Please contact customer support in-game for further assistance with this, <@!732366018458026086>. If

Please contact customer support in-game for further assistance with this, @Unknown user. If you do not receive a response in a reasonable time span, you can try to send them another message as a kind reminder or contact them again.

QQuendi From where did you make the purchase, <@!732366018458026086>?

duke092421•12/20/21, 9:40 PM

I of course read that your support is very busy, but excuse me, 20 days is already a lot, they will write off my money again soon, but there are still no awards

QQuendi Please contact customer support in-game for further assistance with this, <@!732...

duke092421•12/20/21, 9:42 PM

I wrote to them more than once, I asked to close the conversation, they ignore me, 2 transactions have already passed, no awards come in the game

QuendiOP•12/20/21, 9:42 PM

Your concern is comprehensible, @Unknown user. Please understand that we only provide community support. We are not affiliated with customer service and we are unable to help players with such issues related to purchases. Please continue with the customer service instead.

54m0812•12/20/21, 9:43 PM

@Quendi Do you live in the UK

QQuendi Your concern is comprehensible, <@!732366018458026086>. Please understand that w...

duke092421•12/20/21, 9:44 PM

well, I get it, give at least some advice, can I write from another device? or there is some kind of mail, it's just not a pleasant aftertaste from pubg mobile for me

QuendiOP•12/20/21, 9:44 PM

No, @Unknown user. Do you need any help?

54m0812•12/20/21, 9:44 PM

Dduke092421 well, I get it, give at least some advice, can I write from another device? or ...

QuendiOP•12/20/21, 9:46 PM

For such issues, you can only contact the customer service through in-game. Email is only meant for general queries and cheater reports. It is up to you if you want to reach out to them from another device. Personally, I would suggest to wait until they get back to you.

554m0812 No

QuendiOP•12/20/21, 9:46 PM

Please use No Access and No Access for general conversations. This channel is meant for support related to PUBG MOBILE.

QQuendi For such issues, you can only contact the customer service through in-game. Emai...

duke092421•12/20/21, 9:47 PM

thanks for your advice ... I'd rather ask for a refund

Deleted User•12/20/21, 10:13 PM

@duke092421 You just need to send a screenshot of the purchase receipt to the customer service in-game to get the compensation.

DDeleted User <@732366018458026086> You just need to send a screenshot of the purchase receipt...

duke092421•12/20/21, 10:15 PM

they ignore me for 20 days, so I can't send a screenshot)

Deleted User•12/20/21, 10:16 PM

@duke092421 You’ll be forever ignored if you do not send the screenshot.

DDeleted User <@732366018458026086> You’ll be forever ignored if you do not send the screensho...

duke092421•12/20/21, 10:19 PM

I sent screenshots back on December 4th

Deleted User•12/20/21, 10:21 PM

@duke092421 For Prime Plus, you need to share a screenshot of the Prime section too.

DDeleted User <@732366018458026086> You’ll be forever ignored if you do not send the screensho...

duke092421•12/20/21, 10:23 PM

Today I decided to give RP to my friend, and the gift did not come to her, but the funds were debited, I cannot send a request to technical support, because I was not answered on my last request, which was on December 3

Deleted User•12/20/21, 10:24 PM

@duke092421 Did you make any other purchases between 4th December and today?

DDeleted User <@732366018458026086> For Prime Plus, you need to share a screenshot of the Prim...

duke092421•12/20/21, 10:24 PM

ok, I have sent a screenshot now, let's see how much it helps

DDeleted User <@732366018458026086> Did you make any other purchases between 4th December and ...

duke092421•12/20/21, 10:25 PM

bought only on December 4, and today

DDeleted User <@732366018458026086> Did you make any other purchases between 4th December and ...

duke092421•12/20/21, 10:27 PM

I have not had a single last payment successfully, so I will make a refund via apple if technical support does not respond soon

Deleted User•12/20/21, 10:28 PM

That means your payment is not reaching the developers for some reason. It might be an issue either from your bank or Apple. If you do not get any response within the next 48 hours, get a refund from Apple and avoid purchasing from in-game.

NorseGod•12/20/21, 10:28 PM

Minor question if we are streamers on twitch and/or youtube does that make you a content creator role?

Deleted User•12/20/21, 10:30 PM

@NorseGod It makes you a content creator, yeah.

NorseGod•12/20/21, 10:30 PM

do i need to provide proof of this or...?

Deleted User•12/20/21, 10:30 PM

@NorseGod You need to join PUBG MOBILE content creator program.

DDeleted User That means your payment is not reaching the developers for some reason. It might...

duke092421•12/20/21, 10:30 PM

ok, thanks

DDeleted User <@621731918567964675> You need to join PUBG MOBILE content creator program.

NorseGod•12/20/21, 10:31 PM

is this a browsers thing or a app

Deleted User•12/20/21, 10:32 PM

@NorseGod You can fill this: http://bit.ly/3p2VuQW. You will be contacted if the team likes your content.

DDeleted User That means your payment is not reaching the developers for some reason. It might...

duke092421•12/20/21, 10:41 PM

could it be jailbreak related?

Deleted User•12/20/21, 10:41 PM

I do not think so.

DDeleted User <@621731918567964675> You can fill this: <http://bit.ly/3p2VuQW>. You will be co...

NorseGod•12/20/21, 10:41 PM

Thank you. Just filled the form out. How long do you think it will take for a reply back?

Deleted User•12/20/21, 10:42 PM

@NorseGod It can take up to a month, if there’s no long Chinese holidays. But you will only receive a reply if the team likes your content.

DDeleted User <@621731918567964675> It can take up to a month, if there’s no long Chinese holi...

NorseGod•12/20/21, 10:43 PM

Ahh so likely never. Huh.

NNorseGod Ahh so likely never. Huh.

Deleted User•12/20/21, 10:43 PM

If you believe your contents are amazing, do not worry, the team will reach out to you. Subscriber count doesn’t matter.

DDeleted User If you believe your contents are amazing, do not worry, the team will reach out ...

NorseGod•12/20/21, 10:45 PM

Eh I have ultra low expectations so I wouldn't be surprised if I didn't. But thank you once again. Have a good day/night.

Deleted User•12/20/21, 10:45 PM

Likewise and good luck!

1N|SanDeep(Leader)•12/21/21, 12:23 AM

1N|SanDeep(Leader)•12/21/21, 12:24 AM

I have problem in unlinking my facebook account.# it shows client error or failed to unlink . Its been more than 3times.

1N|SanDeep(Leader)•12/21/21, 12:29 AM

@481161015728406538

QuendiOP•12/21/21, 12:30 AM

Please try to do a Routine Repair of the game from the login menu and attempt to remove your account again, @Unknown user.

Please be advised to not mention the moderator role unless there is an exigency or emergency related to this Discord server.

Dyno•12/21/21, 1:57 AM

Please do not use languages other than English, @Unknown user. You may refer to subpoint 3.1 in No Access for regional communities.

sohrab Khan•12/21/21, 2:11 AM

Please help me

Dyno•12/21/21, 2:11 AM

We are unable to provide assistance if you do not ask a question or state a problem, @Unknown user. Remember to read through No Access before asking questions in the support channels.