Homarr•3y ago

Plex now playing, can't get it working.

https://i.imgur.com/bzZKv44.png

Imgur

paradoxOP•4/30/23, 2:27 AM

on plex I have

paradoxOP•4/30/23, 2:28 AM

paradoxOP•4/30/23, 2:28 AM

I saw something playing there once but then I refreshed the page and it went away

Sloke123•4/30/23, 4:42 AM

I was having the same issue. I set the secure connection as preferred and put my network subnet in auth exclusion list. It is working now.

Manicraft1001•4/30/23, 7:34 AM

Hi,
please read the documentation before posting:
https://homarr.dev/docs/widgets/media-server#common-issues

🎬 Media Server | Homarr Docs

The media server widget enables you to watch and view current active sessions over all your media servers.

Manicraft1001•4/30/23, 7:34 AM

Make sure that all of those points do not apply.

SSloke123 I was having the same issue. I set the secure connection as preferred and put my...

paradoxOP•5/1/23, 8:18 PM

if I set it to secure connections, I can't access the server using the lan IP only web, and if there's a problem with the web connection I have to stop the dock and manually edit the config file

MManicraft1001 Hi, please read the documentation before posting: https://homarr.dev/docs/widget...

paradoxOP•5/1/23, 8:19 PM

I went through that about 4 times last time I posted about this issue and was linked there

paradoxOP•5/1/23, 8:19 PM

it is none of those things

paradoxOP•5/1/23, 8:20 PM

is my network subnet 255.255.xxx?

Pparadox on plex I have

Manicraft1001•5/1/23, 8:29 PM

None of those things? But your URL ends with

/web

/web

Manicraft1001•5/1/23, 8:29 PM

It should end with the port, not

/web

/web

nor

/web/index.html

/web/index.html

paradoxOP•5/1/23, 8:39 PM

yes I've tried it every which way, none make a difference

Manicraft1001•5/1/23, 8:39 PM

Error in the log?

paradoxOP•5/1/23, 8:40 PM

I'kll look

paradoxOP•5/1/23, 8:41 PM

paradoxOP•5/1/23, 8:41 PM

there is none apparently

paradoxOP•5/1/23, 8:41 PM

oh I can pick a different thing in the top and that has a log

paradoxOP•5/1/23, 8:41 PM

why are t here two versions in the top dropdown box?

Manicraft1001•5/1/23, 8:44 PM

You are asking so many questions, I loose track of the overview

Pparadox why are t here two versions in the top dropdown box?

Manicraft1001•5/1/23, 8:44 PM

I don't see what you mean. Perhaps it shows the versions that we publish?

Pparadox there is none apparently

Manicraft1001•5/1/23, 8:45 PM

There must be. I don't know TrueNas, but you should check out the log

Manicraft1001•5/1/23, 8:45 PM

Can you also ensure that you configured your Plex app correctly in Homarr?

paradoxOP•5/1/23, 8:50 PM

the log is just all this

Manicraft1001•5/1/23, 8:51 PM

Then you probably didn't configure a Plex app at all

paradoxOP•5/1/23, 8:51 PM

where do you do that? because I've looked through the options and I don't see anything about plex

paradoxOP•5/1/23, 8:52 PM

I'm telling you, I saw something on the now playing window once whe n I was watching something

paradoxOP•5/1/23, 8:52 PM

I don't know what caused it to go away

paradoxOP•5/1/23, 8:52 PM

but it worked very briefly apparently

Manicraft1001•5/1/23, 8:52 PM

Can you screenshot your Plex app configuration?

paradoxOP•5/1/23, 8:53 PM

from where

paradoxOP•5/1/23, 8:53 PM

plex configuration in homarr, in the plex docker, in the plex settings?

Manicraft1001•5/1/23, 8:54 PM

In Homarr

paradoxOP•5/1/23, 8:54 PM

oh!

Manicraft1001•5/1/23, 8:55 PM

So?

paradoxOP•5/1/23, 8:55 PM

the only change I made was enforcing secure connections, it seems like it took a while for it to show up, but I guess it's working now?

paradoxOP•5/1/23, 8:55 PM

although it shouldn't say anonymous user but I can live with that.

Manicraft1001•5/1/23, 8:56 PM

Sometimes, Plex doesn't expose any information about the user. So we just call them anonymous

Manicraft1001•5/1/23, 8:56 PM

Plex's API is stupid

paradoxOP•5/1/23, 8:56 PM

could it be because it's the owner account of the server and it's a security/privacy thing?

paradoxOP•5/1/23, 8:57 PM

i'll get someone to play something

Manicraft1001•5/1/23, 8:57 PM

Maybe. We haven't identified the actual cause, we just know that users reported it SHRUG

paradoxOP•5/1/23, 9:02 PM

paradoxOP•5/1/23, 9:02 PM

strange, with him playing, it shows mine now

Manicraft1001•5/1/23, 9:04 PM

Interesting

paradoxOP•5/1/23, 9:04 PM

might help narrow down the cause

Manicraft1001•5/1/23, 9:04 PM

Well... As mentioned, it's a problem of Plex.
Jellyfin's API is sooo much better. We'll add controls on the widget, which won't even work on Plex.

Manicraft1001•5/1/23, 9:04 PM

Probably. You can try to investigate yourself, to check what's exactly changing on the API

paradoxOP•5/1/23, 9:05 PM

Unfortunately I started with plex years ago and got a lifetime pass and I'm just kinda invested in it too much to switch to something else ;-;

Manicraft1001•5/1/23, 9:05 PM

Well, that's up to you. Everyone has their preferences. I like Jellyfin more, but it's understandable if you like Plex more

Plex now playing, can't get it working.

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