2FA (lost for Admin account) - what is the procedure and how long does it take?

Hello,

Can someone give me a break down based on their experience on if a user was to loose access to the admin account, 2FA and associated device, with the Free CF account. What happens then?

What is the procedure for reporting this, what questions are asked by CF to regain access (we do have access to the email account just not 2FA or backup codes), and how long for a response, and how long will the process take?

Alex
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