If you want to unlink a social media account, please ensure that you meet the following requirements

If you want to unlink a social media account, please ensure that you meet the following requirements:

* You currently have two social media accounts linked to this game account.
* Your current login method has been linked for at least 30 days.
* The current device has logged in to the game from this region on at least 15 of the last 30 days.

YYasser If you want to unlink a social media account, please ensure that you meet the fo...

Marshal•11/7/23, 9:27 PM

Thanks Yasser!

MMarshal Thanks Yasser!

YasserOP•11/7/23, 9:28 PM

You're welcome!

YasserOP•11/7/23, 10:19 PM

Hi , I had an account with my Facebook but then my Facebook account got banned , now.i can't log in , how can I fix this ?

If the Facebook was the only login method connected to your PUBG MOBILE account, you will first to need to recover access to it by contacting the respective customer service of that social media account: https://www.facebook.com/help, @Amun��.

YYasser > Hi , I had an account with my Facebook but then my Facebook account got banned...

Amun•11/7/23, 10:28 PM

They said it's permanent and that it's irreversible is there anything I can do ?

AAmun They said it's permanent and that it's irreversible is there anything I can do ?

YasserOP•11/7/23, 10:31 PM

Please contact the in-game customer service for assistance with this issue. Refer to subpoint 5.4 in #faq for further information.

YYasser Please contact the in-game customer service for assistance with this issue. Refe...

Amun•11/7/23, 10:33 PM

Ok thank you also can you tell me why do I get timed out everytime I close the chat

Amun•11/7/23, 10:33 PM

Maybe there's an issue or smth?

AAmun Ok thank you also can you tell me why do I get timed out everytime I close the c...

YasserOP•11/7/23, 10:36 PM

There is no problem, just avoid using words that refer to account suspension, such as bannedbanned.

Tycoons•11/7/23, 10:49 PM

I got scam please help

Dyno•11/7/23, 10:52 PM

Please contact the customer service for further assistance, @itseddy. Refer to subpoint 5.4 in #faq for further information.

Hejteri Owner Stjepan•11/7/23, 11:01 PM

What is @Yasser best emulator for pubgm

HHejteri Owner Stjepan What is @Yasser best emulator for pubgm

YasserOP•11/7/23, 11:02 PM

There are different types of emulators available, but the only recommended emulator is GameLoop.

YYasser There are different types of emulators available, but the only recommended emula...

Hejteri Owner Stjepan•11/7/23, 11:03 PM

Thats my question thanks for help

HHejteri Owner Stjepan Thats my question thanks for help

YasserOP•11/7/23, 11:03 PM

You're welcome!

Hejteri Owner Stjepan•11/7/23, 11:03 PM

Hassan•11/7/23, 11:16 PM

good evening @Error I wish to remove my 3rd link which is an email that has been attached to my PUBG mobile account, however, when I do go over to the claim file, I am putting in everything correctly except for when did I last purchased the UC, the range is from 30 to 180 days, I believe that is the only reason due to which I am unable to unlink it, I roughly remember the amount I purchased, but obviously I have no idea about the exact date. I wish to remove the email as the 3rd link because with it there I am unable to add my country's mobile number to change my region to where I am currently. I do not remember the email anymore neither the password of it, I can provide every other proof that I own the ID, I have my G-mail and Twitter linked to it. I want to purchase UC but with the 3rd link getting in the way I am not able to put my phone number in short unable to change the region to my home country. Kindly tell me what should I do? Should I give you the ID for it to be processed? Please help with this.

Original message was deleted

Hassan•11/7/23, 11:24 PM

:pubgm_LUL: just got contacted by someone for a scam regarding the question I did put in here thank you for this

Dyno•11/8/23, 12:20 AM

Please contact the customer service for further assistance, @Hassan. Refer to subpoint 5.4 in #faq for further information.

azurecrow28•11/8/23, 12:38 AM

Is there a known issue with the game not recognizing permissions? I have taken multiple steps, sent a few emails to support regarding the issue, and looked online, even making a Reddit post to no avail. It keeps asking for storage permission and for me to restart, but my device only has a "Files and Media" permission, which I did grant, and restarted both the game and my device, and still cannot play the game. Nothing is working and support still has not responded to my initial email or my follow up so I am wondering if others also struggle with this.