PUBG MOBILE•3y ago

Can you solve my problem?

drbawi-cpOP•7/20/23, 6:06 PM

@Quendi I want to talk to you about something

SSamm...Aah! I see; thanks for the information; but how can I prove this? Like on what b...

Quendi•7/20/23, 6:07 PM

All the information that we can provide you regarding this is mentioned in the roles section of the #guidelines.

Ddrbawi-cp Can you solve my problem?

Quendi•7/20/23, 6:08 PM

Hello! How may we help you? Please elaborate further and add more details about the issue you are facing.

QQuendi All the information that we can provide you regarding this is mentioned in the r...

Samm...•7/20/23, 6:09 PM

Ok! :bruh:

drbawi-cpOP•7/20/23, 6:12 PM

@Quendi my problem is i recovered my account, and i can submit request to restore my account ever 5 days without i wait 3-6 months, i want to fix it so i can't not able to submit request every 5 days

Quendi•7/20/23, 6:13 PM

Why is that an issue, @drbawi-cp? You do not need to submit a request if your account is not compromised or stolen.

drbawi-cpOP•7/20/23, 6:13 PM

My account is stolen

drbawi-cpOP•7/20/23, 6:14 PM

And he keep restore account every 5 days

drbawi-cpOP•7/20/23, 6:14 PM

I want to fix it, so he can't do that

drbawi-cpOP•7/20/23, 6:14 PM

It should be 3_6 month submit request

Quendi•7/20/23, 6:16 PM

An unauthorized user cannot recover an account that does not belong to him in the first place, @drbawi-cp. An unauthorized user will not have access to correct information that is required while submitting the request for account recovery.

However, if you still need to further assistance with this, please reach out to the customer through inside the game.

drbawi-cpOP•7/20/23, 6:17 PM

So in date 06.07.2023 i recovered my account in this date, and also in date 10.07.2023 i recovered my account again, and also in date 13.07.2023 once again i restore back my account, in 7 days i restore my account 3 times!!!, I will send you screenshot please check it

drbawi-cpOP•7/20/23, 6:17 PM

drbawi-cpOP•7/20/23, 6:18 PM

He have my account information

Quendi•7/20/23, 6:18 PM

Please refer to my previous response again, @drbawi-cp.

drbawi-cpOP•7/20/23, 6:18 PM

And he can able to restore my account every time

Dyno•7/20/23, 6:18 PM

Please contact the customer service for further assistance, @drbawi-cp. Refer to subpoint 5.4 in #faq for further information.

QQuendi An unauthorized user cannot recover an account that does not belong to him in th...

drbawi-cpOP•7/20/23, 6:19 PM

I have contact with support inside game

drbawi-cpOP•7/20/23, 6:19 PM

And they always send me same answer

drbawi-cpOP•7/20/23, 6:22 PM

I have created my ticket here https://discord.com/channels/393088095840370689/1131636457237393428
Check out videos, in date 16.07.2023 when i want to request to restore account, it show me to try after 3 month, today in date 20.07.2023, when i want to request to restore my account,I can do it, and msg of 3 month removed

drbawi-cpOP•7/20/23, 6:22 PM

@Quendi

Ddrbawi-cp And they always send me same answer

Quendi•7/20/23, 6:26 PM

Please share a screenshot of their response.

QQuendi Please share a screenshot of their response.

drbawi-cpOP•7/20/23, 6:28 PM

North•7/20/23, 6:29 PM

North•7/20/23, 6:29 PM

where do they answer?

North•7/20/23, 6:31 PM

"Please wait patiently and we will REPLY"
Yes, no hurry but where i will see the reply?

drbawi-cpOP•7/20/23, 6:32 PM

@Quendi

drbawi-cpOP•7/20/23, 6:32 PM

drbawi-cpOP•7/20/23, 6:32 PM

Same answer Monday

NNorth Click to see attachment

Quendi•7/20/23, 6:38 PM

You should receive a response on the same page.

North•7/20/23, 6:42 PM

but i left it

North•7/20/23, 6:42 PM

I mean i quit the game now

Ddrbawi-cp @Quendi

Quendi•7/20/23, 6:44 PM

You may refer to the response from the customer service and wait patiently until this can be optimized.

NNorth I mean i quit the game now

Quendi•7/20/23, 6:45 PM

You may check again at another time. You should still receive a response. You do not need to keep your game opened or stay at the same page.

QQuendi You may refer to the response from the customer service and wait patiently until...

drbawi-cpOP•7/20/23, 6:45 PM

Well, I want you to help me and send my topic to them

knoflooksaus•7/20/23, 6:46 PM

Why did pubg cooprate with dragonball Z it ruined the game(for me)

Quendi•7/20/23, 6:47 PM

Should you have any feedback regarding the new game version, please feel free to leave your thoughts in #Update 3.0 with more precise information.

knoflooksaus•7/20/23, 6:47 PM

Okey

៚

៚𝖐𝖓𝖔𝖜𝖓꧂•7/20/23, 6:50 PM

If I win 7 matches in livik themed mode in a row, can I get the statue for the achievement?

Quendi•7/20/23, 6:50 PM

Yes, you can still receive the Victory Trophy, @៚��꧂.

TheGreatSlayman•7/20/23, 6:50 PM

Is there a tag for WoW creators?

QQuendi Yes, you can still receive the Victory Trophy, @៚𝖐𝖓𝖔𝖜𝖓꧂.

៚

៚𝖐𝖓𝖔𝖜𝖓꧂•7/20/23, 6:51 PM

Do I have to be diamond or it works in any rank?

Quendi•7/20/23, 6:51 PM

You need to be in Diamond rank or above, @៚��꧂.

blinkxrqwef9•7/20/23, 6:51 PM

where can I fill out the form to recover my account?

៚

៚𝖐𝖓𝖔𝖜𝖓꧂•7/20/23, 6:51 PM

alright I gotchu, thanks.

Quendi•7/20/23, 6:51 PM

You're welcome, @៚��꧂!

Bblinkxrqwef9 where can I fill out the form to recover my account?

Quendi•7/20/23, 6:53 PM

You can submit a request for account recovery by contacting the customer service through inside the game. You can contact the customer service using the Customer Service option located in your Account settings of the game or through the login menu using the Help option located at the right side of the screen.

TTheGreatSlayman Is there a tag for WoW creators?

Quendi•7/20/23, 6:55 PM

Could you please elaborate further? What do you mean by ''tag''?

TheGreatSlayman•7/20/23, 6:55 PM

Like, a special role for them so we tag them by @

Quendi•7/20/23, 6:58 PM

Do you mean within this Discord server, @TheGreatSlayman? If so, we unfortunately do not have any specified role for the WoW creators at the moment.

Can you solve my problem?

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