Please contact the customer service in game for further assistance. You may receive a delayed response as they have a large number of support requests.
Hi, that's my issue, i cannot use the recover account feature, i've been trying to point that out to the customer service via email for a day now, their responses have been repetative and have been no help to me at all.
When i try to use the Recovery tool, it prompts me a message that an email will be sent to me regarding my claim, But i should go to a screen where i provide my information first after the verification phase.
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can u check dm pls
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