Hello, please change your all social media password and enable _two step verification_. Also please

Hello, please change your all social media password and enable two step verification. Also please logout your device and every device by selecting "Logout from all devices" or contact with in-game customer service to unlink unauthorized social media.

AAlive Hello, please change your all social media password and enable _two step verific...

Socks•12/21/21, 4:00 PM

I tried but the email isn't mine and the Facebook was stolen and I wasn't able to get it back

SSocks I tried but the email isn't mine and the Facebook was stolen and I wasn't able t...

AliveOP•12/21/21, 4:01 PM

Sad, try to unlink unauthorized social media by contacted with customers service via in-game. Also you can contact with social media customer service to recover your social account.

AliveOP•12/21/21, 4:02 PM

You can use this screenshot as a example.

archh•12/21/21, 4:02 PM

Hello, Do i Need To Play 5 Matches In ACE MASTER to Receive Name Tag and Title?

AAlive Sad, try to unlink unauthorized social media by contacted with customers service...

Socks•12/21/21, 4:02 PM

Customer service won't reset for me it's always on my last discussion

Aarchh Hello, Do i Need To Play 5 Matches In ACE MASTER to Receive Name Tag and Title?

AliveOP•12/21/21, 4:03 PM

Hello there, if you reach ace you have to play 5 match for parachute not for the name tag, sweetie.

AAlive Hello there, if you reach ace you have to play 5 match for parachute not for the...

archh•12/21/21, 4:03 PM

Ace Master

SSocks Customer service won't reset for me it's always on my last discussion

AliveOP•12/21/21, 4:04 PM

Did you contacted with them already?

Aarchh Ace Master

AliveOP•12/21/21, 4:04 PM

Same.

AAlive Did you contacted with them already?

Socks•12/21/21, 4:07 PM

Yes they told me I needed purchase history so I got it and sent it and it never replied back only with the same thing they sent me last time

Socks•12/21/21, 4:07 PM

I did it 5 weeks ago

AAlive Same.

archh•12/21/21, 4:09 PM

So I Don't Need To Play 5 Matches Right?

SSocks Yes they told me I needed purchase history so I got it and sent it and it never ...

AliveOP•12/21/21, 4:10 PM

Than the receipt that you provide that Isn't enough for them. You need the first purchase receipt for such issue.

Aarchh So I Don't Need To Play 5 Matches Right?

AliveOP•12/21/21, 4:12 PM

Correct.

AAlive Correct.

archh•12/21/21, 4:13 PM

Thank You

AAlive Than the receipt that you provide that Isn't enough for them. You need the first...

Socks•12/21/21, 4:14 PM

It was I purchased an hour before I went to chat it was 110 dollars all on file for that day

Aarchh Thank You 🙂 🙂

AliveOP•12/21/21, 4:18 PM

You are welcome.

SSocks It was I purchased an hour before I went to chat it was 110 dollars all on file ...

AliveOP•12/21/21, 4:21 PM

Please stay connected with them, and provide exact they are asking for. We are unable to help you with any account related issue here on discord.

BadAss😈💦•12/21/21, 4:31 PM

My game not working report it here the other day and it started to work now it’s the same thing again not moving from “updating download list”

BBadAss😈💦My game not working report it here the other day and it started to work now it’s...

AliveOP•12/21/21, 4:33 PM

Could you please share a screenshots?

AAlive Could you please share a screenshots?

BadAss😈💦•12/21/21, 4:34 PM

BBadAss😈💦Click to see attachment

AliveOP•12/21/21, 4:36 PM

May i know your device?

BadAss😈💦•12/21/21, 4:36 PM

iPhone 8 Plus

BBadAss😈💦iPhone 8 Plus

AliveOP•12/21/21, 4:38 PM

You tried refresh already right?

AAlive You tried refresh already right?

BadAss😈💦•12/21/21, 4:39 PM

Yes I did plus turning off background refresh and restarting the phone

BBadAss😈💦Yes I did plus turning off background refresh and restarting the phone

AliveOP•12/21/21, 4:39 PM

It make any difference?

AAlive It make any difference?

