PUBG MOBILE•5y ago

My pubg id was hacked yesterday

SShanto My pubg id was hacked yesterday

.Ṇadïa.🌴•7/1/21, 2:36 PM

Do you still have access to your PUBG MOBILE account?

ShantoOP•7/1/21, 2:36 PM

Screenshot_2021-07-01-10-04-09-305_com.tencent.ig.jpg

ShantoOP•7/1/21, 2:37 PM

No.

ShantoOP•7/1/21, 2:37 PM

When ever i try to log in the game that msg show.

SShanto Click to see attachment

.Ṇadïa.🌴•7/1/21, 2:37 PM

If your account has been compromised, please contact the customer service in-game for further assistance. Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account.

ShantoOP•7/1/21, 2:38 PM

I tried almost every version's of pubg mobile but

ShantoOP•7/1/21, 2:38 PM

No version has my account.

ShantoOP•7/1/21, 2:39 PM

When i open different version pubg mobile. They creat a new id

.Ṇadïa.🌴•7/1/21, 2:39 PM

What are your linked social media accounts, @PUBG 【관리자】?

ShantoOP•7/1/21, 2:39 PM

Facebook and gmail

abdeljalil•7/1/21, 2:39 PM

I need help from you, I did not receive any help. Please help me as soon as possible. What do I send to you to make sure more? I can do this

Rasel•7/1/21, 2:40 PM

Anyone Can Explain the Ban Circle of 3rd Party app? Like 1 day, 3 Days, then?

ShantoOP•7/1/21, 2:41 PM

@.Nadïa.

plz help

abdeljalil•7/1/21, 2:41 PM

@.Nadïa.

I need help from you,

abdeljalil•7/1/21, 2:42 PM

Plz

Ravenc•7/1/21, 2:43 PM

is there a way of removing this?? very very annoying. I don't want to see it, i find it so pointless and consistently pops up

RRasel Anyone Can Explain the Ban Circle of 3rd Party app? Like 1 day, 3 Days, then?

.Ṇadïa.🌴•7/1/21, 2:44 PM

I’m unable to provide a definite answer as it’s varies, and it depends on the security team.

SShanto Facebook and gmail

.Ṇadïa.🌴•7/1/21, 2:45 PM

Have you tried both of the login methods?

..Ṇadïa.🌴Have you tried both of the login methods?

ShantoOP•7/1/21, 2:46 PM

Yes! And both methods shows the same msg!

.Ṇadïa.🌴•7/1/21, 2:46 PM

Please state your issue here, @abdeljalil.

..Ṇadïa.🌴I’m unable to provide a definite answer as it’s varies, and it depends on the se...

Rasel•7/1/21, 2:46 PM

But maybe there is something that Provides Ban information

RRavenc is there a way of removing this?? very very annoying. I don't want to see it, i ...

.Ṇadïa.🌴•7/1/21, 2:46 PM

Feel free to share your feedback and suggestions in #old.

.Ṇadïa.🌴•7/1/21, 2:47 PM

We do not have information in this regard, @Rasel.

Rasel•7/1/21, 2:47 PM

Rasel•7/1/21, 2:49 PM

@.Nadïa.

how to talk with Security Team?

abdeljalil•7/1/21, 2:50 PM

@.Nadïa.

My Facebook account was stolen and now I got it back but the account was linked to Twitter and because of the difference in the user agreement it was banned for a day tomorrow he will access it and ban it for 10 years I need to remove the Twitter link please help me I challenged customer service but no appropriate response from them

SShanto Yes! And both methods shows the same msg!😥

.Ṇadïa.🌴•7/1/21, 2:50 PM

Unfortunately, if you do not have access to your PUBG MOBILE account, the customer service in-game will not be able to assist you. You may need to create a new account to play the game, @PUBG 【관리자】.

Aabdeljalil @.Nadïa.🌴 My Facebook account was stolen and now I got it back but the account ...

.Ṇadïa.🌴•7/1/21, 2:52 PM

What was the last response you received from the in-game customer service?

..Ṇadïa.🌴Unfortunately, if you do not have access to your PUBG MOBILE account, the custom...

ShantoOP•7/1/21, 2:53 PM

But there have way to get my id back. Its an old id.. Almost 7 season i purchased royal pass frequently.. Help plz

abdeljalil•7/1/21, 2:54 PM

@.Nadïa.

close chat

abdeljalil•7/1/21, 2:55 PM

@.Nadïa.

I need help please I swear I didn't sleep because of this problem

abdeljalil•7/1/21, 2:57 PM

I need to unlink Twitter from the account, otherwise it will be cheated and banned. Please help me, I really need it, please

SShanto But there have way to get my id back. Its an old id.. Almost 7 season i purchas...

.Ṇadïa.🌴•7/1/21, 2:57 PM

Unfortunately, we are unable to assist you in this regard as we only provide community support for the global English version of PUBG MOBILE, you will have to contact the customer service of the version that your game account has been miragted too.

abdeljalil•7/1/21, 2:58 PM

I can send you everything related to the account please help me

.Ṇadïa.🌴•7/1/21, 3:00 PM

Please know that only the customer service in-game can assist you with account related issues, you will have to accurately provide all the information requested by the customer service in-game in order for them to proceed with your unlink request, @abdeljalil.

crax•7/1/21, 3:01 PM

I would like to Summit a hacking client and MODDED data and also the Owner and his Telegram sources

Dyno•7/1/21, 3:01 PM

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @crax.

abdeljalil•7/1/21, 3:02 PM

@.Nadïa.

Do I keep sending it until I get a reply?

SShanto Yes! And both methods shows the same msg!😥

Harry2k12•7/1/21, 3:03 PM

I think it is a bug, I got the game thing and used vpn to login and the problem was solved

abdeljalil•7/1/21, 3:04 PM

I sent via email and via Instagram and everything they are slow to respond

abdeljalil•7/1/21, 3:04 PM

If he manages to log in, the account will be banned for 10 years, and this is what annoys me

Aabdeljalil @.Nadïa.🌴 Do I keep sending it until I get a reply?

.Ṇadïa.🌴•7/1/21, 3:05 PM

You will have to follow the steps in the screenshot to contact the customer service in-game and provide them the required information in order to prove your ownership, then you should wait patiently for their response.

Aabdeljalil I sent via email and via Instagram and everything they are slow to respond

.Ṇadïa.🌴•7/1/21, 3:06 PM

Only the customer service in-game can assist you with account related issues, the e-mail address is meant for general inquires, and the Instagram is a social media platform.

..Ṇadïa.🌴Unfortunately, we are unable to assist you in this regard as we only provide com...

ShantoOP•7/1/21, 3:08 PM

Ok but how do i know which version's my id migrated????