credit missing

Hello, before the railway plan rework, I purchased $5 credits. Now after the rework, I only have the one time grant of $5 from the free trial and my $5 which i purchased previously is missing.
18 Replies
Percy
Percy9mo ago
Project ID: N/A
deadeagle
deadeagle9mo ago
N/A
deadeagle
deadeagle9mo ago
No description
Brody
Brody9mo ago
I assume that means you where charged for the subscription fee
deadeagle
deadeagle9mo ago
No description
deadeagle
deadeagle9mo ago
I dont think I ever upgraded to hobby nor did they ever say I upgraded to hobby, as per billing history
Brody
Brody9mo ago
that credit purchase was many many months ago
deadeagle
deadeagle9mo ago
yes it was, and I never fully used that $5 i purchased i dont think credits have an expiry date does it?
Brody
Brody9mo ago
no but you could have used those credits by now
deadeagle
deadeagle9mo ago
last I checked before the plan rework, I had $4++ inside
Brody
Brody9mo ago
that way also a couple months ago
deadeagle
deadeagle9mo ago
is there a way to check if I used up my $5? because my bot is low resource consuming
Brody
Brody9mo ago
I'm also confused on how you still have 4.81 credits remaining even though the switch over was a while ago
deadeagle
deadeagle9mo ago
to clarify, that $1.3 is each month?
No description
Brody
Brody9mo ago
I think that's current usage to this point in the month
deadeagle
deadeagle9mo ago
so to estimate, 1 month is $2.6? because 16 days is 1.3?
Brody
Brody9mo ago
please stop reply pinging me every other message my recommendation would be to upgrade to the usage based hobby plan since you have a bot that needs to be online
deadeagle
deadeagle9mo ago
im not asking for recommendation, im asking on where the $5 I purchased went Did i use it finish or is it missing do ping me if you have an answer, thanks and much appreciated!