BadAss😈💦•12/21/21, 4:44 PM

It did a first but now it’s back

Getoha•12/21/21, 4:46 PM

@481161015728406538 @639889499718942720
It’s been since one week my account was hacked through twitter and I don’t any access to my twitter but I have log in of FB and gmail , it’s been 1 week I am trying to solve this problem through in game coustmer care but no response from them nor only saying we are busy which is totally neglected by coustmer care about the High problem of my id as it was expensive if for me but today morning the data was changed to BGMI as I knew this hacker is gonna do as he was Indian.My id is gone now to bgmi in which I don’t have access to it only I have is fB and gmail . I can’t open my id to global and the hacker changed my name in bgmi also today. I need my id back other wise , I’m goona file a case to PUBG mobile coustmer care through UAE cyber bureau. MY id no -

5663204023
I have every proof of ownership of that account and it was hacked from twiter.
I don’t want to go legally through this but if I don’t get help from PUBG team than it gonna make me to go through this.

BBadAss😈💦It did a first but now it’s back

AliveOP•12/21/21, 4:46 PM

Well, Please Offload the game through your device settings > General > iPhone Storage > Tap on PUBG MOBILE, tap on Offload App and restart your mobile and open PUBG MOBILE.

GGetoha <@&481161015728406538> <@&639889499718942720> It’s been since one week my acco...

Getoha•12/21/21, 4:47 PM

And I buyed many things in that id which costs a lot

GGetoha <@&481161015728406538> <@&639889499718942720> It’s been since one week my acco...

Deleted User•12/21/21, 4:49 PM

Please contact the customer service with requested evidence. Be advised, that this might take up to 60 days to recover the account.

Getoha•12/21/21, 4:49 PM

@Deleted User coustmer care is not responding

Getoha•12/21/21, 4:49 PM

That guys Patrick A.

Deleted User•12/21/21, 4:50 PM

Could you share a screenshot of their latest message?

Getoha•12/21/21, 4:50 PM

Sure

jack alias•12/21/21, 4:52 PM

[

Getoha•12/21/21, 4:54 PM

No reply from dec 17 only saying we will get back to you and today dec 21 id got changed toBGMI

Getoha•12/21/21, 4:55 PM

@Deleted User

亗

亗『DÖLÄ』亗•12/21/21, 4:58 PM

Screenshot_2021-12-21-18-39-04-838_com.tencent.ig.jpg

亗

亗『DÖLÄ』亗•12/21/21, 4:59 PM

Why i get this ban while i am playing runic power mode

PUBG MOBILE•12/21/21, 4:59 PM

Please refer to the private message from @PUBG MOBILE for further information, @亗『DÖLÄ』亗.

Getoha•12/21/21, 5:00 PM

@Deleted User did you delete the video I sent

Getoha•12/21/21, 5:01 PM

Here

Deleted User•12/21/21, 5:02 PM

@Unknown user It looks like the delay was caused because you failed to provide sufficient and required information at first. If you have submitted all the information later, including the account creation date, the support will take up to 60 days to recover the account. Remember, if any information is missing, the support will not help you. And, the video had sensitive information. You don't want someone from here try to compromise your account again. Make sure to censor your information before sharing it anywhere.

Getoha•12/21/21, 5:04 PM

@Deleted User I had given the info of creation date which may be wrong how can I know the creation date I already forgotten it but others info I have give every info even I have video proof that the linked FB gmail is mine in there and owner ship of that account I can share with you

Getoha•12/21/21, 5:06 PM

They should help it’s not a joke that some thing is missing they not gonna reply it’s coustmer care they should help in their best possibilities that their is

KillerNurse๛•12/21/21, 5:06 PM

Sir Lancelot™•12/21/21, 5:07 PM

Need help regarding an unknown player in metro royale. This said player has killed my girlfriend and I, three matches in a row. I put in a report for cheating in multiple areas, but this keeps going on, and it's absolute crap. Is their anyone who can help me?

GGetoha <@456226577798135808> I had given the info of creation date which may be wrong ...

Getoha•12/21/21, 5:07 PM

@Deleted User

KillerNurse๛•12/21/21, 5:07 PM

Since 12/20 update, metro Royale been unavailable.

Samsung s20Fe
Samsung s10+.

Hello, please change your all social media password and enable _two step verification_. Also please

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