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Railway

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credit missing

Ddeadeagle9/16/2023
Hello, before the railway plan rework, I purchased $5 credits. Now after the rework, I only have the one time grant of $5 from the free trial and my $5 which i purchased previously is missing.
Ddeadeagle9/16/2023
N/A
Ddeadeagle9/16/2023
Bbrody1929/16/2023
I assume that means you where charged for the subscription fee
Ddeadeagle9/16/2023
Ddeadeagle9/16/2023
I dont think I ever upgraded to hobby
nor did they ever say I upgraded to hobby, as per billing history
Bbrody1929/16/2023
that credit purchase was many many months ago
Ddeadeagle9/16/2023
yes it was, and I never fully used that $5 i purchased
i dont think credits have an expiry date does it?
Bbrody1929/16/2023
no but you could have used those credits by now
Ddeadeagle9/16/2023
last I checked before the plan rework, I had $4++ inside
Bbrody1929/16/2023
that way also a couple months ago
Ddeadeagle9/16/2023
is there a way to check if I used up my $5? because my bot is low resource consuming
Bbrody1929/16/2023
I'm also confused on how you still have 4.81 credits remaining even though the switch over was a while ago
Ddeadeagle9/16/2023
to clarify, that $1.3 is each month?
Bbrody1929/16/2023
I think that's current usage to this point in the month
Ddeadeagle9/16/2023
so to estimate, 1 month is $2.6? because 16 days is 1.3?
Bbrody1929/16/2023
please stop reply pinging me every other message
my recommendation would be to upgrade to the usage based hobby plan since you have a bot that needs to be online
Ddeadeagle9/16/2023
im not asking for recommendation, im asking on where the $5 I purchased went
Did i use it finish or is it missing
do ping me if you have an answer, thanks and much appreciated!

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