PUBG MOBILE•5y ago

Hm it just says compressing files. Can I try dm?

TthEdoctor Hm it just says compressing files. Can I try dm?

.Ṇadïa.🌴•7/1/21, 7:22 PM

You may try to send them one by one.

kantik•7/1/21, 7:22 PM

No answer...

Kkantik @.Nadïa.🌴 soon hackers will unbound my social media, what will u send me next t...

.Ṇadïa.🌴•7/1/21, 7:23 PM

If you have contacted the customer service in-game, please wait patiently for their response.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

..Ṇadïa.🌴You may try to send them one by one.

thEdoctorOP•7/1/21, 7:23 PM

.Ṇadïa.🌴•7/1/21, 7:24 PM

Only the last part of the conversation is necessary, @thEdoctor.

..Ṇadïa.🌴Only the last part of the conversation is necessary, @thEdoctor.

thEdoctorOP•7/1/21, 7:24 PM

Oh ok lol

..Ṇadïa.🌴Only the last part of the conversation is necessary, @thEdoctor.

thEdoctorOP•7/1/21, 7:25 PM

TthEdoctor Click to see attachment

.Ṇadïa.🌴•7/1/21, 7:27 PM

Were you able to send attachments to the customer service in-game? You can upload screenshots to an image hosting website such as Imgur, where it convert images into links and you can send it to them.

C - Monluette#2312•7/1/21, 7:28 PM

hi, it's me again, the one having problems with the fps settings. After attempts trying both ways that was recommended, nothing changed. Please tell me if there is more way to fix this

..Ṇadïa.🌴Were you able to send attachments to the customer service in-game? You can uploa...

thEdoctorOP•7/1/21, 7:29 PM

Yes I sent it

Zorge•7/1/21, 7:30 PM

@.Nadïa.

hello, I won the headphones at the event, 3rd anniversary on March 25, 2021. But while no one contacted me, three months have passed. when will they be sent ??? I'm tired of waiting!

TthEdoctor Yes I sent it

.Ṇadïa.🌴•7/1/21, 7:32 PM

If you have not been responded to within a reasonable time span, you can send them another message as a kind reminder or open a new ticket.

DANGER☠•7/1/21, 7:35 PM

Is there any way to recover my PUBG Account as my linked Social account get banned and its an only link please help

..Ṇadïa.🌴If you have not been responded to within a reasonable time span, you can send th...

thEdoctorOP•7/1/21, 7:41 PM

K I will try

DDANGER☠Is there any way to recover my PUBG Account as my linked Social account get bann...

xzi•7/1/21, 7:46 PM

Please reach out to social media customer support and try to regain access of your account. If you don't have any way of accessing your PUBGM account unfortunately i don't think you can recover it.

..Ṇadïa.🌴Have you tried to perform a routine repair from the login menu or reinstall the ...

C - Monluette#2312•7/1/21, 7:47 PM

uhh something actually happened on my 2nd attempt of redownloading the game. There appears to have two more options: medium and high, but it all disappeared when I reopen/ restart the game

C - Monluette#2312•7/1/21, 7:49 PM

should this be a bug/ glitch to the game or it just because my phone is weak

CC - Monluette#2312 uhh something actually happened on my 2nd attempt of redownloading the game. The...

.Ṇadïa.🌴•7/1/21, 7:49 PM

Could you please provide a screenshot?

..Ṇadïa.🌴Could you please provide a screenshot?

Minhaj K•7/1/21, 7:50 PM

Is there anyway in future we can get our account back to global ?

MMinhaj K Is there anyway in future we can get our account back to global ?

.Ṇadïa.🌴•7/1/21, 7:50 PM

No information in this regard.

C - Monluette#2312•7/1/21, 7:50 PM

Alright

ZZorge @.Nadïa.🌴 hello, I won the headphones at the event, 3rd anniversary on March 25...

.Ṇadïa.🌴•7/1/21, 7:51 PM

Please contact the relevant giveaway host for further information.

..Ṇadïa.🌴No information in this regard.

Minhaj K•7/1/21, 7:51 PM

Thank You

C - Monluette#2312•7/1/21, 7:52 PM

C - Monluette#2312•7/1/21, 7:52 PM

Here it is

C - Monluette#2312•7/1/21, 7:53 PM

Tell me to switch the game language to English if it makes your job easier (but yeah I know it is unnecessary )

Piston•7/1/21, 7:55 PM

No worries at all, we can understand it without the translation, @Scotty being a nobrainer (110%). What is the device that is expericing this problem?

C - Monluette#2312•7/1/21, 7:57 PM

It is the Samsung Galaxy A10

C - Monluette#2312•7/1/21, 7:58 PM

I still do want to mention though, there was still a lot of other frame rate options a few days ago, and now I am only stuck to this.

Piston•7/1/21, 8:00 PM

Yes, the device should be able to at least run with Smooth + High frame rate according to its specifications, @Scotty being a nobrainer (110%). Is this correct?

C - Monluette#2312•7/1/21, 8:03 PM

Yes I do believe that because my device had run in those settings, it was just a day ago that it ran into this problem

Piston•7/1/21, 8:04 PM

Have you tried performing a routine repair from the login menu?

C - Monluette#2312•7/1/21, 8:08 PM

I have tried that just now and I didn't see any changes. I have also reinstalled the game as one of the moderators had told me earlier and it really had some changes, the medium and high options appeared, but soon gone once I reopened/ restarted the game.

Piston•7/1/21, 8:10 PM

Can you please reinstall the game again but this time, screen record the entire process, @Scotty being a nobrainer (110%)? From when you enter the game and restart the game afterwards.

C - Monluette#2312•7/1/21, 8:32 PM

This is when I open the game after I have reinstalled

C - Monluette#2312•7/1/21, 8:32 PM

C - Monluette#2312•7/1/21, 8:33 PM

This is when I get out and reopen the game

Quendi•7/1/21, 8:35 PM

@Scotty being a nobrainer (110%)The support here is only provided for Global version of the game .

C - Monluette#2312•7/1/21, 8:35 PM

Any suggestions from the moderator team will be highly appreciated, so please DM me if you have any idea, but for now I really need to go to sleep. Hope to see help from everyone

C - Monluette#2312•7/1/21, 8:36 PM

@Quendi so what can I do about this?

C - Monluette#2312•7/1/21, 8:36 PM

change the language to Eng?

CC - Monluette#2312 @Quendi so what can I do about this?

Quendi•7/1/21, 8:36 PM

You may need to reach out to customer support in-game .

CC - Monluette#2312 change the language to Eng?

Quendi•7/1/21, 8:36 PM

Changing language would not affect the game version in any way .

C - Monluette#2312•7/1/21, 8:37 PM

Ok can you help me with that tomorrow?