PUBG MOBILE•3y ago

Do you have a video recording?

CCloudy Do you have a video recording?

Ktm.aka1•7/24/23, 6:00 PM

Yes

KKtm.aka1 Yes

CloudyOP•7/24/23, 6:04 PM

Have you tried repairing the client at all? This usually happens because the device has an overflow moment.

CCloudy Have you tried repairing the client at all? This usually happens because the dev...

Ktm.aka1•7/24/23, 6:04 PM

Wdym

CloudyOP•7/24/23, 6:06 PM

Due to the outfit piece being put on in-game, it caused the device to automatically turn the app off due to too many things happening at once.

Ktm.aka1•7/24/23, 6:06 PM

Oh*

Ktm.aka1•7/24/23, 6:08 PM

The app keeps on closing

Ktm.aka1•7/24/23, 6:08 PM

Doesn't give me enough time to repair

CloudyOP•7/24/23, 6:09 PM

The repair feature should be available since it appears through the login screen.

CCloudy The repair feature should be available since it appears through the login screen...

Ktm.aka1•7/24/23, 6:11 PM

It kicks me off the whole app

KKtm.aka1 It kicks me off the whole app

CloudyOP•7/24/23, 6:27 PM

What device are you using?

VLMXNVCH•7/24/23, 6:44 PM

Someone has linked social media to my account, after I paused playing the game. I still have access to my account through E-mail login, which was used to create PUBG account. How can I unlink social media and not wait 15 days to be trusted?

CCloudy What device are you using?

Ktm.aka1•7/24/23, 6:44 PM

Samsung galaxy s9+

VLMXNVCH•7/24/23, 6:49 PM

I'm trying, but it keeps saying ,that someone is logging in to my account

Dyno•7/24/23, 7:01 PM

Please contact the customer service for further assistance, @我操你妈. Refer to subpoint 5.4 in #faq for further information.

Quendi•7/24/23, 7:06 PM

If I killed a streamer I will have band?

The accounts are suspended for violating PUBG MOBILE's terms of service. You can find the terms of service at https://www.pubgmobile.com/terms/en.html. If you do not violate the terms of service, you will not be suspended, @HERO.

Kuro Mask•7/24/23, 7:08 PM

Deleted User•7/24/23, 7:17 PM

Hi everyone I need help

I gave my account to my friend for Playing. He played for 4 months and then I took my account back from him now he contacts so many times with pubg and and gave them information and gave email and pubg recover that account for him in 2 or 3 days.

Tell me how to save my account from him

Deleted User•7/24/23, 7:20 PM

Help me

DDeleted User Hi everyone I need help I gave my account to my friend for Playing. He played ...

Yasser•7/24/23, 7:25 PM

Sharing game accounts or allowing others to use your account is a violation of PUBG MOBILE's terms of service. If your account has been compromised, please contact customer service within the game for further assistance. Refer to subpoint 5.4 in #faq for further information.

! mohamed•7/24/23, 7:32 PM

hello

!! mohamed hello

Bearplays•7/24/23, 7:38 PM

Hello, kindly state your query.

FranckCastle•7/24/23, 7:56 PM

You will need to contact the Facebook help center, @! mohamed. We can not help you with social media account issues.

FFranckCastle You will need to contact the Facebook help center, @! moh...

! mohamed•7/24/23, 7:57 PM

R3KT~RAY•7/24/23, 8:08 PM

So I was up on pubg till 3 am, I got off went to bed and around 9 am I went back on the game.
As I logged in and loaded the game around 10 seconds after it would crash, this continued for maybe close to 30 minutes.
I then decided to delete the game and reinstall it, after doing so the same issues occurred.
I then decided to log into another account and to my surprise the game didn't crash, so now I assume it's something to do with my character or account.
so now I have downloaded all 10+ GB of game files hoping that maybe this will fix something but it hasn't, every time I load into my account it still crashes.
Device: Samsung S9
Please help.

Quendi•7/24/23, 8:09 PM

What is the numeric user identification of your account, @R3KT~RAY?

R3KT~RAY•7/24/23, 8:09 PM

5201124901

Quendi•7/24/23, 8:10 PM

For how long you have been facing this issue, @R3KT~RAY?

R3KT~RAY•7/24/23, 8:10 PM

just today from about 9am to now

R3KT~RAY•7/24/23, 8:11 PM

so let's say 6-7 hours

Quendi•7/24/23, 8:12 PM

Can you share a detailed video recording of this instance, @R3KT~RAY? Please make sure to record a video of facing the crash issue when logging into your account and then logging into a different account which does not make your game crash.

R3KT~RAY•7/24/23, 8:13 PM

Sure, Will be right back.

R3KT~RAY•7/24/23, 8:20 PM

@Quendi Video is 5:30 384 MB should I send here or in your inbox?

Quendi•7/24/23, 8:21 PM

Try to send it here. If you cannot, you will need to upload it to YouTube as it will also not work in private messages, @R3KT~RAY.

R3KT~RAY•7/24/23, 8:22 PM

Will have to upload it to YouTube, give me a few more minutes.

TheGreatSlayman•7/24/23, 8:25 PM

[How] Can I set a custom picture on my in-game profile? Not the ones that already are available!

TTheGreatSlayman [How] Can I set a custom picture on my in-game profile? Not the ones that alread...

R3KT~RAY•7/24/23, 8:27 PM

I believe if you log in with social media accounts (Facebook, Twitter, Google Play) it takes those profile pictures by default.

RR3KT~RAY I believe if you log in with social media accounts (Facebook, Twitter, Google Pl...

TheGreatSlayman•7/24/23, 8:27 PM

It's connected to the phone number, so no social media accounts.

R3KT~RAY•7/24/23, 8:28 PM

Well a phone number is not a social media account.

Bando Waves•7/24/23, 8:28 PM

Does anyone know how to put your car as the thing that you fly on before opening parachute from the plane. Apparently I was flying with the car like for one day and now it no longer shows it when going down . Is it somewhere in the settings that I could have disabled ?

R3KT~RAY•7/24/23, 8:29 PM

@Quendi
https://youtu.be/_7VrE8Ns5ok

YouTubeRayRay

R3KTRAY Pubg Support

TheGreatSlayman•7/24/23, 8:32 PM

How long does it take to be accepted as a WoW Creator?

RR3KT~RAY @Quendi https://youtu.be/_7VrE8Ns5ok

Quendi•7/24/23, 8:35 PM

Thank you. Is the video still processing? It has no sound and its borders are mostly black.

QQuendi Thank you. Is the video still processing? It has no sound and its borders are mo...

R3KT~RAY•7/24/23, 8:36 PM

I left out sound and the borders are black probably because of smaller screen ratio and ambient mode on YouTube.

TTheGreatSlayman How long does it take to be accepted as a WoW Creator?

Quendi•7/24/23, 8:38 PM

If you have successfully filled out the creator application through inside the game, please wait patiently. If your application gets approved, you will receive a response through your in-game mail within 30 days after submitting the application.

QQuendi If you have successfully filled out the creator application through inside the g...

TheGreatSlayman•7/24/23, 8:39 PM

What if I accidentally deleted that email as well?

RR3KT~RAY I left out sound and the borders are black probably because of smaller screen ra...

Quendi•7/24/23, 8:40 PM

Pleas submit a report of this issue through #bugs in compliance with the channel's guidelines and we will follow-up with you.

TTheGreatSlayman What if I accidentally deleted that email as well?

Quendi•7/24/23, 8:40 PM

What email you are referring to?

QQuendi What email you are referring to?

TheGreatSlayman•7/24/23, 8:41 PM

The email that I've applied as a creator.