Consider using a DNS and see if that helps with your issue, @Deleted User. Please refer to subpoint
Consider using a DNS and see if that helps with your issue, @Deleted User. Please refer to subpoint
4.5
PWhat? No.
Dno i cant download map and resources
DWe provide community support only for the global English version of PUBG MOBILE here, @finnpubg.
GOk I just Asked
PFor your information, this is not possible.
FTy, i see the faq
D@Piston can you help i am not able to download map and resources
Dshould i use vpn
FI looked at someone profile and it appears : This player migrated to Indian version.. Thats why i asked
FDont use vpn, It is illegal
PPlease read my previous message that I mentioned you on, @Deleted User.
Dso what do you mean after downnloading DNS problem will solve i dont have to do anything
HHello, my account has been hacked and the version has changed
PYou can give it a try and see if using a DNS helps with your issue. You can find the instructions in the #faq channel, subpoint 4.5.
PPlease contact the customer service in the game for further assistance for your hacked account. As for the newer version error, please wait for the next update for it to be resolved.
MCan someone please give me email to report hacker and send videos for them
PHello, @MrRobot. You can use our #cheater-reports to report cheaters. Please follow the pinned instructions of the channel when you want to report a player.
MI want an email please
HTalked to our customer service team 6 days before and no response was received
PThere is no e-mail specifically to report cheaters, @MrRobot.
DHello, @MrRobot!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the
Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
http://cheater-report.pubgm.cc
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the
Tier OverviewAlternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:
http://cheater-report.pubgm.ccPYou can refer to this instead.
HHow can I prevent him from entering my account so a support team will respond and remove the compromised gmail from my account
MIm sorry but reporting from in-game is worst reporting ever they never get banned thats why i made a video and wanted to send it to the email of company
MBut i’ll try the link thanks
PReporting via the #cheater-reports channel is an alternative as well, @MrRobot. Feel free to utilise it.
D@Piston ]
Dreply mu dm
MThanks really
GGHelp
PYou can contact the customer service to help you unlink the unauthorised social media account in your PUBG MOBILE account, @Haidar.
You may use the conversation below as a reference:
You may use the conversation below as a reference:
example.webp37.49KB
DWill the 99999 version change on normal version on the next update @Piston
PResponded to you in our direct messages, @Deleted User.
D@guttheg see my dm
PHello, @guttheg. This usually occurs when your account has been compromised, then accessed by an unauthorised person who uses a modified version of the game to log in.
Please contact the customer service and the support for your social media account in question to recover your account first. For the newer version error, you will have to be patient and wait for the next update.
Please contact the customer service and the support for your social media account in question to recover your account first. For the newer version error, you will have to be patient and wait for the next update.
PFor social media support links, please refer to subpoint in the #faq channel.
T@mochaw why you won't answer?
G@Piston thank you for the information 
.I need help
DWe are unable to provide assistance if you do not ask a question or state a problem, @. Páñda .. Remember to read through #faq before asking questions in the support channels.
PHow can we help you, @tarfouss3?
HYes, the customer service accident was 6 days ago, and the information was provided to them, so no response has been made
DPlease refer to subpoint 5.4 in #faq for further information, @Haidar.
HI only know how to go back to the sub-point, please explain to me and thank you
HHow do I act the hacker will categorize the account
CHow do i get a hacker logged out of my pubg account
CMy twitter got hacked but i got it back but the hacker can still have access to my pubg
OHow long does it usually take for the ingame Customer Support to answer?