how often do people help with questions/troubleshooting?
how often do people help with questions/troubleshooting?
CIt’s very dependent. This server is volunteer support
IIt also depends on the time of day - a lot of people are on UK/EU time and so will be sleeping, whereas some people are on US or another time zone more west
Zwhat is the recommended method of getting assistance? should i try to ping a community champion in a post? just wait and pray?
ZI feel like my issue shouldn't be super difficult (just trying to get my domain up and running) and yet my old provider, Squarespace, was pointing to my webpage just fine while Cloudflare seems to keep going in a 301 redirect loop (hence a 504 timeout)
I^ this, please don't ping 
IWe're here to moderate, and volunteer help if we know/when we can
IPretty much this. If you have a support ticket it's also helpful to post the ticket number since sometimes we can escalate those (not read them, however, just escalate ones that are stuck in the queue)
IIf you provide as many details as you can to prevent needing a couple back-and-forths that also helps.
4why do some cfa apps have predefined icons and is there a way to disable this? ex:
Dwhere can i see what the pricing is and egress fees are for high volume load balancer service?
Dalso WAF egress fees? we have high volume live streaming and can't seem to get any numbers on egress fees
Viirc cloudflare usually doesn't do egress fees
DWondering if maybe someone may have some insight. When connected to my WiFi/Home Internet, the not only does my CloudFlare Dashboard not even load. But the websites on my CloudFlare account are brutally slow as well. Basically they don’t even load. Could CloudFlare be throttling my IP address in some way?
DCan you elaborate on where you see these issues?
- What ISP / provider, preferably their AS number?
The AS number can be found here: - https://1.1.1.1/help
-> AS Number - https://bgp.tools/
-> The AS number shown under "You are connecting from" like this: "Cloudflare, Inc. (AS13335)" - <https://bgp.he.net/>-> The AS number shown like this: "**Your ISP is AS13335 (Cloudflare, Inc.)**"
- What country (and preferably state/region)?
AHi , can anyone help, I want to transfer a domain from Cloudflare to another registrar but getting this error
RHi!
I have a doubt. So I am using cloudflare dns which routes traffic to AWS elb. In the ELB I am storing all access logs in S3. I would like to get the original IP rather than cloudflare's IP in elb logs. How do I do this?
I have a doubt. So I am using cloudflare dns which routes traffic to AWS elb. In the ELB I am storing all access logs in S3. I would like to get the original IP rather than cloudflare's IP in elb logs. How do I do this?
PFinally the normal home page after logging in is back 
CCF passes the original IP in the CF-Connecting-IP header, if you can verify the connecting IP is in CF's Public IPs list https://www.cloudflare.com/ips/ and then use that header
Clooks like AWS said in the past it's not possible at the ELB level: https://serverfault.com/a/623746. Maybe could add some glue between elb -> s3 logs (or log header and then post process)
MStarting from which plan you can start routing Plex HTTP traffic through cloudflare without Non-HTML content issues?
CEnterprise
CMTysm! If i inderstand correctly i would need to store my plex library on cloudflare somehow to be able to use it without issues. Stream or R2
CEither that or Enterprise if you do not want to risk violating the non-html rules at all
CCan anyone point me to the pm of bot detection, want to DM with a use case
E
$Where to open ticket
Pwhat are you opening a ticket for?
H?support
FTo contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Poh nvm lmao
$Domain issue
HI am not support, no
$:NotLikeThis:
$it's not helping me out properly
$is there any simple way to contact support?
HWhat's the issue you are having there?
$
$This thing
HYour DNS record isn't proxied
HYou would need to get AWS to issue you a certificate
$:NotLikeThis: does it cost money?
HNo idea, I don't use AWS(and I don't know what part of AWS you are using to host your website)
$Hmmmmmmmm how to check, ru here to help people?
HI help people here when I am able/have time. It is not my job
$@HardlyWorkin' if u could help me with it, am i allowed to write domain name here?
$:bibicat_jaj:
$All i care about getting solution
