We primarily use Cloudflare as a domain registrar & basic DNS. We also host sites on Pages and pay t

We primarily use Cloudflare as a domain registrar & basic DNS. We also host sites on Pages and pay the $5/mo Workers plan.

My concern is our company is putting all of our clients domains on Cloudflare, and if we were to get locked out of our account or something happened like these stories you hear lately of Cloudflare shutting down someone's account unless they pay a crazy fee, we and our clients would be screwed with no way to talk with Cloudflare. FWIW I don't believe I've ever received a response from support.

Did we make a mistake by using Cloudflare for our registrar & DNS? Is this a real concern? I love the platform but this has been in the back of my mind for a while now.

I can't imagine paying $200/mo (or even $20/mo) for basic DNS and domain registration per domain

Sschwartzmj We primarily use Cloudflare as a domain registrar & basic DNS. We also host site...

valkyrie_pilot•6/26/24, 6:05 PM

if you're that concerned, switch your domains to a different registrar

valkyrie_pilot•6/26/24, 6:06 PM

then you could switch off cloudflare at a moment's notice

Sschwartzmj We primarily use Cloudflare as a domain registrar & basic DNS. We also host site...

Chaika•6/26/24, 6:07 PM

There was a single story about a casino who was forcefully moved off after they were reportedly rotating domains/IPs to get around geoblocks, they wanted them to BYOIP. I'm not sure if I would draw too much from that.

I would a few things though:

Using a different registrar who is also cheap/reliable like Porkbun is a good idea regardless, to not put your eggs in one basket.
Add backup gmail/email account to your CF Account, ensure you don't lock yourself out, espec if your main one is on a domain that you have in Cloudflare
Take what you read on the internet with a grain of salt, there's thousands at least of customers/people using CF with no issue, you're not going to see posts like "I've used Cloudflare for 5 years and 20 TB/mo, no problem" though lol

CChaika There was a single story about a casino who was forcefully moved off after they ...

schwartzmjOP•6/26/24, 6:09 PM

Yes, this all makes sense. Thank you for not being defensive — this is a genuine concern and I'm asking in good faith. Like I said I love the platform. I suppose I felt the need to finally ask here since, as I mentioned, I haven't had any luck communicating with Cloudflare at all in the years we've used them

Chaika•6/26/24, 6:09 PM

if all you're using of CF is DNS and Proxy, you can pretty easily plan backups like with Bunny or Cloudfront as long as you control the registrar side

threekat•6/26/24, 6:10 PM

I've used Cloudflare since it was first a free app, hosted hundreds of websites with tons of requests and never had an issue. even now where i run 100T of traffic daily with enterprise i have never had an issue where cloudflare forced me to pay an exhorbant amount of money

valkyrie_pilot•6/26/24, 6:11 PM

workers is a bit harder. Pages is.... not actually that complicated of a product LOL, it could be replaced with nginx and a docker container

Sschwartzmj Yes, this all makes sense. Thank you for not being defensive — this is a genuine...

Chaika•6/26/24, 6:12 PM

I mean the reality is, that it is pretty hard to get fast responses from CF without Ent or live support, which can only help with somethings. What kinds of issues are you likely to run into though? Global, wider, or reproducable issues can be escalated here by us or on the community forums. Same for generic/setup questions. Billing issues/specific accounts issues do have to go through normal channels and can take a while, and we can't really do much to escalate them, but thankfully most are non-blocking.

Vvalkyrie_pilot workers is a bit harder. Pages is.... not actually that complicated of a product...

Chaika•6/26/24, 6:12 PM

Depends if you use Pages Functions or not, and some frameworks integrate deeply too

valkyrie_pilot•6/26/24, 6:12 PM

i would lump pages functions more closely under workers then pages tbh

valkyrie_pilot•6/26/24, 6:12 PM

but that's definitely something to be aware of

CChaika Depends if you use Pages Functions or not, and some frameworks integrate deeply ...

threekat•6/26/24, 6:13 PM

sveltekit

CChaika I mean the reality is, that it is pretty hard to get fast responses from CF with...

schwartzmjOP•6/26/24, 6:14 PM

Thanks for your input @Chaika

Chaika•6/26/24, 6:14 PM

if you're using a framework which has integration with pages func, chances are it wouldn't be impossible (or maybe even easy) to switch to other platforms as well if needed

valkyrie_pilot•6/26/24, 6:14 PM

I will never forgive cloudflare for the death of rust on workers /lh

Tthreekat i am getting it on new loads of the dashboard too

Chaika•6/26/24, 6:26 PM

seems like https://www.cloudflarestatus.com/incidents/fgwh8f6rwdy5

Cloudflare Dashboard and Cloudflare API service issues

Chaika•6/26/24, 6:27 PM

I didn't see nothin though, loading or from any of my automatic API stuff, must have just been lucky;p

Unsmart•6/26/24, 6:37 PM

you could just use a snippet to do it also fwiw

Chaika•6/26/24, 6:38 PM

oh I didn't even realize those domains had different extensions, opps

threekat•6/26/24, 6:38 PM

i just got off chat with support and they said that different extensions wouldn't work so i was looking at snippets lol

Bjarn•6/26/24, 6:39 PM

Bjarn•6/26/24, 6:40 PM

Is this a known issue? I saw a Zero Trust incident which was fixed already, but "since" the fix it is throwing these errors

Unsmart•6/26/24, 6:41 PM

Access is working fine for me, so seems its most likely an issue with the IDP or with the config

Bjarn•6/26/24, 6:41 PM

odd

Bjarn•6/26/24, 6:41 PM

it's Google Workspace, but no changes have been made in months

Unsmart•6/26/24, 6:42 PM

No clue I just use normal google but I have no clue how to debug anything ZT. The forums are probably better for ZT than here in the discord though

Original message was deleted

Bjarn•6/26/24, 6:43 PM

the second I was planning on doing this just now after your message... it works again

Bjarn•6/26/24, 6:43 PM

oh well

Bjarn•6/26/24, 6:43 PM

Thanks for that

soH•6/27/24, 2:17 AM

hi guys .. i have prolem with cloud workers... plz help .. when i edit "say hello " jason file to my code and click on save and deploy .. after refreshing nothing change and saved !! still showing say hello

Vmin•6/27/24, 2:44 AM

hi everyone, im student. i am begining learn how to use cloudflare, i want to public my folder image to my website and i want to use cloud image. can u suggest me use images from cloudflare or R2, im researching and i see R2 can't public file, is that true. I want to use CDN to faster render in front end so what i can choose

VVmin hi everyone, im student. i am begining learn how to use cloudflare, i want to pu...

az•6/27/24, 3:05 AM

r2 is a storage solution that can be publicly accessible

Aaz r2 is a storage solution that can be publicly accessible

Vmin•6/27/24, 3:13 AM

i have domain for my website how can i public image fromr2 storage, please help me

az•6/27/24, 3:14 AM

you need to create an r2 bucket

az•6/27/24, 3:14 AM

then you can upload your images there

az•6/27/24, 3:14 AM

you can add a custom domain for the bucket too

az•6/27/24, 3:14 AM

to allow people to access it over the internet

az•6/27/24, 3:14 AM

Account > R2 then create a bucket

Fernando Dilland•6/27/24, 3:10 PM

Good morning, are domain registration payments failing? I have tried to pay with 3 different payment methods and there is an error

Flare•6/27/24, 3:11 PM

To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

GBruno•6/27/24, 3:14 PM

Hello everyone, how are you?

Friends, could someone help me with a question about contacting the NOC to analyze whether some IP blocks are being filtered?

Thanks