Hello, I have an issue: when I move very quickly my stick from left to right or from front to rear,

Hello,
I have an issue: when I move very quickly my stick from left to right or from front to rear, the according motor “disabled” itself when I went near to the end of the course of the joystick. I still have the axis working, but no more FFB effect on it. There is also coggling occurred on the disabled axis. I need to go to the option “Debug/Reset Motor” to get my FFB effect back on the disabled axis. It seems I can reduce the issue by lowering “inertia” settings.
I’m using a DIY kit with and extension. Is it something I should do ?

PiNKSH!T•12/26/23, 2:53 AM

hey m8, when the motor does a vibration then shuts down the forces but you still have axis input is the motor safety cut off protecting itself from instability, as far as I understand it anyway. Inertia & also friction I think are two that can cause instability, they should be set fairly low, also in Expert Settings what are your LPF settings at? you can lower those to lessen the intensity of the effect by lowering those numbers I believe.

CC6_lefuneste Hello, I have an issue: when I move very quickly my stick from left to right or ...

PiNKSH!T•12/26/23, 2:53 AM

PPoor Yurik @jehlybean I sent 8020 an email this morning directly to the rep I dealt with la...

RAFFT•12/26/23, 4:43 AM

Any word I would love to orders some

PPiNKSH!T hey m8, when the motor does a vibration then shuts down the forces but you still...

C6_lefunesteOP•12/26/23, 7:15 AM

Here are my settings (reducing cut off effect). I find strange the "cut off" only occuring at the end of the move. As the problem seems linked to quick move, I reduce the effect linked to speed acceleration, beeing derivate of displacement. Previously they were at same level than friction.

CC6_lefuneste Here are my settings (reducing cut off effect). I find strange the "cut off" on...

PiNKSH!T•12/26/23, 12:07 PM

sry m8 been busy, those are my settings there, for the telem app periodic & constant effects should be 50%

PiNKSH!T•12/26/23, 12:08 PM

I have the Rhino not a diy tho

RRAFFT Any word I would love to orders some

Poor Yurik•12/26/23, 12:47 PM

@jehlybean Sorry for the delay. I called them the other day but the rep I spoke to couldn't find my order. I believe the reps I had worked with didn't enter the custom plate they made me into their system, but did it as a customer service resolution for me. However, I do believe if you call them and give them these specs they'll should be able to help you:
Item SKU: 65-2455 (this is a Solid Aluminum Plate: 6.350mm thick, the proper thickness for the 8mm countersunk you'll need to drill into it)
Dimensions: 180.32x190mm
Machining:
1) Full Edge Radius
2) 18mm Corner Radius (on all 4 corners)

The corner radius is what they don't have listed on their store page and is the reason you'd call them instead of ordering online. Worst case scenario, if you don't get the corners done, you'll just have little corner edges poking out where the rounded corners of the Rhino end. Not a huge deal. If you do get the corner radius done, the plate will perfectly match the underside of the Rhino.

Poor Yurik•12/26/23, 12:57 PM

If you live in the states, the total price will be around $45 for the plate and $20 for shipping. The latest rep I spoke to had recommended looking at their local partnered distributors list and contacting them instead to get the corner radiuses done (he was surprised someone had made them for me).

Prior reps had also mentioned contacting local distributors to me too, but their recommendation was for potentially lower the shipping costs. The distributor lookup is a search bar on the bottom if the 8020.net website. There wasn't a local distributor for me, which is why I went the route of calling and working it out with them directly.

TripRodriguez•12/26/23, 8:17 PM

Hey guys, quick question. Can someone please check the voltage and amperage of the power adapter for the Rhino and let me know? A bunch of my sim gear got moved around during renovations and now I can't be sure which adapter is for what.

TripRodriguez•12/26/23, 8:20 PM

Pretty sure it's this big one that puts out 19V 9.5A 180W

TTripRodriguez Pretty sure it's this big one that puts out 19V 9.5A 180W

walmis•12/26/23, 8:23 PM

That's the one

JJehly Not sure how many people this will affect, but there was a recent Sabrent USB po...

blave549•12/26/23, 8:43 PM

Are you talking about a particular hub? And -- where did you learn of this?

Bblave549 Are you talking about a particular hub? And -- where did you learn of this?

Jehly•12/26/23, 8:44 PM

It was a sabrent branded hub. I had my hf8 seat, collective and joy plugged into the same hub. My stick kept disconnecting and windows finally said “not enough power”. Knowing there was more than enough to spare, I started googling. Turns out it was a firmware issue.

