@Quendi my problem is i recovered my account, and i can submit request to restore my account ever 5 days without i wait 3-6 months, i want to fix it so i can't not able to submit request every 5 days
An unauthorized user cannot recover an account that does not belong to him in the first place, @drbawi-cp. An unauthorized user will not have access to correct information that is required while submitting the request for account recovery.
However, if you still need to further assistance with this, please reach out to the customer through inside the game.
So in date 06.07.2023 i recovered my account in this date, and also in date 10.07.2023 i recovered my account again, and also in date 13.07.2023 once again i restore back my account, in 7 days i restore my account 3 times!!!, I will send you screenshot please check it
I have created my ticket here https://discord.com/channels/393088095840370689/1131636457237393428 Check out videos, in date 16.07.2023 when i want to request to restore account, it show me to try after 3 month, today in date 20.07.2023, when i want to request to restore my account,I can do it, and msg of 3 month removed
You can submit a request for account recovery by contacting the customer service through inside the game. You can contact the customer service using the Customer Service option located in your Account settings of the game or through the login menu using the Help option located at the right side of the screen.