Relzi
PMPUBG MOBILE
•Created by deBONELESS on 4/27/2025 in #questions
Need Help
Currently ineligible for check (in-game tool) Why did my status change? I provided enough information.
10 replies
PMPUBG MOBILE
•Created by JEEPZ on 5/21/2025 in #questions
My account was stolen
Hello, I cannot submit an account recovery request because I get this error:
"Request denied. Please submit your request from a device you use regularly. (3040004)"
My device was reset. I lost access. Please help with manual review.
Player ID: [51485126687]
Gmail connected: [[email protected]]
I can provide any proof if needed.
Please forward this to PUBG MOBILE Security Team.I submitted a successful account recovery form on February 15, 2025.
Then, on February 24, my phone was reset (factory reset).
From March 8 to March 27, I logged in and used the account on my personal device.
However, on March 27, 2025, my account was stolen and I lost access.
After that, I noticed unusual activity and changes that I didn’t make.
My actual phone model is Xiaomi Redmi Note 9, but in the system it shows as Xiaomi Redmi 10X 4G — this is how the device is identified in PUBG records.
I can also provide purchase receipts, previous emails, and other information to prove ownership.
70 replies
PMPUBG MOBILE
•Created by 7MOUD on 5/21/2025 in #questions
Wow
Hello, I cannot submit an account recovery request because I get this error:
"Request denied. Please submit your request from a device you use regularly. (3040004)"
My device was reset. I lost access. Please help with manual review.
Player ID: [51485126687]
Gmail connected: [[email protected]]
I can provide any proof if needed.
Please forward this to PUBG MOBILE Security Team.
5 replies
PMPUBG MOBILE
•Created by Synz on 2/1/2025 in #questions
Account got hacked right after reclaim…. What can I do to get my account back, I got all proof

17 replies