PUBG MOBILE•3y ago

Use the provided link to file a report if the in-game reporting didn't suffice, @xx.

Aalboz How can we help you, @bERU? Be reminded that this is not a channel for discussio...

bERU•11/7/23, 5:33 PM

I just wanted to know why my account recovery is taking long. Is there anything I can do?

BbERU Click to see attachment

bERU•11/7/23, 5:34 PM

Aalboz Use the provided link to file a report if the in-game reporting didn't suffice, ...

xx•11/7/23, 5:34 PM

You cant find the uid from these players because the random characters make it imposible but ill try that even if i dont know how to use reddit

albozOP•11/7/23, 5:34 PM

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request, @bERU.

Xxx You cant find the uid from these players because the random characters make it i...

albozOP•11/7/23, 5:35 PM

I can try to extract the UID for you.

Aalboz I can try to extract the UID for you.

xx•11/7/23, 5:35 PM

of these hackers?

albozOP•11/7/23, 5:35 PM

Yes.

xx•11/7/23, 5:36 PM

Ill send photo of their username to you in private or here wherever you want But i think it’s impossible

Hajix404•11/7/23, 6:04 PM

Hello @alboz can you help me

Dyno•11/7/23, 6:11 PM

We are unable to provide assistance if you do not ask a question or state a problem, @Haji. Remember to read through #faq before asking questions in the support channels.

Emad Elsamman•11/7/23, 6:13 PM

Hello, I want to know the company’s support email

ilijxp•11/7/23, 6:17 PM

As you added dismegle discord bot ?

EEmad Elsamman Hello, I want to know the company’s support email

Emad Elsamman•11/7/23, 6:19 PM

EEmad Elsamman Hello, I want to know the company’s support email

Yasser•11/7/23, 6:20 PM

The email for the customer service is service@pubgmobile.com. However, the only recommended way to contact the customer service is through inside the game.

YYasser The email for the customer service is **service@pubgmobile.com**. However, the o...

Emad Elsamman•11/7/23, 6:20 PM

Thanks for your help

EEmad Elsamman Thanks for your help 🫶

Yasser•11/7/23, 6:21 PM

You're welcome! :salute:

Iilijxp As you added dismegle discord bot ?

Yasser•11/7/23, 6:21 PM

Hello! How may we help you?

ilijxp•11/7/23, 6:22 PM

They explained to me that such a bot is only for affiliates Server

ilijxp•11/7/23, 6:23 PM

Sorry my English is very bed

Iilijxp Sorry my English is very bed

xx•11/7/23, 6:35 PM

googletranslate

EndriE21•11/7/23, 6:43 PM

Hello, I need help. I can't log into my account. It says "Login failed, please try again later"

AACHAMP•11/7/23, 6:46 PM

Can Someone Tell me When I Unlink Mu Fb/twitter And Even Phone Number It’s Show this match But I Meet all requirements Of changing Links But Not working please help

Dyno•11/7/23, 6:50 PM

Please refer to subpoint(s) 4.4 in #faq for further information, @EndriE21.

EndriE21•11/7/23, 6:52 PM

How do I contact customer service?

EEndriE21 How do I contact customer service?

xx•11/7/23, 6:53 PM

subpoint 5.4 in #faq

Dyno•11/7/23, 6:55 PM

Please contact the customer service for further assistance, @0xPSYCH. Refer to subpoint 5.4 in #faq for further information.

AAACHAMP Can Someone Tell me When I Unlink Mu Fb/twitter And Even Phone Number It’s Show ...

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💀D3ATH💀•11/7/23, 7:17 PM

Try using the most used device for pubg for that account.

�💀D3ATH💀Try using the most used device for pubg for that account.

AACHAMP•11/7/23, 7:20 PM

Right Now This is The Most Use Device bcz This Id Was Off Since 3-4 Months

AAACHAMP Right Now This is The Most Use Device bcz This Id Was Off Since 3-4 Months

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💀D3ATH💀•11/7/23, 7:21 PM

As per the error it says to switch back to most used device. So if there isn’t any other device try contacting in-game customer service

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💀D3ATH💀•11/7/23, 7:22 PM

You may contact the in-game customer service from:

Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

Login Menu: Select Help in the top-right corner of the login menu.

�💀D3ATH💀As per the error it says to switch back to most used device. So if there isn’t a...

AACHAMP•11/7/23, 7:30 PM

Customer Service Will Not help I Wait for few Days Then I’ll Try again

Original message was deleted

iModz7 ʷᵀ•11/7/23, 7:50 PM

muqsitwalker•11/7/23, 8:13 PM

If I buy monthly subscription will I get uc rebate

JOSHA•11/7/23, 8:33 PM

JOSHA•11/7/23, 8:33 PM

what this

JOSHA•11/7/23, 8:33 PM

My account was stolen

Mmuqsitwalker If I buy monthly subscription will I get uc rebate

delfin•11/7/23, 8:40 PM

No, the UC purchases should be made through in-game shop or through https://pubgmobile.com/pay to be able to claim the perks of Purchase Gifts event.

Emir•11/7/23, 8:50 PM

First of all, hello dear Pubg lovers, can you please help me with the problem of "login to this account with the Vietnamese version", which has been an ordeal I have been having for years.

Emir•11/7/23, 8:50 PM

@alboz

Emir•11/7/23, 8:50 PM

@delfin

Dyno•11/7/23, 8:51 PM

Please contact the customer service for further assistance, @Emir. Refer to subpoint 5.4 in #faq for further information.

A.Kamran•11/7/23, 8:56 PM

Why there's no fpp match
It was ok in old seasons

Marshal•11/7/23, 9:21 PM

Hi, I’ve got my Facebook linked to account but I’ve forgotten my password for my Facebook account and unable to reset it however I’m still able to login using my email address and phone number. Is there any way I can unlink my Facebook from my account?

AA.Kamran Why there's no fpp match It was ok in old seasons

Yasser•11/7/23, 9:21 PM

Matchmaking depends on player activity. If there are currently not enough players in the queue, matchmaking may take longer than usual. You may try to switch to a different game mode or map.

MMarshal Hi, I’ve got my Facebook linked to account but I’ve forgotten my password for my...

Yasser•11/7/23, 9:26 PM

If you want to unlink a social media account, please ensure that you meet the following requirements:

* You currently have two social media accounts linked to this game account.
* Your current login method has been linked for at least 30 days.
* The current device has logged in to the game from this region on at least 15 of the last 30 days.

YYasser If you want to unlink a social media account, please ensure that you meet the fo...

Marshal•11/7/23, 9:27 PM

Thanks Yasser!

MMarshal Thanks Yasser!

Yasser•11/7/23, 9:28 PM

You're welcome!

Yasser•11/7/23, 10:19 PM

Hi , I had an account with my Facebook but then my Facebook account got banned , now.i can't log in , how can I fix this ?

If the Facebook was the only login method connected to your PUBG MOBILE account, you will first to need to recover access to it by contacting the respective customer service of that social media account: https://www.facebook.com/help, @Amun��.

YYasser > Hi , I had an account with my Facebook but then my Facebook account got banned...

Amun•11/7/23, 10:28 PM

They said it's permanent and that it's irreversible is there anything I can do ?

AAmun They said it's permanent and that it's irreversible is there anything I can do ?

Yasser•11/7/23, 10:31 PM

Please contact the in-game customer service for assistance with this issue. Refer to subpoint 5.4 in #faq for further information.

Use the provided link to file a report if the in-game reporting didn't suffice, @xx.

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