Cloudflare Developers•13mo ago

and what makes you think this is caused by cloudflare

IdleOP•12/8/24, 11:03 AM

Iran is known for harsh internet censorship

IIdle and what makes you think this is caused by cloudflare

SepehrYazdan•12/8/24, 11:04 AM

In the Cloudflare settings, in the waf section, all requests from Iran are blocked

IdleOP•12/8/24, 11:05 AM

:confusedpixeljoe: so you know what's causing the block but aren't removing it ...?

IIdle Iran is known for harsh internet censorship

SepehrYazdan•12/8/24, 11:05 AM

And it didn't just happen to me, it also happened to my Iranian friends

IdleOP•12/8/24, 11:05 AM

can you provide a waf log

IIdle can you provide a waf log

SepehrYazdan•12/8/24, 11:06 AM

I can't delete it and I didn't do it

IdleOP•12/8/24, 11:06 AM

what

IdleOP•12/8/24, 11:06 AM

you said in the waf section all requests from Iran are blocked, can you provide an example of this

IdleOP•12/8/24, 11:07 AM

are you flagging a managed ruleset, custom rules, ...?

IIdle what

SepehrYazdan•12/8/24, 11:07 AM

Firewall Events
Create custom rule
Previous 24 hours
Sampled logs
Date
Action taken
Country
IP address
Service

Dec 8, 2024 2:36:20 PM
Block
Iran
5.210.146.108
HTTP DDoS

Dec 8, 2024 2:36:16 PM
Block
Iran
5.116.193.159
HTTP DDoS

Dec 8, 2024 2:36:13 PM
Block
Iran
188.229.66.19
HTTP DDoS

Dec 8, 2024 2:36:13 PM
Block
Iran
188.229.66.19
HTTP DDoS

Dec 8, 2024 2:36:12 PM
Block
Iran
5.116.193.159
HTTP DDoS

Dec 8, 2024 2:36:09 PM
Block
Iran
5.52.62.85
HTTP DDoS

Dec 8, 2024 2:36:08 PM
Block
Iran
5.116.193.159
HTTP DDoS

IdleOP•12/8/24, 11:07 AM

http ddos

IdleOP•12/8/24, 11:07 AM

need to contact cf support directly

IdleOP•12/8/24, 11:07 AM

?support

SuperHelpflare•12/8/24, 11:07 AM

To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.

Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs

IdleOP•12/8/24, 11:07 AM

nobody can help you with this here

IIdle http ddos

SepehrYazdan•12/8/24, 11:08 AM

I have not put any rules on cloudflare until now

SSepehrYazdan I have not put any rules on cloudflare until now

IdleOP•12/8/24, 11:08 AM

yes, http ddos is a rule by cloudflare

IdleOP•12/8/24, 11:08 AM

it's not something that you did

SSuperHelpflare To contact Cloudflare Support about an issue, please visit the [Support Portal](...

IdleOP•12/8/24, 11:09 AM

but to fix this you need to contact support via the message I replied to

IIdle yes, http ddos is a rule by cloudflare

SepehrYazdan•12/8/24, 11:09 AM

I am totally confused and there is nothing to communicate with cloud flare support

SSepehrYazdan I am totally confused and there is nothing to communicate with cloud flare suppo...

IdleOP•12/8/24, 11:10 AM

https://dash.cloudflare.com/?to=/:account/support

IIdle <https://dash.cloudflare.com/?to=/:account/support>

SepehrYazdan•12/8/24, 11:10 AM

tnx

IIdle <https://dash.cloudflare.com/?to=/:account/support>

SepehrYazdan•12/8/24, 11:13 AM

I have to pay 200 dollars to support Meh, isn't it Cloudflare's support?

SepehrYazdan•12/8/24, 11:22 AM

@Idle?

IdleOP•12/8/24, 11:23 AM

are you not able to create a ticket with your current plan

IIdle are you not able to create a ticket with your current plan

SepehrYazdan•12/8/24, 11:31 AM

SepehrYazdan•12/8/24, 11:32 AM

Is there anywhere I can talk to support?

SuperHelpflare•12/8/24, 11:44 AM

This post isn't something we can really handle within the Discord, you may have better luck asking on our Community forums.

