 12:09 PM

How often do you face this issue and from where did you download the game?

Deleted User

D

Deleted User•3/17/23, 12:10 PM

i downloaded it from play store it happened after update

Deleted User

D

Deleted User•3/17/23, 12:10 PM

There was no such problem before

Deleted User

DDeleted User i downloaded it from play store it happened after update

Yasser

Y

Yasser•3/17/23, 12:12 PM

Can you reinstall the game? you can try downloading it from the official website https://pubgmobile.live/apk.

Yasser

YYasser The Metro Royale mode is already available.

Lalo Ehrmantraut

L

Lalo Ehrmantraut•3/17/23, 12:14 PM

It says "The requested item is not available"

Lalo Ehrmantraut

LLalo Ehrmantraut It says "The requested item is not available"

Yasser

Y

Yasser•3/17/23, 12:14 PM

Please share a screenshot or video recording of the issue you are facing.

Yasser

YYasser Please share a screenshot or video recording of the issue you are facing.

Lalo Ehrmantraut

L

Lalo Ehrmantraut•3/17/23, 12:18 PM

Lalo Ehrmantraut

L

Lalo Ehrmantraut•3/17/23, 12:19 PM

Or perhaps i havent updated the game on Playstore? I thought it updated itself automatically.

Yasser

Y

Yasser•3/17/23, 12:20 PM

Yes, you should update the game to version 2.5, @Lalo Ehrmantraut.

princearmox

P

princearmox•3/17/23, 12:23 PM

@Yasser screen is black on start game every single match and also lag and frame drop

princearmox

Pprincearmox @Yasser screen is black on start game every single match and also lag and frame ...

Yasser

Y

Yasser•3/17/23, 12:35 PM

Please mention your device model and include a video recording of the issue.

Gina Mann

G

Gina Mann•3/17/23, 12:45 PM

Smooth looks horrible on iPad after update

Deleted User

D

Deleted User•3/17/23, 12:46 PM

Deleted User

D

Deleted User•3/17/23, 12:46 PM

not counting now

Deleted User

D

Deleted User•3/17/23, 12:46 PM

@Yasser

Deleted User

D

Deleted User•3/17/23, 12:46 PM

i downloaded apk

Yasser

YYasser Please mention your device model and include a video recording of the issue.

princearmox

P

princearmox•3/17/23, 12:54 PM

Gameloop emulator bro , not mobile .

Deleted User

DDeleted User Click to see attachment

Yasser

Y

Yasser•3/17/23, 12:55 PM

Has the issue been resolved?

princearmox

Pprincearmox Gameloop emulator bro , not mobile .

Yasser

Y

Yasser•3/17/23, 12:55 PM

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

Yasser

YYasser Has the issue been resolved?

Deleted User

D

Deleted User•3/17/23, 12:55 PM

no

Deleted User

D

Deleted User•3/17/23, 12:56 PM

not counting

Yasser

YYasser We provide community support only for mobile platform. For further assistance wi...

princearmox

P

princearmox•3/17/23, 12:56 PM

Im very good with them , and they say this all bugs , black screen , fps drop and lag its game side ...

Gina Mann

G

Gina Mann•3/17/23, 12:58 PM

Do you provide help with iPad.?

Deleted User

DDeleted User Click to see attachment

Yasser

Y

Yasser•3/17/23, 12:59 PM

But the game doesn't automatically close like in the first video.

Dyno

D

Dyno•3/17/23, 12:59 PM

We are unable to provide assistance if you do not ask a question or state a problem, @Gina Mann. Remember to read through #faq before asking questions in the support channels.

Yasser

YYasser But the game doesn't automatically close like in the first video.

Deleted User

D

Deleted User•3/17/23, 1:00 PM

yes

Deleted User

D

Deleted User•3/17/23, 1:00 PM

but now it doesn't count :AngryCatSip:

Gina Mann

G

Gina Mann•3/17/23, 1:05 PM

Since update the graphic look bad on smooth

Deleted User

DDeleted User but now it doesn't count :AngryCatSip:

Yasser

Y

Yasser•3/17/23, 1:06 PM

Please make a new video recording of the issue and share it here.

Gina Mann

GGina Mann Since update the graphic look bad on smooth

Yasser

Y

Yasser•3/17/23, 1:07 PM

Can you provide additional information about your issue?

Deleted User

DDeleted User Click to see attachment

Deleted User

D

Deleted User•3/17/23, 1:07 PM

@Yasser

Deleted User

D

Deleted User•3/17/23, 1:07 PM

I already shared

Deleted User

DDeleted User @Yasser

Yasser

Y

Yasser•3/17/23, 1:09 PM

Can you enter the game now or does it keep restarting automatically?

Yasser

YYasser Can you enter the game now or does it keep restarting automatically?

Deleted User

D

Deleted User•3/17/23, 1:11 PM

I'm trying to log into the account but it's restarting

Deleted User

DDeleted User I'm trying to log into the account but it's restarting

Yasser

Y

Yasser•3/17/23, 1:12 PM

Can you check how much internal storage is available on your device?

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