DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line arg

I currently have 5 games installed, I've beat one, one works, and the other three are all broken different ways.

One is giving me this error. I tried searching for it here on the server, but wasn't able to figure out what to do from it. (One seemed to be a Marvel Rivals thing where the game was being launched from the wrong directory? I'm not playing Rivals.) Logs attached.

nwtd_log.txt7.05KB

wet-aqua•3/11/25, 2:49 PM

Could you update to 2.16.1 and give a new log

sacred-emeraldOP•3/12/25, 2:07 PM

sure!

nwtd_log1.txt11.42KB

Ssacred-emerald sure!

dry-scarlet•3/12/25, 3:12 PM

This is not a proper log

dry-scarlet•3/12/25, 3:12 PM

PROTON_LOG=1

PROTON_LOG=1

dry-scarlet•3/12/25, 3:12 PM

Add this env var

dry-scarlet•3/12/25, 3:12 PM

Run with it

dry-scarlet•3/12/25, 3:13 PM

This would create a heroic0steam log in your home dir

Ddry-scarlet This is not a proper log

wet-aqua•3/12/25, 8:31 PM

how?

Wwet-aqua how?

dry-scarlet•3/12/25, 8:34 PM

Because logs that are gotten with the way i described looks like this

steam-heroic-0.log156.76KB

dry-scarlet•3/12/25, 8:34 PM

Now compare with his one

wet-aqua•3/12/25, 8:34 PM

there's more info yes but is it useful

wet-aqua•3/12/25, 8:35 PM

that depends on the issue

dry-scarlet•3/12/25, 8:35 PM

Yes because i dont see NV gpu of his in his log and i need more info

dry-scarlet•3/12/25, 8:35 PM

Only his Intel one gets listed

wet-aqua•3/12/25, 8:35 PM

oh i didn't even see he had an nv

wet-aqua•3/12/25, 8:35 PM

lmao

dry-scarlet•3/12/25, 8:35 PM

wet-aqua•3/12/25, 8:35 PM

bros nvidia driver is gon

dry-scarlet•3/12/25, 8:36 PM

Ye, i suspect some stuff like that but wanted to see a normal proton log first

sacred-emeraldOP•3/13/25, 11:40 AM

yeah, I've been wondering if the nvidia isn't being registered for some reason - on yet another game I have that is broken I have mangohud up bc it'll load but then freeze up, and it always shows 0% GPU

sacred-emeraldOP•3/13/25, 11:40 AM

I'll grab those logs

sacred-emeraldOP•3/13/25, 11:42 AM

nwtd_log2.txt3.88KB

Ssacred-emerald I'll grab those logs

dry-scarlet•3/13/25, 11:51 AM

Still not it

sacred-emeraldOP•3/13/25, 11:52 AM

can you tell me what's wrong? the logs do say

PROTON_LOG

PROTON_LOG

is 1

sacred-emeraldOP•3/13/25, 11:53 AM

does leaving

WINEDEBUG

WINEDEBUG

in there somehow mess it up? I'll try tinkering in the meantime

dry-scarlet•3/13/25, 11:53 AM

DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line arg

dry-scarlet•3/13/25, 11:53 AM

This

dry-scarlet•3/13/25, 11:53 AM

You have to go there and grab that log

dry-scarlet•3/13/25, 11:54 AM

Clicking to view log button in Heroic doesnt grab that

sacred-emeraldOP•3/13/25, 11:54 AM

ah, missed the home dir part

sacred-emeraldOP•3/13/25, 11:54 AM

one sec

sacred-emeraldOP•3/13/25, 11:55 AM

steam-0.log8.07KB

sacred-emeraldOP•3/13/25, 11:55 AM

I'll also throw in the log for Cyberpunk 2077, that's the one that'll launch but then hang

dry-scarlet•3/13/25, 11:56 AM

Only Intel gpu there still and this proton is old

GE-Proton9-19-3-gec2fa8a9

sacred-emeraldOP•3/13/25, 11:56 AM

steam-1091500.log71.11KB

dry-scarlet•3/13/25, 11:56 AM

You should be using GE 9-25 or or 9-26

sacred-emeraldOP•3/13/25, 11:57 AM

that's really weird, bc I have 26, and it's set to use Proton-GE-latest

sacred-emeraldOP•3/13/25, 11:58 AM

sacred-emeraldOP•3/13/25, 11:58 AM

sacred-emeraldOP•3/13/25, 11:58 AM

is there something I'm missing about which Proton is used?

Ssacred-emerald Click to see attachment

dry-scarlet•3/13/25, 11:59 AM

You need to click that refresh button

dry-scarlet•3/13/25, 12:00 PM

It indicates there is a new version that you need to get via clicking that

dry-scarlet•3/13/25, 12:00 PM

It doesnt auto update

sacred-emeraldOP•3/13/25, 12:00 PM

I have my package manager always grab the latest, hadn't realized it isn't synced with Heroic, guess that means I have each Proton twice

dry-scarlet•3/13/25, 12:00 PM

Lol

sacred-emeraldOP•3/13/25, 12:02 PM

I can probably find this, but do you know where I can set where Heroic looks for Proton? I can probably just sync them up

sacred-emeraldOP•3/13/25, 12:02 PM

found it, nvm

sacred-emeraldOP•3/13/25, 12:02 PM

Settings -> General -> Custom Wine/Proton Paths

Ssacred-emerald Click to see attachment

dry-scarlet•3/13/25, 12:11 PM

error] [nvidia.cpp:35] Nvidia module initialization failed: Driver/library version mismatch

error] [nvidia.cpp:35] Nvidia module initialization failed: Driver/library version mismatch

dry-scarlet•3/13/25, 12:12 PM

Your driver setup is busted most likely, try with newest GE still as some old proton versions had an issue that made dual gpu setups blow up

DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line arg

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