Cloudflare Developers•3y ago

Did you modify the token at all?

EErisa Did you modify the token at all?

kev-ac•11/4/23, 12:57 PM

No its a few months old

kev-ac•11/4/23, 12:57 PM

In the logs it reports Unauthorized

ErisaOP•11/4/23, 12:57 PM

And it still shows in the dashboard and hasn't expired?

EErisa And it still shows in the dashboard and hasn't expired?

kev-ac•11/4/23, 12:58 PM

Let me double check but it should.

Ttanglu auto bucket means the different buckets are in different regions, or every files...

ErisaOP•11/4/23, 12:58 PM

Different buckets different regions, the region is determined automatically

Kkev-ac Let me double check but it should.

kev-ac•11/4/23, 1:00 PM

Interesting, they are gone. I had this exact thing this day for another bucket but did not think much about it. Last week I‘ve created two token sets for a new application and sent them out to the dev. They‘re also gone. And were definitely created without expiration

Ttanglu So every files are in the same region for one same auto bucket, right ?

Hello, I’m Allie!•11/4/23, 1:01 PM

All files in a bucket are single region(for now)

Kkev-ac Interesting, they are gone. I had this exact thing this day for another bucket b...

kev-ac•11/4/23, 1:05 PM

@Erisa | Support Engineer Would the Access Key IDs be any help for you to diagnose it?

Ttanglu so this only let me know which region for the auto bucket ? because I can look a...

Hello, I’m Allie!•11/4/23, 1:06 PM

It would give you the region of any bucket you provide

Kkev-ac Interesting, they are gone. I had this exact thing this day for another bucket b...

ErisaOP•11/4/23, 1:08 PM

Do you see any audit log entries corresponding to it? You may have to toggle showing user level actions

Kkev-ac @Erisa | Support Engineer Would the Access Key IDs be any help for you to diagno...

ErisaOP•11/4/23, 1:08 PM

Yes

lottor•11/4/23, 1:23 PM

Hi,
I am still encountering the "unauthorized" error when using R2. To provide some context, I have never experienced issues with the token in the past; I had been using it for a year without any problems. However, upon inspecting my logs, I noticed that the token stopped working at midnight (I suspect it might have expired). I went ahead and generated a new token, but I am still encountering the same error.

lottor•11/4/23, 1:25 PM

Good to know, thanks !

EErisa Do you see any audit log entries corresponding to it? You may have to toggle sho...

kev-ac•11/4/23, 1:52 PM

I see the „Token create“ entries, but no deletion or expiration

EErisa Yes

kev-ac•11/4/23, 1:55 PM

Sent you a PM with the details

WWormhole Hi, I just operated R2 bucket through the dashboard. I have linked a custom doma...

Wormhole•11/4/23, 1:56 PM

also, when i tried to download any object, it reported "Error 1014, CNAME Cross-User Banned". i didn't change any dns settings and i can't edit, as in dns management, it shows "This record was generated by Cloudflare R2. It can be modified by navigating to the bucket's Domain Access."
Ray ID: 820d5669789ce021
I tried to delete the bucket, it throw an error. The bucket is still there. When I want to enter it again, it throws another error showing "The specified bucket does not exist. (Code: 10006)".
It's a headache to be stuck here, any ideas please? Just help me to delete the bucket and the cname dns record.

lottor•11/4/23, 3:02 PM

Update, it seems that R2 is working again.I can view and upload files from my site again

PervySage•11/4/23, 3:15 PM

Still getting 10001 error on the dashboard for newly created buckets.

James•11/4/23, 4:23 PM

https://www.cloudflarestatus.com/incidents/gx41btmhkf9m was marked as resolved (a little early honestly, since it hasn’t actually been resolved yet), but are you still seeing issues now?

Authentication Errors On New R2 Tokens