<@&639889499718942720> <@744292536675205152> ( sorry for pings. Idk who to contact) Following 12/20

@639889499718942720 @Unknown user ( sorry for pings. Idk who to contact)
Following 12/20 update, Metro Royale gives " beta" mode error.

I have debugged, used help client at login, cleared cache of google play and google store. Uninstalled and reinstalled the game several times.

I contacted support, they literally keep telling me they dont understand what im saying because of a language barrier.

Can i find any further help here?

edit my account is registered. I found this to be a common problem amongst unregistered accounts.

Sir Lancelot™•12/21/21, 5:19 PM

SO NO ONE BOTHERED TO READ MY SUPPORT STATEMENT?? I GOT TOLD TO COME HERE FOR SUPPORT RELATED ISSUES. . . IS THIS ONLY FOR DISCORD SERVER ISSUES, OR IS THIS FOR GAME RELATED BS? BECAUSE I'M GETTING INFURIATED BY THE LACK OF RESPONSE. THERE'S NO WAY TO DIRECTLY SPEAK WITH ANYONE IN GAME, AND BOTH TH IN GAME CHAT AREAS ARE FILLED WITH SPAMMERS. SO SOMEONE PLEASE TELL ME WHO I NEED TO REACH OUT TO. PLEASE AND THANK YOU

SSir Lancelot™SO NO ONE BOTHERED TO READ MY SUPPORT STATEMENT?? I GOT TOLD TO COME HERE FOR SU...

KYLE•12/21/21, 5:23 PM

Regarding your issue, please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search.
This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters.
You can also submit a report through https://bit.ly/3uDSJZv.

Please keep in mind that a delayed response from customer service can be expected due to enormous number of requests every day.

KKillerNurse๛<@&639889499718942720> <@744292536675205152> ( sorry for pings. Idk who to cont...

Deleted User•12/21/21, 5:25 PM

Unfortunately, the Metro Royale mode is not available to everyone at the moment.

DDeleted User Unfortunately, the Metro Royale mode is not available to everyone at the moment.

KillerNurse๛OP•12/21/21, 5:27 PM

I dont understand. I was playing just fine. I got off for 30m, had the 28mb update. And no longer have access.
I also own a discord server exclusive to Metro Royale. Im the 1/400 players who can not play? Is this an issue with the recent update?

Thank you very much for your response.

KillerNurse๛OP•12/21/21, 5:28 PM

I see now, the exclusive metro items dont load in either. As if the game can not produce them. There should be lv6 armor packs where there are purple "?"

Deleted User•12/21/21, 5:31 PM

@Unknown user The server will randomly roll and choose players after every major update. You were lucky to have been chosen in the past. Because everyone has the ability to separately download these mode files before letting the server decide, these are some of the visual error you might face. You are free to share your feedback with the developers in the No Access channel and if you have any suggestions regarding it.

DDeleted User <@!642719041575714816> The server will randomly roll and choose players after ev...

KillerNurse๛OP•12/21/21, 5:33 PM

Oh no! So i just got taken out- mid season, randomly? I was top 100 in my region

.

Thanks again for your fast response, it is greatly appreciated.

Deleted User•12/21/21, 5:35 PM

That is unfortunate. You may wanna also leave out your game ID in the No Access channel, as well as information about your progress. If a kind developer see it, they might give you back your access.

iBiZa_TwisT•12/21/21, 5:35 PM

TrolliX•12/21/21, 5:35 PM

Hello, I was banned, although I did not use anything. Please reconsider your decision !!!id:5750382366

PUBG MOBILE•12/21/21, 5:35 PM

Please refer to the private message from @PUBG MOBILE for further information, @TrolliX.

iBiZa_TwisT•12/21/21, 5:36 PM

i won a giveaway from amg games for an iphone 13, i wanna verify that it's legit and from pubg mobile, i dont wanna accidentally giveaway my info to some other entity that may be a scam

KKillerNurse๛<@&639889499718942720> <@744292536675205152> ( sorry for pings. Idk who to cont...

Mocha•12/21/21, 5:39 PM

The message popped up for players which got banned in metro royal for violating it's tos

MMocha The message popped up for players which got banned in metro royal for violating ...

KillerNurse๛OP•12/21/21, 5:41 PM

I haven't knowingly broken any rules or been notified of such. The team i normally play with also is still playing. Is there any way to find out for sure what the problem is?

KKillerNurse๛I haven't knowingly broken any rules or been notified of such. The team i normal...

Mocha•12/21/21, 5:45 PM

You may read the terms of service of the metro royal and find out what did you violate. Also try contacting customer support ingame.