SuperHelpflare•12/8/24, 11:45 AM

This Discord is not an official support form. The Community Champions, community members and employees are here because they want to be not because they need to be.
Please do not ping Community Champions or employees for support reasons.

You can open a ticket on the Support Portal if you want official support.

Raaz•12/8/24, 2:29 PM

/?support

Raaz•12/8/24, 2:29 PM

?support

SuperHelpflare•12/8/24, 2:29 PM

Your account is suspended for•12/8/24, 3:50 PM

I want to learn the cloudflare workers stack but I don't have any use case for it. Any project ideas?

Your account is suspended for•12/8/24, 4:37 PM

maybe. i don't need a url shortener either.

since2017hub•12/9/24, 9:55 AM

Hi guys

since2017hub•12/9/24, 9:55 AM

Nice to meet you here

! Abhishek•12/9/24, 12:06 PM

Kyle G•12/9/24, 3:53 PM

I'm having issues with an attacker that appears to be using a botnet. I can block the user agent in this specific case, but I'm wondering if there's a way I can flag this type of activity for Cloudflare's much more advanced security team to review and possibly help us improve security of the network/internet at large? Should I be bothering them with support tickets every time I find stuff like this?

Kyle G•12/9/24, 3:56 PM

I'm getting rather tired of spending the time to reach out to all these ASN abuse contacts myself, maybe a tool to make that easier and include log examples could be useful

I guess since CF is all API I could write something like that, but it would be kind of neat if there was something built into the security center.

Peps•12/9/24, 5:29 PM

I think if you didn't get a response after 4 months, it's probably safe to say your application did not get accepted

Peps•12/9/24, 5:50 PM

One thing to note is that Cloudflare won't really be accepting random scrapers

YYS•12/9/24, 5:55 PM

Hi, are there any plans to add a "description" field to WAF custom rules? If not, can I request such addition?

Edit: referring to an additional field on the custom rule (not ruleset) to be able to store a short description of the purpose of each rule.

YYYS Hi, are there any plans to add a "description" field to WAF custom rules? If not...

Kyle G•12/9/24, 5:58 PM

pretty sure that exists? https://developers.cloudflare.com/ruleset-engine/rulesets-api/json-object/#properties https://developers.cloudflare.com/waf/custom-rules/create-api/

Original message was deleted

Peps•12/9/24, 6:15 PM

My guess is that the team processing the applications doesn't really bother with small bots and/or bots who's sole purpose is scraping the web, no matter the reasoning for it

Kyle G•12/9/24, 6:30 PM

@Peps Just curious somewhat related, I responded to an abuse takedown over a week ago. We took down the content. It's still "In Review"

I'm not too worried about the specific URL being blocked because that album was unpublished by us per the DMCA request, but I don't like to see the pending items in my list lol any idea how long those take?

KKyle G pretty sure that exists? https://developers.cloudflare.com/ruleset-engine/rulese...

YYS•12/9/24, 6:31 PM

I'm referring to an additional field on the custom rule (not ruleset) to be able to store a short description of the purpose of each rule.

slayerduck•12/9/24, 7:02 PM

On 19 november 2024 i have received messages from a commercial non-goverment service in Germany about potential CSAM material on my website, the url they linked never existed on our website. I contacted them for clarification about it and received no answer. The message contained my full infrastructure IP's backend, these IP's are hidden behind firewalls and only Cloudflare has this information, in addition this company CONFIRMED to me that cloudflare has provided them my origin ips. On the same day i have made a ticket to cloudflare (01278778) that has been left unresponsive to this day. If my ticket is not answered this week i will go public with this information, this action breaks both data protection laws and Cloudflare's own TOS. EDIT: Thanks for the response on my ticket.

slayerduck•12/9/24, 7:06 PM

The website in question is a adult art website with no real adult content, ranking currently as the #149 biggest website in the world for context.

Sslayerduck On 19 november 2024 i have received messages from a commercial non-goverment ser...

IdleOP•12/9/24, 7:28 PM

"I will go public with this information"

you already have

and what makes you think this is caused by cloudflare

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