Jehly•12/26/23, 8:45 PM

I plug my joystick in, does it beep, centers, immediately beeps and goes dead.

Wwalmis That's the one

TripRodriguez•12/26/23, 8:53 PM

Thank you.

JJehly It was a sabrent branded hub. I had my hf8 seat, collective and joy plugged into...

Mr. S•12/27/23, 5:36 AM

VIRPIL has a handy voltage readout in their software, telling you how much tension is applied to the device's USB. I wonder if there's anything like that in the configurator app for the Rhino (USB voltage readout)?

Activity•12/27/23, 10:01 AM

I'm having some difficulty having my generic TM grip being detected, I've triple checked the wiring & the grip on another gimbal. Interestingly when I press certain buttons (1st stage detent on the trigger for example) I hear a slight buzzing from the mainboard as if something is shorting, but the connector or wiring are all isolated, anyone have any ideas?

AActivity I'm having some difficulty having my generic TM grip being detected, I've triple...

walmis•12/27/23, 10:09 AM

Can you verify your connection to the mainboard?

Activity•12/27/23, 10:18 AM

will do, stdby

Activity•12/27/23, 10:41 AM

Yep, verified

Activity•12/27/23, 10:41 AM

when booting up (with the grip connected) debug shows me this:

walmis•12/27/23, 10:44 AM

Yeah doesn't look right

walmis•12/27/23, 10:44 AM

If you disconnect the grip it should be all FFs

Activity•12/27/23, 10:45 AM

so even with the connector disconnected from the mainboard, I get the same result from the debugger

walmis•12/27/23, 10:49 AM

Can you check if the DATA line is shorting to GND somewhere?

Activity•12/27/23, 10:52 AM

in the connector it isn't, when the mainboard is unpowered it isn't, but when the mainboard is connected to usb (not psu) I do get a shot between DATA and GND

Activity•12/27/23, 10:53 AM

this may be my shitty multimeter, but when powered with usb I get continuity between GND and every pin in the grip connector?

walmis•12/27/23, 10:54 AM

Try unpowering it, and check with the diode test mode with reverse polarity applied (red on GND)

walmis•12/27/23, 10:55 AM

I get ~570mV on all three data pins

Wwalmis Try unpowering it, and check with the diode test mode with reverse polarity appl...

Activity•12/27/23, 10:55 AM

then I don't get any continuity

walmis•12/27/23, 10:56 AM

You should def get a reading. Try black on VCC and red on GND

Wwalmis I get ~570mV on all three data pins

Activity•12/27/23, 10:57 AM

I get 2.7 on CK, 2,3 on CS, 0.01 on DI

Activity•12/27/23, 10:57 AM

(V)

Wwalmis You should def get a reading. Try black on VCC and red on GND

Activity•12/27/23, 10:58 AM

yes this has continuity

walmis•12/27/23, 11:00 AM

Yeah, not sure if the pin is fried or there's a short on the board somewhere

Activity•12/27/23, 11:04 AM

any idea how I could test and/or resolve this?

walmis•12/27/23, 11:07 AM

Can you grab a good hi-res picture of the board?

walmis•12/27/23, 11:08 AM

If nothing obvious probably good idea to exchange the board for a new one

Wwalmis Can you grab a good hi-res picture of the board?

Activity•12/27/23, 11:11 AM

Sure:

walmis•12/27/23, 11:14 AM

Can you also grab the bottom side?

Activity•12/27/23, 11:16 AM

walmis•12/27/23, 11:31 AM

oh there we go

walmis•12/27/23, 11:32 AM

walmis•12/27/23, 11:32 AM

that should fix it

Activity•12/27/23, 11:36 AM

oeh good catch, lemme clean that out

Activity•12/27/23, 11:44 AM

ladies and gentlemen, we got it!

Activity•12/27/23, 11:44 AM

you're a legend @walmis thanks for the help

Shaz•12/27/23, 4:43 PM

Hey all, just want to get a rough ETA on when to expect the unit to ship after payment. Hope everyone is having a great holiday.

SShaz Hey all, just want to get a rough ETA on when to expect the unit to ship after p...

walmis•12/27/23, 5:19 PM

It usually ships within 3-5 days

RoyMi6•12/27/23, 11:25 PM

Howday! Was messing around with Rhino while I wait on replacement winwing adapter and the two times I had a chance to try it after about 10 minutes of playing DCS the Rhino disconnects then reconnects again (reported by windows usb device pop up). It stops responding to DCS ffb until I restart the game.
I’m running rhino through a usb hub, and I’m flying the f14 with telemFFB as well… any ideas for me to fix this tomorrow?