Getoha•12/21/21, 5:48 PM

@Deleted User I have given all info will they reply now

Getoha•12/21/21, 5:48 PM

I mean Fast

Original message was deleted

iBiZa_TwisT•12/21/21, 5:48 PM

the jolly holidays event, the email is from amg yes, and it provides a link to a tax form for me to fill out

iBiZa_TwisT•12/21/21, 5:48 PM

is it legit?

MMocha You may read the terms of service of the metro royal and find out what did you v...

KillerNurse๛OP•12/21/21, 5:49 PM

I have tried customer support, they haven't responded to this point. Which led me here. Neither in game or email. I cant imagine I violated Metro TOS. Ive been playing since day 1, season 1 and love the game.
I hate seeing cheaters, glitchers etc. Ruining the game, i could never be one.

Just in the last 5 days i got nearly 12 banned.

AAlive Well, Please Offload the game through your device settings > General > iPhone St...

BadAss😈💦•12/21/21, 5:59 PM

Yea that didn’t work am punching the air right now

BBadAss😈💦Yea that didn’t work am punching the air right now🤦🏾‍♀️

Alive•12/21/21, 6:02 PM

Same issue?

AAlive Same issue?

BadAss😈💦•12/21/21, 6:02 PM

Yea

BBadAss😈💦Yea

Alive•12/21/21, 6:03 PM

Could you please check the app store, is there any update available.

BadAss😈💦•12/21/21, 6:03 PM

No there is none

BBadAss😈💦No there is none

Alive•12/21/21, 6:04 PM

Have tried different network?

AAlive Have tried different network?

BadAss😈💦•12/21/21, 6:05 PM

As in a different wifi?

BBadAss😈💦As in a different wifi?

Alive•12/21/21, 6:06 PM

Yes, you can try with cellular.

AAlive Yes, you can try with cellular.

BadAss😈💦•12/21/21, 6:06 PM

I tired a different wifi going to try cellular

BadAss😈💦•12/21/21, 6:07 PM

Yea that didn’t work

BBadAss😈💦Yea that didn’t work 🤦🏾‍♀️

Alive•12/21/21, 6:09 PM

Sadly, you tried every process. Now please submit a report in, No Access. Compliance with channel's pinned instructions.

BadAss😈💦•12/21/21, 6:10 PM

Thank u

BBadAss😈💦Thank u

Alive•12/21/21, 6:11 PM

, My pleasure.

helenSandy•12/21/21, 6:37 PM

Guys #Help me to transfer my Pubg Global account to PUBG india

helenSandy•12/21/21, 6:37 PM

Please

HhelenSandy Guys #Help me to transfer my Pubg Global account to PUBG india

Mocha•12/21/21, 6:41 PM

This server supports pubg mobile global version only we are unable to help you with other versions.

helenSandy•12/21/21, 6:46 PM

@Mocha No can't unlink my Twitter and iam I want transfer my Global account to PUBG india

OkiPrabowo•12/21/21, 6:50 PM

questions

OOkiPrabowo <#481200416349224980>

Alive•12/21/21, 6:57 PM

Hello, do you need require any assistance?

Dyno•12/21/21, 7:06 PM

Please do not use languages other than English, @Unknown user. You may refer to subpoint 3.1 in No Access for regional communities.

vipusknitsa•12/21/21, 7:07 PM

Hello, I played the metro royale mode, tried to enter the match, and gave an error. After that, I restarted the application and things disappeared, namely: a 6lvl cobra helmet, 6lvl steel front armor, a 6lvl,, MK14 backpack of the highest quality with all modifications and from the backpack (cartridges and first-aid kits). What to do in this situation? Nick in the game kazenjr

Quendi•12/21/21, 7:18 PM

Please contact customer support in-game for further assistance with this, @Unknown user.

DarkxMHrid•12/21/21, 7:20 PM

Device : Redmi k40 I can't hear the music in reaction survival mode.. please fix it..
Id 5327418728

Quendi•12/21/21, 7:21 PM

Please try to do a Routine Repair of the game, clear game cache and restart your device one time, @Unknown user. If the issue is persistent, report it through No Access in compliance with channel's pinned instructions.

DarkxMHrid•12/21/21, 7:21 PM

Okay.. thanks for your help..

Quendi•12/21/21, 7:22 PM

You are welcome.

QQuendi Please contact customer support in-game for further assistance with this, <@!700...

vipusknitsa•12/21/21, 7:26 PM

Where I can find the customer support in the game?

Quendi•12/21/21, 7:26 PM

You may refer to No Access sub point 5.4 for further instructions on how you can contact the customer service, @Unknown user.

<@&639889499718942720> <@744292536675205152> ( sorry for pings. Idk who to contact) Following 12/20

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