PUBG MOBILE•3y ago

Hello! This how the character looks like:

Desktop_Screenshot_2023.11.09_-_18.04.27.83.png

QQuendi Hello! This how the character looks like:

ECC9•11/9/23, 1:07 PM

thank u very much!

QuendiOP•11/9/23, 1:07 PM

You're most welcome, @ECC9!

QQuendi Hello! This how the character looks like:

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💀D3ATH💀•11/9/23, 1:08 PM

To Rich

EndriE21•11/9/23, 1:13 PM

Hello, I have trouble connecting to the game servers. I'm from Venezuela, and I got the error message "error:restricted area" while trying to play with my WiFi connection. However, I'm able to play just fine with my mobile data. What could be causing this issue?

QQuendi You're most welcome, @ECC9!

ECC9•11/9/23, 1:14 PM

do u have Lorenzos face by any chance lol

QuendiOP•11/9/23, 1:16 PM

Yes, @ECC9. This is how the character looks like:

Desktop_Screenshot_2023.11.09_-_18.15.06.68.png

EndriE21•11/9/23, 1:16 PM

Infinix Hot 11 Play

QuendiOP•11/9/23, 1:16 PM

For how long you have been facing this issue, @EndriE21?

QQuendi For how long you have been facing this issue, @EndriE21?

EndriE21•11/9/23, 1:19 PM

I stopped playing last year with my Poco X3, then my phone died. I tried to play again just a few days ago with this phone and I keep getting this error. Worth mentioning I've changed ISP, it's different from the one I had back then

QuendiOP•11/9/23, 1:29 PM

Then, it should be an issue on your end, most likely an issue with your internet connection or your internet service provider as you are only facing this issue on a certain network, @EndriE21. Please try to change your DNS settings. Refer to the instructions available in #faq sub point 4.3. If the issue still persists, please contact the in-game customer service and your internet service provider for further assistance.

EEndriE21 I stopped playing last year with my Poco X3, then my phone died. I tried to play...

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💀D3ATH💀•11/9/23, 1:29 PM

Try resetting data settings or you can use DNS.

QQuendi Yes, @ECC9. This is how the character looks like:

ECC9•11/9/23, 1:32 PM

'preciate it!

EndriE21•11/9/23, 1:41 PM

Thanks for your help @Quendi, @

D3ATH

. Setting up a DNS didn't help, guess I'm on my own in this one

MMr Tandy Help me please I'm facing system error occured while login with Google account. ...

QuendiOP•11/9/23, 1:42 PM

Hello! Are you still facing this issue?

EEndriE21 Thanks for your help @Quendi, @💀D3ATH💀. Setting up a DNS didn't help, guess I'...

QuendiOP•11/9/23, 1:43 PM

Please contact the in-game customer service and your internet service provider for further assistance.

Tushar Pathan•11/9/23, 1:59 PM

@Quendi i am facing some problems with my 3rd email logins
i forgot the password but when um trying to rest the password it doesn't send me the OTP mail
it says completed but i don't receive any mails.

QuendiOP•11/9/23, 2:00 PM

Did you make sure to enter the correct email, @Tushar Pathan? Are you able to receive the verification code when you use the Email Login instead of Password Login?

Tushar Pathan•11/9/23, 2:02 PM

@Quendi that was the correct email
no i am not receiving any code on either of that .

Dyno•11/9/23, 2:02 PM

Please contact the customer service for further assistance, @Tushar Pathan. Refer to subpoint 5.4 in #faq for further information.

Gina Mann•11/9/23, 2:21 PM

Guys how come update not available yet for USA?

GGina Mann Guys how come update not available yet for USA?

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💀D3ATH💀•11/9/23, 2:22 PM

If android user you can download form here questions

Gina Mann•11/9/23, 2:22 PM

i am on apple

EndriE21•11/9/23, 2:37 PM

Hello, I'm asking for help on behalf of my cousin since they don't speak English
They're currently unable to log into the game through Facebook on their iPhone 14 Pro Max, it shows an error message "Login failed, please try again later". I tried logging into their account and I have no problems on my phone, but they are unable to log in using Facebook. They can log through Apple ID and other networks to other accounts, but not their own account since it only has 1 login method (Facebook).