problem with initial firmware install.

Hello! when I do the initial firmware install, it will say that my octopus is detected but not responding. so i choose the automatic flash over USB. It usually runs for 5 min and then gives me this error. am i doing soething wrong?

Jjannu198 Hello! when I do the initial firmware install, it will say that my octopus is de...

miklschmidt•7/17/23, 9:17 AM

Looks like a bug, have you used something like WinSCP before? I need the contets of /var/log/ratos-configurator.log

miklschmidt•7/17/23, 9:20 AM

Also check this: Board detected but unresponsive

Mmiklschmidt Looks like a bug, have you used something like WinSCP before? I need the contets...

jannu198OP•7/17/23, 9:22 AM

I have not but i can take a look and send it here

jannu198OP•7/17/23, 9:40 AM

ratos-configurator.log51.7KB

jannu198OP•7/17/23, 9:41 AM

i hope this is the right one. thank you for replying so quick!

Jjannu198 i hope this is the right one. thank you for replying so quick!

miklschmidt•7/17/23, 11:53 AM

It is, the issue should be fixed with this: problem with initial firmware install.

jannu198OP•7/17/23, 12:27 PM

It seems like it couldnt find klipper

Jjannu198 It seems like it couldnt find klipper

miklschmidt•7/17/23, 5:05 PM

Ah this is my bad its

sudo systemctl start klipper

sudo systemctl start klipper

jannu198OP•7/17/23, 5:32 PM

Okay. Entered it in and waited the 10 minutes. Now when i go trough the configuration I am welcomed with the same error: “octopus is detected but is unresponsive”. When I press flash automatically it flashes for a few minutes and then says again that the board is detected but unresponsive. It doesn’t give any error code anymore.

jannu198OP•7/17/23, 5:32 PM

If it helps. I am using a rapberry pi 3 mod b

jannu198OP•7/17/23, 5:34 PM

My pc is not connected to the internet while I configure the pi. I do not have wifi for the pi to connect so I skip that part of the install

jannu198OP•7/17/23, 5:34 PM

I use ubuntu linux, I don’t think it should affect anythinf

jannu198OP•7/17/23, 5:35 PM

Maybe something here will tell you what can be the bad actor

Jjannu198 Okay. Entered it in and waited the 10 minutes. Now when i go trough the configur...

miklschmidt•7/17/23, 5:54 PM

I think at this point i would recommend you reflash the SD card.

miklschmidt•7/17/23, 5:54 PM

Something has gone wrong

miklschmidt•7/17/23, 5:54 PM

Please use Balena Etcher if you didn't the first time

miklschmidt•7/17/23, 5:54 PM

(it has a verification process)

jannu198OP•7/17/23, 5:55 PM

Alright, will do!

jannu198OP•7/17/23, 8:37 PM

So an update… i re formatted the sd card with .bin file and reburned the ratos on to a sd card. I still have the same issues, even if i manually start klipper from ssh. Tomorrow i will have access to a windows laptop, where i can try if the problem is linux related.

jannu198OP•7/18/23, 11:17 AM

I tried it on windows laptop. Wiped everything clean and flashed a new ratOS on to the PI. Still get the same issues.

jannu198OP•7/18/23, 11:18 AM

Is there a way to know if my octopus is faulty?

Jjannu198 Is there a way to know if my octopus is faulty?

miklschmidt•7/18/23, 5:45 PM

It's not your octopus.

Jjannu198 I tried it on windows laptop. Wiped everything clean and flashed a new ratOS on ...

miklschmidt•7/18/23, 5:46 PM

Which RatOS image are you using?

jannu198OP•7/18/23, 5:46 PM

2023-04-11-RatOS-v2.0.1-raspberry-rpi32.img.xz

jannu198OP•7/18/23, 5:46 PM

this is the file name

jannu198OP•7/18/23, 5:47 PM

i didnt use the 64bit one because i have an old pi 3b

Jjannu198 this is the file name

miklschmidt•7/18/23, 5:47 PM

Please try v2.0.2

Jjannu198 i didnt use the 64bit one because i have an old pi 3b

miklschmidt•7/18/23, 5:47 PM

there is almost no situation where the 64bit version is preferable.

jannu198OP•7/18/23, 5:48 PM

alright, i just started the download, will update you when i load it up.

jannu198OP•7/18/23, 5:48 PM

didnt know there was v2.0.2

Jjannu198 didnt know there was v2.0.2

miklschmidt•7/18/23, 5:55 PM

i released it recently

miklschmidt•7/18/23, 5:55 PM

has been in pre-release for a long time

miklschmidt•7/18/23, 5:56 PM

I believe your 2.0.1 image is corrupted (can happen during download)

Mmiklschmidt I believe your 2.0.1 image is corrupted (can happen during download)

jannu198OP•7/18/23, 5:57 PM

alright. lets hope this is the issue

jannu198OP•7/18/23, 5:57 PM

i did redownload it on another device and still had the issue

Jjannu198 i did redownload it on another device and still had the issue

miklschmidt•7/18/23, 5:58 PM

It's inifinitely unlikely to corrupt in a way that results in that error twice.

miklschmidt•7/18/23, 5:58 PM

Nobody else has had your particular error though, so.. something is up

jannu198OP•7/18/23, 5:59 PM

yeah thats what i am wondering. before you wrote i was going to try PIdoctor to see if my pi is F-d

miklschmidt•7/18/23, 6:01 PM

I can't rule it out, but it's not the first conclusion i would make from the error you're getting. It's the c compiler that's complaining about what i assume is a missing binary.

jannu198OP•7/18/23, 6:02 PM

is there a possability that the binary i get from ratos confuration wizard is bad?

jannu198OP•7/18/23, 6:02 PM

like the one for octopus

miklschmidt•7/18/23, 6:03 PM

No it doesn't have anything to do with the octopus itself, it's a klipper compilation step that fails. A compilation step for the klippy code that runs on the pi. It never even attempts to communicate with your board.

miklschmidt•7/18/23, 6:04 PM

Your octopus is in all likelyhood perfectly fine

miklschmidt•7/18/23, 6:04 PM

And flashed correctly (or you wouldn't even get to that version check step)

jannu198OP•7/18/23, 6:04 PM

alright, thats good to hear, lets hope that the new version helps out

jannu198OP•7/18/23, 6:40 PM

Still get the same issue. Im going to try the systemctl start klipper fix

jannu198OP•7/18/23, 6:50 PM

did i do anything wrong?

Jjannu198 did i do anything wrong?

miklschmidt•7/18/23, 6:55 PM

You should've stopped klipper first before you deleted the file (if it was running, prolly wasn't actually). I don't really get why you need to though, worked fine in my tests on a raspberry pi 3.

miklschmidt•7/18/23, 6:56 PM

Strange that it cut the connection, what happened?

jannu198OP•7/18/23, 6:57 PM

oh when i saw after 15 min that the flashing wouldnt work i did an shutdown from the wizard

problem with initial firmware install.

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